Gerald Kia of North Aurora
North Aurora, IL
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Oscar and Alex provided me with excellent customer service and exceeded my expectations. They were able to answer my questions and treated me with so much respect. service and exceeded my expectations. They were able to answer my questions and treated me with so much respect. More
ALAN IS THE BEST! Greatest salesmen I’ve ever met. Extremely knowledgeable, professional and efficient. Thank you very much for all of your continuous hard work! Extremely knowledgeable, professional and efficient. Thank you very much for all of your continuous hard work! More
I enjoyed our buying experience in this challenging time with a chip shortage. Jim got us a car to look at and was honest and willing to work with us. with a chip shortage. Jim got us a car to look at and was honest and willing to work with us. More
First truly great experience leasing a new car. Gina was super helpful and was able to find me the perfect Sportage. Other dealerships I've been to have always seemed to treat a single woman as someone who super helpful and was able to find me the perfect Sportage. Other dealerships I've been to have always seemed to treat a single woman as someone who doesn't know anything, never once felt like that at Gerald Kia. Thanks so much!! More
Great service, friendly people! I had an absolutely wonderful experience and I am extremely happy with my new car! Everyone went above and beyond to make sure I was comfortable and was put in the perfe wonderful experience and I am extremely happy with my new car! Everyone went above and beyond to make sure I was comfortable and was put in the perfect vehicle for me. More
Aril was a very polite and thoughtful salesman. I appreciated his help very much. My sales consultant asked a lot of questions to understand exactly what I was looking for. appreciated his help very much. My sales consultant asked a lot of questions to understand exactly what I was looking for. More
Just bought a Telluride! Talk to Damian he was so knowledgeable and had great customer service. Stop in and check out the store today! Clean and great location knowledgeable and had great customer service. Stop in and check out the store today! Clean and great location More
I was completely satisfied with the service and deal that we made on our new Kia. All of the people we felt with at the dealership were helpful in every way to make sure we received the best deal. Everything we made on our new Kia. All of the people we felt with at the dealership were helpful in every way to make sure we received the best deal. Everything was explained completely and they made sure all our questions were answered. More
They were great! Let's face it, car buying sucks...but Gina and Alex made this experience a breeze and fun. I can't say that I've had that kind of car buying experience anywhere else. Thanks you two! Gina and Alex made this experience a breeze and fun. I can't say that I've had that kind of car buying experience anywhere else. Thanks you two! More
This visit was a joke. After calling ahead and confirming with Joe that 2 vehicles were available, I arrived to the dealership 40 minutes later. In summary, Joe acted like he did not remember our phone call with Joe that 2 vehicles were available, I arrived to the dealership 40 minutes later. In summary, Joe acted like he did not remember our phone call and did not remember me; told me that the vehicles were not available but in transit for delivery next week, then provided me with an initial cost in which he unilaterally added a $6,000 up charge because of an alleged demand for ... a Kia Seltos. Really? Zero customer service, zero interest in selling a vehicle, and zero professionalism. A total waste of my time. Do not waste your time with this guy. More