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Gerald Kia of North Aurora

North Aurora, IL

Overview
Reviews
4.7
737 Reviews
Call Dealership (630) 907-0770
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201 Hansen Boulevard

North Aurora, IL

60542

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Showing 737 reviews

September 21, 2024

Adil, our sales rep was terrific. We visited him 3-4 times over the past year and he was always knowledgeable and patient. Very friendly atmosphere inside the dealership. More

by ptgilligan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adil, our sales rep, Chuck Settles
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Sep 24, 2024 -

Gerald Kia of North Aurora responded

Thank you so much for your wonderful feedback! I'm thrilled to hear that Adil provided you with excellent service during your visits. At Gerald Kia of North Aurora, I strive to create a friendly and knowledgeable environment for our customers. I appreciate your support and look forward to welcoming you back soon! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

September 01, 2024

Adil was very helpful, polite, and welcoming. 10/10! would definitely recommend to friends and family. More

by chris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adil Fadlelmula
Report | Print
Sep 04, 2024 -

Gerald Kia of North Aurora responded

Thank you for your kind words! We're thrilled to hear about your positive experience with Adil at Gerald Kia of North Aurora. Your recommendation means a lot to us, and we look forward to welcoming you and your friends and family in the future! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

August 02, 2024

A friendly and polite staff. Clean and welcoming facility. Would recommend to friends and family. More

by lamont.lambert
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keevin Pullen
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Aug 05, 2024 -

Gerald Kia of North Aurora responded

Thank you for your feedback! I appreciate your kind words about our friendly and polite staff and our clean, welcoming facility at Gerald Kia of North Aurora. It's wonderful to hear that you would recommend us to friends and family. I look forward to assisting you again in the future! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

July 15, 2024

Great experience, very easy to express what I'm looking for and they were able to find it for me. More

by bridgetmccracken5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adil Fadlelmula
Report | Print
Jul 17, 2024 -

Gerald Kia of North Aurora responded

Thank you, Bridget! I am thrilled to hear about your great experience at Gerald Kia of North Aurora. It's wonderful to know that we could easily understand and find exactly what you were looking for. I appreciate your kind words and look forward to assisting you again in the future. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

July 15, 2024

Very friendly and helpful, Adil was excellent with the costumer service. Our expectations were exceeded More

by jorgegomez693
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adil Fadlelmula
Report | Print
Jul 17, 2024 -

Gerald Kia of North Aurora responded

Thank you for choosing Gerald Kia of North Aurora and for sharing your experience with us, Jorge. I am delighted to hear that Adil provided you with excellent customer service, exceeding your expectations. I appreciate your kind words and look forward to assisting you again in the future. Drive safely! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

July 07, 2024

My experience is a 20 out of 10! This is because my salesman, Adil, knows his inventory and because he listened to what I said I wanted and, even more importantly, understood what I More

by Sheronemus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adil Fadlelmula, Chuck Settles
Report | Print
Jul 09, 2024 -

Gerald Kia of North Aurora responded

Thank you so much for the outstanding 5-star review! We are thrilled to hear about your exceptional experience with our team, especially with Adil and our finance manager. We pride ourselves on attentive service and listening to our customers' needs. We appreciate your recognition and look forward to welcoming you back to Gerald Kia of North Aurora in the future. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

June 22, 2024

Leased a Kia for 42 months, and ending up buying out the lease. Everybody during the process was extremely helpful. It’s a great place. More

by AJT2005
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adil Fadlelmula
Report | Print
Jun 25, 2024 -

Gerald Kia of North Aurora responded

Thank you for your kind words! I am thrilled to hear about your positive experience at Gerald Kia of North Aurora. If you have any questions or need further assistance in the future, please do not hesitate to reach out. I appreciate your business and look forward to serving you again! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

June 12, 2024

Everything was easy! I knew which car I wanted, gave the dealer all my information and they worked everything out. We text or talked on the phone to answer questions or g More

by rachzbinden
Recommend Dealer
Yes
Employees Worked With
Tim and Adil, Ramiro Perez
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Jun 14, 2024 -

Gerald Kia of North Aurora responded

Thank you for choosing Gerald Kia of North Aurora and for sharing your positive experience with us! We're thrilled to hear that our team made the car buying process easy and convenient for you, especially with your toddler. We aim to provide excellent service, and we're glad that we could accommodate your needs. We look forward to serving you again in the future! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

May 21, 2024

Great customer service and attention to customers needs and knowledge of vehicles - very attentive to customer More

by jfd44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Mierzycki, Adil Fadlelmula
Report | Print
May 23, 2024 -

Gerald Kia of North Aurora responded

Thank you for the positive feedback! I appreciate your kind words about our customer service and vehicle knowledge. I aim to provide attentive and knowledgeable service to all our customers. Your review is greatly appreciated, and I look forward to assisting you again in the future. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

May 20, 2024

The sales associate met me right away and made the process simple. The dealership was clean and well taken care of. More

by Lece1104
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adil Fadlelmula
Report | Print
May 22, 2024 -

Gerald Kia of North Aurora responded

Thank you for the positive feedback. I'm thrilled to hear about your excellent experience with us at Gerald Kia of North Aurora. I strive to provide a seamless and efficient car buying process in a clean and welcoming environment. I appreciate you taking the time to share your experience, and I look forward to assisting you again in the future. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

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