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Gerald Kia of North Aurora

North Aurora, IL

4.7
712 Reviews

201 Hansen Boulevard

North Aurora, IL

60542

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Showing 712 reviews

March 25, 2018

Optima Great experience..just purchased my 2015 optima great car and great service also a good deal on it Thanks Dennis for all your help and to help me and More

by Los pollitos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Mierzycki, Dennis Michelsen
Mar 29, 2018 -

Gerald Kia of North Aurora responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Matt Gerald - mgerald@geraldauto.com

March 23, 2018

Back to Corolla I have been driving Toyota Corolla my whole "driving" life and I have been looking for one for quite a time. Gerald KIA made that happen. Although the More

by T. O.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kainz, Ed Mierzycki, Matt Gerald, Sean Kastrati, Ferris Spikener, Adil Fadlelmula
Mar 29, 2018 -

Gerald Kia of North Aurora responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that the team was able to meet your needs.We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Matt Gerald - mgerald@geraldauto.com

March 21, 2018

Great experience and a great deal! My husband and I just leased a Kia Optima from this dealership and it was a very pleasant experience. We learned so much about the car itself and all More

by LGauthier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Mierzycki, Sean Kastrati, Adil Fadlelmula
Mar 29, 2018 -

Gerald Kia of North Aurora responded

We're excited to hear that the team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Matt Gerald - mgerald@geraldauto.com

March 21, 2018

Awesome Both Jim & Ferris helped us to have a great experience I would recommend kia For both customer service and great pricing and good financing. Best More

by Jeanne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ferris Spikener, James Vanacora
Mar 29, 2018 -

Gerald Kia of North Aurora responded

Hello Jeanne and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Jim & Ferris were there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Matt Gerald - mgerald@geraldauto.com

March 20, 2018

He did a excelent job I like how they support and I recommend 100% they were so kind to me and I recomend this dealer because they are nice attend me so well if next year I More

by Julissa19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Mierzycki, Matt Gerald, Adil Fadlelmula
Mar 29, 2018 -

Gerald Kia of North Aurora responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Matt Gerald - mgerald@geraldauto.com

March 19, 2018

Great Buying Experience I enjoyed working with James. His laid-back attitude and knowledge of the vehicle helped me see this was the car for me. He pointed out unique feature More

by Niro Girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Mierzycki, James Vanacora
Mar 19, 2018 -

Gerald Kia of North Aurora responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Matt Gerald - mgerald@geraldauto.com

March 18, 2018

Adil, was really helpful Handled the deal well without too much trouble. Adil was a very nice guy and worked hard d to earn my business. Drove to Napervillle to pick up other More

by Scullster71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gerald, Sean Kastrati, Ferris Spikener, Adil Fadlelmula
Mar 18, 2018 -

Gerald Kia of North Aurora responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Matt Gerald - mgerald@geraldauto.com

March 17, 2018

My new sportage I would like to thank Ferris, Mike, and Tom for being ao patient, kind, and thoroug in helping me get into mh new Kia Sportage. They will make you ver More

by Katrina Bennett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Wiencek, Ferris Spikener, Michael Mullens
Mar 18, 2018 -

Gerald Kia of North Aurora responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Matt Gerald - mgerald@geraldauto.com

March 16, 2018

Review Purchased a new car at this dealership, Dennis was very helpful and knowledgeable about the vehicle. Dennis followed up after the sale to ensure I kne More

by SheriY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ed Mierzycki, Dennis Michelsen
Mar 18, 2018 -

Gerald Kia of North Aurora responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Matt Gerald - mgerald@geraldauto.com

March 13, 2018

Love the service This is the 4th car in my family that we have purchased from Gerald Kia of North Aurora. Purchasing a car is easy. No pressure, quick and easy. Sales More

by Erin Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Guy in service desk, Ed Mierzycki, Dennis Michelsen
Mar 15, 2018 -

Gerald Kia of North Aurora responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Matt Gerald - mgerald@geraldauto.com

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