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Gerald Kia of North Aurora

North Aurora, IL

4.7
738 Reviews

201 Hansen Boulevard

North Aurora, IL

60542

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Showing 738 reviews

June 19, 2018

Buying a car was easy at Gerald Kia! I was in the market of possible buying a Kia Forte and was assisted by Adil. He was polite and not pushy. I was able to test drive any car I wanted an More

by NewKiaGuy2018
Recommend Dealer
Yes
Employees Worked With
Adil Fadlelmula
Jun 19, 2018 -

Gerald Kia of North Aurora responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Matt Gerald - mgerald@geraldauto.com

May 22, 2018

Ecellent visit Was greeted at the door with a warm reception; and shown multiple options in comparison to the Sedona we were considering. Left with the car and a pri More

by knw890
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Gerald, Adil Fadlelmula, Michael Mullens
May 25, 2018 -

Gerald Kia of North Aurora responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Matt Gerald - mgerald@geraldauto.com

May 15, 2018

Will never do business with Gerald Kia again Love my Kia Optima. Although Sales either don't know their cars or just make things up. Also,Finance dept is not trustworthy unless they are making a More

by Optima
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Matt Gerald
April 24, 2018

Dennis M. Great Sales Man Dennis Michelsen is a people person who deal on person to person bases. His focus was strictly on what my wife & I wanted in order to bring both parti More

by DFworks0007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Michelsen, Michael Mullens
Apr 30, 2018 -

Gerald Kia of North Aurora responded

Thank you for the excellent review! It is great to know that our team was able to provide you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Matt Gerald - mgerald@geraldauto.com

April 24, 2018

Helped me get one of me dream cars! James was a very understanding, funny, and down to Earth guy. He showed me around my Pre-owned 2012 Ford Focus Titanium and all the features that it c More

by Joshua Talbot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Vanacora
Apr 30, 2018 -

Gerald Kia of North Aurora responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Matt Gerald - mgerald@geraldauto.com

April 23, 2018

A Really Good Experience Our visit to Gerald Kia of North Aurora was pleasant and our time spent purchasing our vehicle went very fast. Ed asked all the right questions and fo More

by CeeLee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Mierzycki, Tyler Stewart, Dennis Michelsen
Apr 23, 2018 -

Gerald Kia of North Aurora responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Matt Gerald - mgerald@geraldauto.com

April 21, 2018

Bought a great car Great dealership and wonderful service... they found the car I wanted the 1st attempt. And worked wonders to help me drive it home!!! Thank you More

by Duke 1260
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ferris Spikener, Adil Fadlelmula, Michael Mullens
Apr 23, 2018 -

Gerald Kia of North Aurora responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Matt Gerald - mgerald@geraldauto.com

April 21, 2018

Great experience leasing a new car! I was really anxious going into Kia because I was dreading the lease process. But the staff was really helpful and attentive which definitely lessene More

by Melissa89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Wiencek, Michael Mullens
Apr 23, 2018 -

Gerald Kia of North Aurora responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Matt Gerald - mgerald@geraldauto.com

April 19, 2018

I love Gerald Kia! This was the best and easiest experience I've ever had buying a car. Dennis Michelsen was truly there to help me find the best car specifically for me More

by Kelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Michelsen, Ferris Spikener, Michael Mullens
Apr 23, 2018 -

Gerald Kia of North Aurora responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Matt Gerald - mgerald@geraldauto.com

April 16, 2018

Worth the drive I had two other Kia dealerships closer to me but with the pricing at Gerald Kia And the honesty of which the dealership worked I am more than pleased More

by Ripp123
Recommend Dealer
Yes
Employees Worked With
Alvin Nichols, Ferris Spikener, Adil Fadlelmula, Michael Mullens
Apr 17, 2018 -

Gerald Kia of North Aurora responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sales- Sincerely, Matt Gerald - mgerald@geraldauto.com

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