Gerald Kia of North Aurora
North Aurora, IL
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Experience two thumbs up Looking to get the wife for new vehicle that was my reason for my visit and turned out great she was surprised she had no idea. Was a great experience Looking to get the wife for new vehicle that was my reason for my visit and turned out great she was surprised she had no idea. Was a great experience going there More
Easy and Painless Rusty and the Gerald team made purchasing a car easy and painless. I got the car I wanted right within my budget. I highly recommend Gerald Kia! Thank Rusty and the Gerald team made purchasing a car easy and painless. I got the car I wanted right within my budget. I highly recommend Gerald Kia! Thank you Rusty Clark! More
Excellent service from Gerald Kia North Aurora! Our sales consultant was Thomas Wiencek. We could have not been happier with our experience with him. Our first visit he approached us right away an Our sales consultant was Thomas Wiencek. We could have not been happier with our experience with him. Our first visit he approached us right away and within minutes was the most professional, friendly, none invasive, understanding and informative sales guy we had encountered in all of our dealer experiences. He took time to walk through the entire car, went for a test drive that included more details and then walked us through the lot of options. He let us take home the vehicle we were interested in to test drive it more. No stalking calls or texts or emails like we received elsewhere that turned us off. Our second and final time we brought my parents as well and he impressed them-which is incredibly hard to do so. My husband and I come from the hospitality world and the pile of plaques and glass awards on Tom's desk showcase not only his abilities but his true good ole personable nature. His time, energy, realistic conversations, understanding and friendly approach made our experience that much better. Buying a car can be stressful and Tom and the rest of his colleagues made it a smooth and personable night for us. There was no pressure and actually we even had some laughs. All the rest of the employees we came in contact with could have not been any more welcoming. We look forward to our service visits to Gerald Kia and will recommend not only that dealership but specifically Tom as well. More
Truly deserving of 5 STARS!!! Dennis, Fabian and Ferris from start to finish worked together as an outstanding TEAM! All had a part in making my buying experience the best. Dennis Dennis, Fabian and Ferris from start to finish worked together as an outstanding TEAM! All had a part in making my buying experience the best. Dennis with working with me in selecting the right Van for my family. Ferris being aware of the safety issues with my old van. Fabian making sure I had the best deal, working out the numbers to work with my budget. Truly deserving of 5 STARS!!! Exceptional Costumer Service!!! More
Amazing Experience Our process with buying a new car went smoothly with the help of the friendly & amazing people here! Highly recommend anyone to work with them! Our process with buying a new car went smoothly with the help of the friendly & amazing people here! Highly recommend anyone to work with them! More
Reanetta Ferris is awesome he definitely took care of business and had me laughing at the same time.he kept me informed on everything that was going on. Ferris is awesome he definitely took care of business and had me laughing at the same time.he kept me informed on everything that was going on. More
Great service! Will forever be thankful for all the hard work put into this by everyone at the dealership. Perticularly the efforts made by Ferris, Fabian, and Dan! Will forever be thankful for all the hard work put into this by everyone at the dealership. Perticularly the efforts made by Ferris, Fabian, and Dan! More
Great Experience Everyone at the dealership was attentive and Dennis made sure we got all of our questions answered. Fast process and they let us know that they were a Everyone at the dealership was attentive and Dennis made sure we got all of our questions answered. Fast process and they let us know that they were always available to us after the purchase of the vehicle. More
Car leasing experience I just leased 2018 Optima S, and I have to say, it was a very good experience. Tyler, Ed and Fabian were able to answer all my questions and we're ext I just leased 2018 Optima S, and I have to say, it was a very good experience. Tyler, Ed and Fabian were able to answer all my questions and we're extremely accommodating by negotiating with my husband through text message. We are excited to have such a sleek new car, and thanks to the staff for making the process go smoothly. I will be happy to recommend Geraldine Kia as a dealer that can get you into a car that you want for a good price. More
A great car buying experience I just bought a new Kia Cadenza at Gerald Kia, and I must say the buying experience is one of the best I have experienced. In genera, l I've always fe I just bought a new Kia Cadenza at Gerald Kia, and I must say the buying experience is one of the best I have experienced. In genera, l I've always felt car buying was a bit painful but it wasn't at Gerald in North Aurora. My salesman was Ryan Henderson who was very patient with us because we kept jumping between an Optima and a Cadenza. He was amazingly thorough, explaining all the features and new technology in each vehicle. His delivery was no pressure and he showed great concern that we got what we wanted and that we had a good experience at Gerald Kia......and we did. We got the car we wanted at the price we wanted. You can't ask for more than that. I would definitely recommend Gerald Kia and especially Ryan Henderson, my salesman. The whole team was great. Fabian Murphy the finance manager, Ferris Spikener Sales Manager and Rusty Clark another salesman, also assisted in my buying process. More