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Gerald Kia of North Aurora

North Aurora, IL

4.7
712 Reviews

201 Hansen Boulevard

North Aurora, IL

60542

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Showing 712 reviews

March 13, 2018

EXCELLENT Ferris was excellent great service I would recommend this dealer to anyone in the world. This is a family oriented business thank you so much More

by Nikisha brown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Mierzycki, Ferris Spikener
Mar 15, 2018 -

Gerald Kia of North Aurora responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Matt Gerald - mgerald@geraldauto.com

March 05, 2018

Review Jim helped us, starting from square one, through all phases of the purchase. He answered each question, or found out the answer to the few topics tha More

by 1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Vanacora
Mar 07, 2018 -

Gerald Kia of North Aurora responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Matt Gerald - mgerald@geraldauto.com

March 01, 2018

Salesman Went to Gerald KIA in N Aurora to just :SHOP" My salesman Adil Fadelmula understood. He was patient, listened to my needs to find a car to fit my bud More

by Gale k
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adil Fadlelmula, Adil Fadlelmula
Mar 01, 2018 -

Gerald Kia of North Aurora responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Matt Gerald - mgerald@geraldauto.com

February 27, 2018

salesman Jim v did a great job, he worked with us for weeks and we checked out multiple cars until we found the right one. Thanks for your patience and time. More

by LLjenn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Vanacora
Mar 01, 2018 -

Gerald Kia of North Aurora responded

Thank you so much for your review! We really appreciate your business and are so happy that we could provide great service! We look forward to serving you again! Sincerely, Matt Gerald - mgerald@geraldauto.com

February 26, 2018

Great Experience I came to the dealership just to look and ended up buying a car. Jim was wonderful. He was knowledgable, patient, and professional. I never felt press More

by MK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos --service, Ed Mierzycki, James Vanacora
Mar 29, 2018 -

Gerald Kia of North Aurora responded

We cannot thank you enough for your wonderful review of Gerald Kia of North Aurora and for your referrals! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Matt Gerald - mgerald@geraldauto.com

February 25, 2018

Great experience Start to finish Gerald North Aurora was awesome. Tom, Matt, Sean, and Dan gave great customer service. Nice work. Location is clean and atmosphere is More

by Stu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Rudnicki, Matt Gerald, Sean Kastrati, Thomas Wiencek
Mar 01, 2018 -

Gerald Kia of North Aurora responded

Thank you for the positive review and thank you for trusting us with your automotive needs. Drive safely and always feel free to reach out with any service questions. Sincerely, Matt Gerald - mgerald@geraldauto.com

February 21, 2018

Easy Breezy Car Puchase My husband and I went in just to look at new cars, however we did end up purchasing a new Sportage on the same day. This is something that we never do More

by schiesm
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Rudnicki, James Vanacora
Feb 21, 2018 -

Gerald Kia of North Aurora responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Matt Gerald - mgerald@geraldauto.com

February 20, 2018

Gerald Kia is the place to buy Gerald Kia's team was beyond great to work with. Fabian Murphy my seller was outstanding. He didn't rush me and made sure I left happy with what I act More

by KediaM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian Murphy, Ferris Spikener
Feb 21, 2018 -

Gerald Kia of North Aurora responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Matt Gerald - mgerald@geraldauto.com

February 20, 2018

Went Above and Beyond Needed to get a car quickly as daughter was taking mine for work at her school out of state. Narrowed it down to 2 cars (1 at another dealer) but as More

by Don
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Vanacora
Feb 21, 2018 -

Gerald Kia of North Aurora responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Matt Gerald - mgerald@geraldauto.com

February 19, 2018

Great experience! Dennis did a great job of listening to my needs and finding a car that fit my budget. Even when I needed to come back in Dennis made sure the people c More

by Thomas King
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Michelsen
Feb 20, 2018 -

Gerald Kia of North Aurora responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Matt Gerald - mgerald@geraldauto.com

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