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Gerald Kia of North Aurora

North Aurora, IL

4.7
738 Reviews

201 Hansen Boulevard

North Aurora, IL

60542

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Showing 738 reviews

September 17, 2021

James Vanacora was extremely knowledgeable and walked us through every option on the vehicle. Our entire experience from test drive to delivery of the car was great. More

by Overhall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adil Fadlelmula, James Vanacora, Jon Molero, Jacqueline Pierce, Olivia Abraham
Sep 21, 2021 -

Gerald Kia of North Aurora responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Sincerely, Tim Slattery General Manager Gerald Kia of North Aurora tslattery@geraldauto.com

September 14, 2021

Exelente customer service I really recomendable, very nice and clean please, very organize and very good hours. More

by Rosa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santos Vazquez
Sep 17, 2021 -

Gerald Kia of North Aurora responded

Thank you for the feedback, Rosa! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Sincerely, Tim Slattery General Manager Gerald Kia of North Aurora tslattery@geraldauto.com

September 07, 2021

Everyone from Adil to Oscar to the manager was nothing short of excellent. I will refer friends and family to this dealership. This is the first dealership that I’ve been to where I felt taken care full More

by Nallegrettifd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adil Fadlelmula, Jon Molero, Oscar Magana-Celis, Alex Ortiz
Sep 07, 2021 -

Nallegrettifd responded

Gerald Kia has a very special group of people working there. Highest regards to this establishment. Professional and friendly!!!

September 07, 2021

Our sales associate James Vanacora was very attentive to our needs when trying to decide on a vehicle. James went above a beyond to make us comfortable during our visits. James was very knowledgeable of all More

by dav0212
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Vanacora
Sep 10, 2021 -

Gerald Kia of North Aurora responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Tim Slattery General Manager Gerald Kia of North Aurora tslattery@geraldauto.com

September 06, 2021

Alan Romero deserves a promotion, phenomenal job! He made sure that we were aware of everything before we drove off in our brand new kia More

by nicholas.b.williams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz, Alan Romero
Sep 09, 2021 -

Gerald Kia of North Aurora responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Tim Slattery General Manager Gerald Kia of North Aurora tslattery@geraldauto.com

September 04, 2021

I had a great experience! You have my future business! Friendly from the get go and I would definitely recommend this dealership specifically to anyone! More

by dianemcconnaughay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Slattery, Oscar Magana-Celis, Kevin Raymond, Olivia Abraham
Sep 09, 2021 -

Gerald Kia of North Aurora responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Tim Slattery General Manager Gerald Kia of North Aurora tslattery@geraldauto.com

September 02, 2021

Very good, stress-free experience. Immediate attention to all questions and concerns. Sales rep very knowledgeable about vehicle. Showroom and offices clean and welcoming. First Kia purchased after two Geral More

by llakins5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Vanacora
Sep 08, 2021 -

Gerald Kia of North Aurora responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Tim Slattery General Manager Gerald Kia of North Aurora tslattery@geraldauto.com

August 31, 2021

Very friendly from the sales associates to the manager, then to the finance associate. You walk in and it feels friendly and very very clean. More

by Esteban
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adil Fadlelmula, Jon Molero, Alex Ortiz
Sep 02, 2021 -

Gerald Kia of North Aurora responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Tim Slattery General Manager Gerald Kia of North Aurora tslattery@geraldauto.com

August 30, 2021

I will definetly recommend my friends and family to come shop at Gerald Kia! From when I first sat in the car to when I signed the last of my paperwork, it was all a great experience. More

by Budzynski56
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Vanacora
Sep 02, 2021 -

Gerald Kia of North Aurora responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Tim Slattery General Manager Gerald Kia of North Aurora tslattery@geraldauto.com

August 27, 2021

We love the enthusiasm of the sales staff at North Aurora Kia! They are extremely knowledgeable about all makes and models on the lot. They do not pressure you to buy and they are willing to work with you on More

by hmlynch35
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Esposito, Martin Martinez, Santos Vazquez
Sep 01, 2021 -

Gerald Kia of North Aurora responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Tim Slattery General Manager Gerald Kia of North Aurora tslattery@geraldauto.com

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