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Gerald Kia of North Aurora

North Aurora, IL

4.8
722 Reviews

201 Hansen Boulevard

North Aurora, IL

60542

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December 20, 2023

This is the 4th vehicle I've purchased or leased from this dealership. Overall, I'm always pleased with my experience. My one suggestion is to reconsider the music being played. I actually liked the musi More

by brandidimmick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Sales Manager, Adil Fadlelmula
Dec 21, 2023 -

Gerald Kia of North Aurora responded

Thank you for your feedback and we will address this concern. Our policy is neutral music that all can enjoy. Top 40 is recommended. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

December 08, 2023

I had a wonderful experience with Kia. The salesman was very helpful and explained everything to us. Best dealer I’ve been to. I would recommend to all my family and friends. More

by adrianamtz00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raynier Dino
Dec 11, 2023 -

Gerald Kia of North Aurora responded

Congratulations on your new purchase, Adriana! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I’m so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

December 03, 2023

Adil was very helpful and gave us great recommendations on what model we were looking for. We did a test drive with Ivan and he spoke very highly of the vehicle and both were very knowledgeable about the f More

by eastaurora1229
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivan, Adil Fadlelmula
Dec 05, 2023 -

Gerald Kia of North Aurora responded

Thank you for taking the time to write about your experience with us! At Gerald Kia of North Aurora, we work very hard to provide each of our customers with a personalized and knowledgeable experience. I am happy Adil and Ivan were able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

November 15, 2023

Everyone that worked with me was very kind and had a lot of patience with me when it came to my "million" questions. Ray was amazing at communicating every step of the process with me! More

by laclemons1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raynier Dino
Nov 16, 2023 -

Gerald Kia of North Aurora responded

What an enjoyable review to read! It is reassuring to know Ray provided you with a hassle-free and great shopping experience. Gerald Kia of North Aurora’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in should you have any questions. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

November 07, 2023

Martin was very friendly and helpful during the purchase of the vehicle. Would recommend him if buying a vehicle. More

by phattony2552
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin Martinez
Nov 09, 2023 -

Gerald Kia of North Aurora responded

Thank you so much for this lovely review, Tony! I feel so grateful that you chose to come to our dealership. It's wonderful to hear Martin and our team was helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

October 18, 2023

Thanks, Jacob and Martin for your recommendation and attention. Your explanation was very clear to us and clarified our doubts in a good manner. More

by Cosmo V
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Larsen, Martin Martinez, Ramiro Perez
Oct 23, 2023 -

Gerald Kia of North Aurora responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day, Cosmo. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

October 08, 2023

Excelente Service and courtesy. People helped me in all mi quietions and I’m very satisfied with mi buying More

by Ricardo Ramirez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adil Fadlelmula
Oct 11, 2023 -

Gerald Kia of North Aurora responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you, Ricardo. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

October 03, 2023

My experience purchasing another car this year from Gerald Kia of North Aurora was excellent. I worked with Adil twice now and he is very helpful and knowledgeable. I would highly recommend working wi More

by Kiasoul24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adil Fadlelmula
Oct 06, 2023 -

Gerald Kia of North Aurora responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and look forward to working with you again down the road. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

September 28, 2023

A very clean dealership with friendly sales staff. Adil was my salesperson and he makes sure you are aware of your options and explains features as well as functions on the vehicle in detail More

by Mssuzy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adil Fadlelmula
Oct 03, 2023 -

Gerald Kia of North Aurora responded

I can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and I look forward to doing so again. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

September 11, 2023

Labor day weekend I flew into Chicago to help my daughter, who is a college student, purchase her first car. I was there for moral support as she wanted to buy her first car on her own. I reached ou More

by mking
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Olson, Dan Voltz, Gina Esposito
Sep 13, 2023 -

Gerald Kia of North Aurora responded

Thank you for recognizing your experience at Gerald Kia of North Aurora. I consider customers as part of our family, and as an extended part of our family, I want you to receive the kind of treatment each of us would want and expect. I look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

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