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Gerald Kia of North Aurora

North Aurora, IL

4.7
711 Reviews

201 Hansen Boulevard

North Aurora, IL

60542

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Showing 711 reviews

April 21, 2018

Bought a great car Great dealership and wonderful service... they found the car I wanted the 1st attempt. And worked wonders to help me drive it home!!! Thank you More

by Duke 1260
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ferris Spikener, Adil Fadlelmula, Michael Mullens
Apr 23, 2018 -

Gerald Kia of North Aurora responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Matt Gerald - mgerald@geraldauto.com

April 19, 2018

I love Gerald Kia! This was the best and easiest experience I've ever had buying a car. Dennis Michelsen was truly there to help me find the best car specifically for me More

by Kelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Michelsen, Ferris Spikener, Michael Mullens
Apr 23, 2018 -

Gerald Kia of North Aurora responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Matt Gerald - mgerald@geraldauto.com

April 15, 2018

Worth the drive I had two other Kia dealerships closer to me but with the pricing at Gerald Kia And the honesty of which the dealership worked I am more than pleased More

by Ripp123
Recommend Dealer
Yes
Employees Worked With
Alvin Nichols, Ferris Spikener, Adil Fadlelmula, Michael Mullens
Apr 16, 2018 -

Gerald Kia of North Aurora responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sales- Sincerely, Matt Gerald - mgerald@geraldauto.com

April 13, 2018

Excellent Dealership Very nice, very flexible, and will do what it takes to get you into your car at the best price possible. If you are looking for a Kia - this is where More

by Cody15Optima
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gerald, Dennis Michelsen, Ferris Spikener, Michael Mullens
Apr 16, 2018 -

Gerald Kia of North Aurora responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Matt Gerald - mgerald@geraldauto.com

April 12, 2018

Dennis Michelsen As an out of state buyer, I relied on Dennis to make the process smooth. He came through with flying colors. He gave me a great price and transparen More

by Carlos Washington
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Mierzycki, Dennis Michelsen
Apr 16, 2018 -

Gerald Kia of North Aurora responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great shopping experience with us. Please let us know if we can help you with anything else. Sincerely, Matt Gerald - mgerald@geraldauto.com

April 12, 2018

Finally, a good car buying experience! After a terrible experience buying my first car at a different dealership (non-Gerald), I was reluctant to try car buying again. However, working with More

by Lna2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Wiencek
Apr 16, 2018 -

Gerald Kia of North Aurora responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Matt Gerald - mgerald@geraldauto.com

April 08, 2018

Great Buying experience I didn't plan on buying a new car when I brought my car in for a possible repair. I was really impressed with so many options of new cars. The inter More

by Paul J Meuser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Vanacora
Apr 09, 2018 -

Gerald Kia of North Aurora responded

At Gerald Kia of North Aurora, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Matt Gerald - mgerald@geraldauto.com

April 06, 2018

Best car buying experience I have had The whole team I dealt with at Gerald was very professional and friendly. My interaction with Dennis was especially positive. I initiated contact a w More

by Gnaga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Michelsen, Ferris Spikener, Michael Mullens
Apr 09, 2018 -

Gerald Kia of North Aurora responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Matt Gerald - mgerald@geraldauto.com

April 06, 2018

Another great experience. Once again Gerald Kia came through. I have a difficult situation at home with my wife's health and finding the right vehicle to accommodate her is v More

by plumbob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Wiencek
Apr 09, 2018 -

Gerald Kia of North Aurora responded

We appreciate you for letting others know about your experience at Gerald Kia of North Aurora. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Matt Gerald - mgerald@geraldauto.com

April 05, 2018

Wonderful Had a great experience from the moment I walked in the doors. Would Totally Recommend Them To All My Friends. Dennis was awesome in providing me with More

by nikkibaybee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gerald, Dennis Michelsen, Ferris Spikener
Apr 09, 2018 -

Gerald Kia of North Aurora responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Matt Gerald - mgerald@geraldauto.com

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