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Gerald Kia of North Aurora

North Aurora, IL

4.7
721 Reviews

201 Hansen Boulevard

North Aurora, IL

60542

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Showing 721 reviews

June 21, 2020

Had my first oil change done on my 2016 Soul I bought used at Gerald in March. The service was great. Jaime was very friendly and very professional. I have to travel to get there but will definitely come More

by Charlie
Recommend Dealer
Yes
Employees Worked With
Jaime
May 04, 2020

Thank you Gerald Kia of North Aurora! It was most trustworthy transaction I ever experienced. Employees were very professional and honest. Love my new Kia Sorento, it’s very smooth and spacious. More

by Ulziikhutag
Recommend Dealer
Yes
Employees Worked With
Tim Slattery, Daniel Koste, Scott Vickery
May 04, 2020 -

Gerald Kia of North Aurora responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Matt Gerald - mgerald@geraldauto.com

March 06, 2020

I made an appointment for my wifes Kia Sorento and received excellent service. Great staff that performed the requested maintenance and advised me of an issue with a tire which had to be replaced. More

by randyc
Recommend Dealer
Yes
Employees Worked With
Jaime and John in Service
Mar 09, 2020 -

Gerald Kia of North Aurora responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, John Kainz - Service Manager - Jkainz@geraldauto.com

March 05, 2020

I just bought a used Soul from Noryh Aurora. Havent bought a car in 21 years. I went to other dealers and walked out because the salesman were way to pushy and because I was a female thought I would gi More

by Charlie
Recommend Dealer
Yes
Employees Worked With
Scott Vickery
Mar 09, 2020 -

Gerald Kia of North Aurora responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Gerald Kia of North Aurora. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Matt Gerald - mgerald@geraldauto.com

January 27, 2020

We just leased our 3rd vehicle from Kia of North Aurora. Car shopping is probably one of my least favorite things to do, but Kyle Crawford made it easy. More

by grammyjo5
Recommend Dealer
Yes
Employees Worked With
Kyle Crawford
Jan 29, 2020 -

Gerald Kia of North Aurora responded

Thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Gerald Kia of North Aurora. We can’t wait to see you for your next servicing appointment! Sincerely, Matt Gerald - mgerald@geraldauto.com

January 02, 2020

Great Experience! It had been 12+ years since we've bought a car. Jim was awesome and Tim was kind and so concerned that we were not only comfortable with our purchase More

by sunvyto7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Vanacora, Tim Slattery
Jan 06, 2020 -

Gerald Kia of North Aurora responded

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Matt Gerald - mgerald@geraldauto.com

October 24, 2019

Joe Picchetti is the best salesman ever!!! I was anxious and afraid as I walked into the dealership because car shopping is usually such a stressful experience. But then I met Joe Picchiett More

by DogTaxi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Slattery, Joe Picchietti
Oct 27, 2019 -

Gerald Kia of North Aurora responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Matt Gerald - mgerald@geraldauto.com

October 11, 2019

Fist Family Minivan This Dealership was better than the rest by far and I went to quite a few in person, plus online/phone/text/etc. With a background in cars sales from More

by 07HondaPilot
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Mierzycki, James Vanacora, Tim Slattery, Maxine Green
Oct 13, 2019 -

Gerald Kia of North Aurora responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Matt Gerald - mgerald@geraldauto.com

October 04, 2019

Very thankful for the help I received. Adil Fadlemula was the kind salesman who helped me. He listened to what I wanted and what I did not want and did not try to push anything on me. He h More

by Thankful
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Mierzycki, Adil Fadlelmula, Jon Molero
Oct 07, 2019 -

Gerald Kia of North Aurora responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, Matt Gerald - mgerald@geraldauto.com

September 19, 2019

Brandon Bruhn is BEST Sales person ever!!!!! Service help I reviewed when I purchased the car . Felt another review was in order ... Brandon keeps amazing me. When you buy a car - you're always told... cal More

by janny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Bruhn
Sep 23, 2019 -

Gerald Kia of North Aurora responded

Thanks for your nice review! Regards, The Gerald Kia of North Aurora Team

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