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Gerald Kia of North Aurora

North Aurora, IL

4.7
712 Reviews

201 Hansen Boulevard

North Aurora, IL

60542

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Showing 712 reviews

February 18, 2018

PURCHASE ALL EMPLOYEES WERE VERY HONEST AND HELPFUL A PLEASURE TO DEAL WITH AND DUE BUSINESS WITH, WOULD RECOMMEND TO OTHERS, LOOKING TO MAKE A PURCHASE. More

by arnolts1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian Murphy, Ed Mierzycki, Tyler Stewart, Ferris Spikener
Feb 20, 2018 -

Gerald Kia of North Aurora responded

We are so glad we could take care of all of your needs. Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, Matt Gerald - mgerald@geraldauto.com

February 18, 2018

New car experience I had an excellent experience today while purchasing my new vehicle! Farris was a great help and put i the hands of an awesome salesman Fayban! They b More

by Kd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian Murphy, Ferris Spikener
Feb 20, 2018 -

Gerald Kia of North Aurora responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Matt Gerald - mgerald@geraldauto.com

February 12, 2018

Thrilled with our new Stinger The folks at Gerald Kia in North Aurora did a fantastic job helping us with our 2018 Stinger GT2 purchase. Their no pressure approach and customer fo More

by Nick-StingerGT2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Rudnicki, Ferris Spikener, Adil Fadlelmula
Feb 12, 2018 -

Gerald Kia of North Aurora responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Matt Gerald - mgerald@geraldauto.com

February 10, 2018

Excellent We are very happy work with Dennis he did excellent job explain everything I would definitely recommend this dealership I would definitely go back More

by filipek13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Mierzycki, Dennis Michelsen
Feb 12, 2018 -

Gerald Kia of North Aurora responded

Thanks for the wonderful review of your recent visit at our dealership. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Matt Gerald - mgerald@geraldauto.com

February 05, 2018

Kia Sedona Purchase My wife and I set up an appointment with Dennis to come by the dealership at 7:30pm to do a test drive of a 2018 Sorento. After going through the fea More

by 2018hp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Rudnicki, Fabian Murphy, Matt Gerald, Dennis Michelsen
Feb 05, 2018 -

Gerald Kia of North Aurora responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Matt Gerald - mgerald@geraldauto.com

February 03, 2018

GREAT CAR BUYING EXPERIENCE.. James Vanacora and Fabian Murphy were awesome and a pleasure to work with. Genuine nice guys and responsive to what I was looking for and questions. I More

by Very Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian Murphy, James Vanacora
Feb 05, 2018 -

Gerald Kia of North Aurora responded

Thank you for leaving us this great review. We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Sincerely, Matt Gerald - mgerald@geraldauto.com

February 02, 2018

Great car buying experience Dennis was great to work with. He was very patient and understanding of our time constraints while car shopping with two young kids. He was great at e More

by NG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian Murphy, Sean Kastrati, Dennis Michelsen
Feb 05, 2018 -

Gerald Kia of North Aurora responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Matt Gerald - mgerald@geraldauto.com

February 02, 2018

Flexible and Responsive Dealership James Vanacora and Dan Rudnicki were a pleasure to work with. Genuine nice guys and responsive to my requests and questions. Located and set up th More

by bmelvin
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Rudnicki, James Vanacora
Feb 05, 2018 -

Gerald Kia of North Aurora responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Matt Gerald - mgerald@geraldauto.com

January 31, 2018

Amazing Service from Start to Finish We made several visits before we decided on the car we wanted and Ellen was there to help us all the way. She was very helpful with all test drives a More

by Buckeye 50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Rudnicki, Ellen Barry
Feb 05, 2018 -

Gerald Kia of North Aurora responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with their overall experience. We look forward to working with you again. Sincerely, Matt Gerald - mgerald@geraldauto.com

January 30, 2018

Service Great welcoming service, Dennis and Ferris and Fabyan were great! They made my car shopping experience easy. Great dealership definitely would recomme More

by Luisa3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian Murphy, Dennis Michelsen
Feb 05, 2018 -

Gerald Kia of North Aurora responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Sincerely, Matt Gerald - mgerald@geraldauto.com

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