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Gerald Kia of North Aurora

North Aurora, IL

4.7
717 Reviews

201 Hansen Boulevard

North Aurora, IL

60542

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Showing 717 reviews

October 01, 2020

I wanted to highlight the service me and my brother got from Gina Esposito. We were shopping for a car that we would need to share for the immediate future. We were definitely choosey and needed to be sure More

by StefanCanonge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Esposito
Oct 05, 2020 -

Gerald Kia of North Aurora responded

Thank you so much for taking the time to share your kind words about your experience at Gerald Kia of North Aurora! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Tim Slattery General Sales Manager Gerald Kia of North Aurora

September 26, 2020

I recently bought a Kia Seltos from Jim Vanacora, no pressure at all. I explained my needs and budget and we came home with a brand new car! It was a very easy process from start to finish. I would d More

by cindy.strouse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Slattery, Alex Ortiz
Sep 29, 2020 -

Gerald Kia of North Aurora responded

We cannot thank you enough for your wonderful review of Gerald Kia of North Aurora and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Tim Slattery General Sales Manager Gerald Kia of North Aurora

September 25, 2020

Great service we will be back for our next car! Chad was a great help and we are excited to work with him and the Gerald Kia North Aurora family again! More

by jodybuffo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Slattery, Alex Ortiz, Chad Bradford
Sep 29, 2020 -

Gerald Kia of North Aurora responded

Thank you so much for taking the time to share your kind words about your experience at Gerald Kia of North Aurora! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Tim Slattery General Sales Manager Gerald Kia of North Aurora

September 14, 2020

This is an amazing dealership, so much so that I bought 7 cars from them over a span of 15 years for all my family. From Jim Vanacora to Tim Slattery to the owner Matt Gerald, their customer service is impe More

by Julesvan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gerald, James Vanacora, Tim Slattery, Alex Ortiz
Sep 16, 2020 -

Gerald Kia of North Aurora responded

We can't tell you how much we appreciate your customer loyalty and recommendation! We are always happy to help if anything comes up with your new vehicle. Thank you again for your business! Sincerely, Tim Slattery General Sales Manager Gerald Kia of North Aurora

September 10, 2020

Was in a bad way with my old car loan, but James Vanacora worked a number along with John to get me a great deal More

by jphillips0979
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kainz, James Vanacora
Sep 14, 2020 -

Gerald Kia of North Aurora responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Tim Slattery General Sales Manager Gerald Kia of North Aurora

September 04, 2020

Because I’m high risk for COVID-19 Jim Vanacora brought my car out to me for a test drive after a FaceTime tour and then brought it out when I was ready to purchase. I never left my house, only to test dr More

by Landrvr59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Mierzycki, James Vanacora, Tim Slattery
Sep 09, 2020 -

Gerald Kia of North Aurora responded

We cannot thank you enough for your wonderful review of Gerald Kia of North Aurora and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Tim Slattery General Sales Manager Gerald Kia of North Aurora

June 21, 2020

Had my first oil change done on my 2016 Soul I bought used at Gerald in March. The service was great. Jaime was very friendly and very professional. I have to travel to get there but will definitely come More

by Charlie
Recommend Dealer
Yes
Employees Worked With
Jaime
May 04, 2020

Thank you Gerald Kia of North Aurora! It was most trustworthy transaction I ever experienced. Employees were very professional and honest. Love my new Kia Sorento, it’s very smooth and spacious. More

by Ulziikhutag
Recommend Dealer
Yes
Employees Worked With
Tim Slattery, Daniel Koste, Scott Vickery
May 04, 2020 -

Gerald Kia of North Aurora responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Matt Gerald - mgerald@geraldauto.com

March 06, 2020

I made an appointment for my wifes Kia Sorento and received excellent service. Great staff that performed the requested maintenance and advised me of an issue with a tire which had to be replaced. More

by randyc
Recommend Dealer
Yes
Employees Worked With
Jaime and John in Service
Mar 09, 2020 -

Gerald Kia of North Aurora responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, John Kainz - Service Manager - Jkainz@geraldauto.com

March 05, 2020

I just bought a used Soul from Noryh Aurora. Havent bought a car in 21 years. I went to other dealers and walked out because the salesman were way to pushy and because I was a female thought I would gi More

by Charlie
Recommend Dealer
Yes
Employees Worked With
Scott Vickery
Mar 09, 2020 -

Gerald Kia of North Aurora responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Gerald Kia of North Aurora. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Matt Gerald - mgerald@geraldauto.com

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