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Gerald Kia of North Aurora

North Aurora, IL

4.7
738 Reviews

201 Hansen Boulevard

North Aurora, IL

60542

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Showing 738 reviews

June 24, 2021

We have purchased/leased 4 cars from Gerald Kia. Two from Gerald North Aurora and two from Gerald Naperville. All four time were great experiences. We would never go anywhere else, unless it is for a Tesla ( More

by Amanda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz, Martin Martinez
Jun 29, 2021 -

Gerald Kia of North Aurora responded

Amanda, thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service have earned your repeat business. I hope you are continuing to enjoy your purchase from Gerald Kia of North Aurora. We can’t wait to see you for your next servicing appointment! Sincerely, Tim Slattery General Manager Gerald Kia of North Aurora tslattery@geraldauto.com

June 23, 2021

I loved it here! Alan was very helpful and friendly More

by sophia g
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz, Alan Romero
Jun 29, 2021 -

Gerald Kia of North Aurora responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Tim Slattery General Manager Gerald Kia of North Aurora tslattery@geraldauto.com

June 15, 2021

Santos is energy which is always needed and by extension made our purchases what is missing in auto sales. When people purchase they need to understand "people buy from people" and Santos is just plain good More

by nelsongr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Slattery, Santos Vazquez
Jun 21, 2021 -

Gerald Kia of North Aurora responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Tim Slattery General Manager Gerald Kia of North Aurora tslattery@geraldauto.com

June 14, 2021

Santos was awesome and the whole experience went well. I would recommend others to lease or purchase a vehicle at Gerald Kia. My wife and I really enjoyed the customer service. More

by Bigmac3930
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santos Vazquez
Jun 17, 2021 -

Gerald Kia of North Aurora responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Tim Slattery General Manager Gerald Kia of North Aurora tslattery@geraldauto.com

June 13, 2021

Working with Alan was a pleasure! We were able to negotiate down to a great price and made the process go as smooth as possible! 100% Recommend! More

by Brandon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Romero
Jun 16, 2021 -

Gerald Kia of North Aurora responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Tim Slattery General Manager Gerald Kia of North Aurora tslattery@geraldauto.com

June 12, 2021

Ben Barger is a good kid learning the ropes of car sales. He was easy to sit down with and discuss our new purchase of a Kia Telluride. See him at the North Aurora Store !!! These guys will listen to a fair More

by jim.lurgio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Barger
Jun 16, 2021 -

Gerald Kia of North Aurora responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Tim Slattery General Manager Gerald Kia of North Aurora tslattery@geraldauto.com

June 07, 2021

Amazing people, especially Alan. Everyone was able to answer all questions and help me choose my very first car. I would recommend this dealership to everyone. More

by ctennisgirl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Romero
Jun 10, 2021 -

Gerald Kia of North Aurora responded

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Tim Slattery General Manager Gerald Kia of North Aurora tslattery@geraldauto.com

June 06, 2021

Oscar and Alex provided me with excellent customer service and exceeded my expectations. They were able to answer my questions and treated me with so much respect. More

by Dorsznatalia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Magana-Celis, Alex Ortiz
Jun 09, 2021 -

Gerald Kia of North Aurora responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Tim Slattery General Manager Gerald Kia of North Aurora tslattery@geraldauto.com

June 05, 2021

ALAN IS THE BEST! Greatest salesmen I’ve ever met. Extremely knowledgeable, professional and efficient. Thank you very much for all of your continuous hard work! More

by Leslie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Romero
Jun 09, 2021 -

Gerald Kia of North Aurora responded

Reviews like yours are truly a breath of fresh air! Alan is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Tim Slattery General Manager Gerald Kia of North Aurora tslattery@geraldauto.com

June 02, 2021

I enjoyed our buying experience in this challenging time with a chip shortage. Jim got us a car to look at and was honest and willing to work with us. More

by bjeralds
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Vanacora
Jun 07, 2021 -

Gerald Kia of North Aurora responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Tim Slattery General Manager Gerald Kia of North Aurora tslattery@geraldauto.com

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