Gerald Kia of North Aurora
North Aurora, IL
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My experience is a 20 out of 10! This is because my salesman, Adil, knows his inventory and because he listened to what I said I wanted and, even more importantly, understood what I This is because my salesman, Adil, knows his inventory and because he listened to what I said I wanted and, even more importantly, understood what I needed. He and his sales manager, Chuck, were extremely committed to ensuring I was happy with my vehicle purchase. Rounding out my wonderful experience was the finance manager who ensured everything went smoothly. More
Everything was easy! I knew which car I wanted, gave the dealer all my information and they worked everything out. We text or talked on the phone to answer questions or g I knew which car I wanted, gave the dealer all my information and they worked everything out. We text or talked on the phone to answer questions or get additional information. All I had to do was come in the next day to sign the paperwork. This was so convenient because I have a toddler and there was no way she would sit or stay at a dealership for hours on end. Really appreciate that the team was willing to do that for me! More
The entire experience at Gerald Kia of North Aurora is wonderful. This is the second Kia we purchased from this dealership, and we have always serviced our cars, even our Hyundais. Nothing but exceptional wonderful. This is the second Kia we purchased from this dealership, and we have always serviced our cars, even our Hyundais. Nothing but exceptional, from our salesperson, Adil, to the Service Department Staff led by John Kainz to our very positive interactions with Chuck Settles, GM, and Dan in the Finance area. The sales staff is knowledgeable and professional; Adil explained various features of the car with great detail and expertise. We have nothing but praise for the Service Department. Purchasing from Gerald Kia of North Aurora is highly recommended. More
Great experience! Adil, our sales representative, was incredibly knowledgeable, conscientious, and kind. He exceeded our expectations and provided exceptional customer Adil, our sales representative, was incredibly knowledgeable, conscientious, and kind. He exceeded our expectations and provided exceptional customer service. He asked great questions to ensure we decided on the best car to fit our needs and was extremely accessible and a great communicator. Highly recommend Adil and the team here! More