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Gerald Kia of North Aurora

North Aurora, IL

4.7
711 Reviews

201 Hansen Boulevard

North Aurora, IL

60542

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Showing 711 reviews

April 03, 2018

First time buying a car and I got to work with 2 good People Tyler and Ed helped me get my first vehicle despite all the obstacles that were in the way. I highly recommend these two as ideal people to work with. More

by Jazzmufara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Mierzycki, Tyler Stewart
Apr 09, 2018 -

Gerald Kia of North Aurora responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Matt Gerald - mgerald@geraldauto.com

April 02, 2018

SO very easy I bought a new car here and hod nothing but an easy time of it. No high-pressure, no stress, nothing to make me uncomfortable about the entire experi More

by ITStephen13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gerald, Dennis Michelsen
Apr 09, 2018 -

Gerald Kia of North Aurora responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Matt Gerald - mgerald@geraldauto.com

March 31, 2018

Knows how to fit you in your car! When I first came in was looking to be in and out just browsing but because Tom is very detailed in looking for what your needs are I walked out with More

by Daly Valentin
Recommend Dealer
Yes
Employees Worked With
Ed Mierzycki, Sean Kastrati, Thomas Wiencek
Apr 09, 2018 -

Gerald Kia of North Aurora responded

We cannot thank you enough for your wonderful review and for your referrals! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Matt Gerald - mgerald@geraldauto.com

March 31, 2018

New car purchase Stopped in to look at cars. Excellent customer service and very concerned with our satisfaction. Very good knowledge in the vehicle options. We di More

by Gonzo3212
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ferris Spikener, Adil Fadlelmula, Michael Mullens
Apr 09, 2018 -

Gerald Kia of North Aurora responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Matt Gerald - mgerald@geraldauto.com

March 30, 2018

great first experence in 13 years. great service service rep was great in very personal...tyler stewart. Would recommend this company to every one. We bought a 2018 Kia Soul in the Bright Silver More

by Anna Nelson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Stewart, Ferris Spikener, Michael Mullens
Apr 09, 2018 -

Gerald Kia of North Aurora responded

Thanks for this excellent review! Sincerely, Matt Gerald - mgerald@geraldauto.com

March 30, 2018

The best!! I had a fantastic experience! Usually going car shopping is boring and annoying.... but Fabian made the experience so amazing. He kept us laughing and More

by Kathie Sturm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian Murphy, Ferris Spikener, James Vanacora, Michael Mullens
Apr 09, 2018 -

Gerald Kia of North Aurora responded

Thank you for taking the time to write this review. We are pleased to hear that the team was able to provide an efficient and overall positive experience. Sincerely, Matt Gerald - mgerald@geraldauto.com

March 30, 2018

Very happy with my new vehicle Dennis was an excellent salesperson and made sure we left satisfied with our purchase. We came to an agreement on a great price for a new kia soul. Wo More

by Suhimo61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Michelsen
Apr 09, 2018 -

Gerald Kia of North Aurora responded

We greatly appreciate this review and look forward to assisting you again in the future! Sincerely, Matt Gerald - mgerald@geraldauto.com

Apr 09, 2018 -

Gerald Kia of North Aurora responded

We appreciate you for letting others know about your experience at Gerald Kia of North Aurora. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Matt Gerald - mgerald@geraldauto.com

March 28, 2018

Excellent experience! My lease was ending and I had no idea what options were available to me. Tom W. went over all my options in a way that was clear and understandable. More

by TonyA3455
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Mierzycki, Matt Gerald, Thomas Wiencek
Mar 29, 2018 -

Gerald Kia of North Aurora responded

Thanks for the great review, Tony. We're pleased that everything went well for you. Sincerely, Matt Gerald - mgerald@geraldauto.com

March 27, 2018

Wonderful experience all around From my first meeting with my salesman, Adil, through the entire process of purchasing my Nero, I was very impressed with everyone at Gerald. They we More

by Max
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Mierzycki, Sean Kastrati, Adil Fadlelmula
Mar 29, 2018 -

Gerald Kia of North Aurora responded

We're excited to hear that the team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Matt Gerald - mgerald@geraldauto.com

March 25, 2018

Optima Great experience..just purchased my 2015 optima great car and great service also a good deal on it Thanks Dennis for all your help and to help me and More

by Los pollitos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Mierzycki, Dennis Michelsen
Mar 29, 2018 -

Gerald Kia of North Aurora responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Matt Gerald - mgerald@geraldauto.com

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