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Gerald Kia of North Aurora

North Aurora, IL

4.7
738 Reviews

201 Hansen Boulevard

North Aurora, IL

60542

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Showing 738 reviews

March 21, 2018

Great experience and a great deal! My husband and I just leased a Kia Optima from this dealership and it was a very pleasant experience. We learned so much about the car itself and all More

by LGauthier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Mierzycki, Sean Kastrati, Adil Fadlelmula
Mar 29, 2018 -

Gerald Kia of North Aurora responded

We're excited to hear that the team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Matt Gerald - mgerald@geraldauto.com

March 19, 2018

Great Buying Experience I enjoyed working with James. His laid-back attitude and knowledge of the vehicle helped me see this was the car for me. He pointed out unique feature More

by Niro Girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Mierzycki, James Vanacora
Mar 19, 2018 -

Gerald Kia of North Aurora responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Matt Gerald - mgerald@geraldauto.com

March 18, 2018

Adil, was really helpful Handled the deal well without too much trouble. Adil was a very nice guy and worked hard d to earn my business. Drove to Napervillle to pick up other More

by Scullster71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Gerald, Sean Kastrati, Ferris Spikener, Adil Fadlelmula
Mar 18, 2018 -

Gerald Kia of North Aurora responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Matt Gerald - mgerald@geraldauto.com

March 17, 2018

My new sportage I would like to thank Ferris, Mike, and Tom for being ao patient, kind, and thoroug in helping me get into mh new Kia Sportage. They will make you ver More

by Katrina Bennett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Wiencek, Ferris Spikener, Michael Mullens
Mar 18, 2018 -

Gerald Kia of North Aurora responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Matt Gerald - mgerald@geraldauto.com

March 16, 2018

Review Purchased a new car at this dealership, Dennis was very helpful and knowledgeable about the vehicle. Dennis followed up after the sale to ensure I kne More

by SheriK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ed Mierzycki, Dennis Michelsen
Mar 18, 2018 -

Gerald Kia of North Aurora responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Matt Gerald - mgerald@geraldauto.com

March 13, 2018

Love the service This is the 4th car in my family that we have purchased from Gerald Kia of North Aurora. Purchasing a car is easy. No pressure, quick and easy. Sales More

by Erin Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Guy in service desk, Ed Mierzycki, Dennis Michelsen
Mar 15, 2018 -

Gerald Kia of North Aurora responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Matt Gerald - mgerald@geraldauto.com

March 13, 2018

EXCELLENT Ferris was excellent great service I would recommend this dealer to anyone in the world. This is a family oriented business thank you so much More

by Nikisha brown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Mierzycki, Ferris Spikener
Mar 15, 2018 -

Gerald Kia of North Aurora responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Matt Gerald - mgerald@geraldauto.com

March 05, 2018

Review Jim helped us, starting from square one, through all phases of the purchase. He answered each question, or found out the answer to the few topics tha More

by 1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Vanacora
Mar 07, 2018 -

Gerald Kia of North Aurora responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Matt Gerald - mgerald@geraldauto.com

March 01, 2018

Salesman Went to Gerald KIA in N Aurora to just :SHOP" My salesman Adil Fadelmula understood. He was patient, listened to my needs to find a car to fit my bud More

by Gale k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adil Fadlelmula, Adil Fadlelmula
Mar 02, 2018 -

Gerald Kia of North Aurora responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Matt Gerald - mgerald@geraldauto.com

February 27, 2018

salesman Jim v did a great job, he worked with us for weeks and we checked out multiple cars until we found the right one. Thanks for your patience and time. More

by LLjenn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Vanacora
Mar 01, 2018 -

Gerald Kia of North Aurora responded

Thank you so much for your review! We really appreciate your business and are so happy that we could provide great service! We look forward to serving you again! Sincerely, Matt Gerald - mgerald@geraldauto.com

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