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Gerald Kia of North Aurora

North Aurora, IL

4.7
712 Reviews

201 Hansen Boulevard

North Aurora, IL

60542

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Showing 712 reviews

January 09, 2018

Transporting into the Future After 10.5 years with my previous car, the thought of going through the new car buying process was not something I looked forward to. Adil and the Ge More

by Pete
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alvin Nichols, Dennis Michelsen, Adil Fadlelmula
Jan 09, 2018 -

Gerald Kia of North Aurora responded

We love hearing from our customers so thank you for taking the time to write this glowing feedback. It's wonderful to hear that our team was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Matt Gerald - mgerald@geraldauto.com

January 07, 2018

Wonderful Experience, Great Car! Stopped by the dealership to take a look at and test drive a new Forte. My salesperson Ellen was so friendly and did a great job showing the car. Ende More

by golddust
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian Murphy, Ellen Barry
Jan 09, 2018 -

Gerald Kia of North Aurora responded

We appreciate you taking the time to share your feedback with us!  We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Sincerely, Matt Gerald - mgerald@geraldauto.com

January 03, 2018

DON'T TRUST THEIR WORD!!!!!!!!! They didn't do what they promised - to fix dents and paint that we agreed upon prior to purchase of used car. Then they said the repairs would take 2- More

by davegarza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Kainz, Thomas Wiencek, Ferris Spikener
Jan 12, 2018 -

Gerald Kia of North Aurora responded

We’ve received your comments and are reviewing them with our team. Please contact us directly if you’d like to discuss your concerns further.

January 03, 2018

Love My Forte! I went to dealership to look at used cars. My salesman was Ed, he was so nice to work with. It’s scary as girl to go to dealership. He explained ev More

by New Forte Kia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Mierzycki
Jan 03, 2018 -

Gerald Kia of North Aurora responded

We appreciate you taking the time to share your feedback with us!  We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Sincerely, Matt Gerald - mgerald@geraldauto.com

January 02, 2018

Hands down the best I was able to get a fair deal with no hassle from Ed M. at Gerald Kia North Aurora. Not only that but he was very knowledgeable on the features and w More

by Fantastic Experience
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Mierzycki
Jan 03, 2018 -

Gerald Kia of North Aurora responded

Thank you for taking the time to share your feedback regarding your experience and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Matt Gerald - mgerald@geraldauto.com

December 31, 2017

easy and fun All information i need is given to me and easy to understand it was a fun experience, i would buy my next cars in kia More

by pacpro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Michelsen
Jan 01, 2018 -

Gerald Kia of North Aurora responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Matt Gerald - mgerald@geraldauto.com

December 30, 2017

Fair deal and great experience. I enjoyed my experience at Gerald Kia North Aurora.My salesperson is Dennis Michelsen.I believe he got me the best possible price on a Kia Rio.He is f More

by Larrick,monte007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian Murphy, Dennis Michelsen, Ferris Spikener, Janelle Hernandez
Jan 01, 2018 -

Gerald Kia of North Aurora responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Matt Gerald - mgerald@geraldauto.com

December 28, 2017

Yay Kia This dealership is awesome! Kia’s are the best and I’m very satisfied with my experience! Everything was wonderful. Thank you to Kia for everything. More

by Bamxbam017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adil Fadlelmula
Jan 01, 2018 -

Gerald Kia of North Aurora responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Matt Gerald - mgerald@geraldauto.com

December 25, 2017

Awesome experience He was amazing to work with. He helped me find the right car I was looking for. When I was looking for my car he gave me some good suggestions. More

by Nickvana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Vanacora
Dec 28, 2017 -

Gerald Kia of North Aurora responded

Thank you for your kind words! James is a great asset and we appreciate him for giving you that comfort during your experience! We thank you again and we look forward to servicing you again in the future! Sincerely, Matt Gerald - mgerald@geraldauto.com

December 21, 2017

Car buying to replace a total loss This was a very stressful event fo me. One person, Adil, made it much easier. He was kind, pleasant, knowledgeable and the reason I decided on the KIA More

by Scout
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian Murphy, Ferris Spikener, Adil Fadlelmula
Dec 28, 2017 -

Gerald Kia of North Aurora responded

We appreciate your kind words about our team. Thank you for choosing Gerald Kia for your automotive needs! We're glad to have been of help! Sincerely, Matt Gerald - mgerald@geraldauto.com

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