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Gerald Kia of North Aurora

North Aurora, IL

4.8
722 Reviews

201 Hansen Boulevard

North Aurora, IL

60542

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Showing 722 reviews

July 07, 2024

My experience is a 20 out of 10! This is because my salesman, Adil, knows his inventory and because he listened to what I said I wanted and, even more importantly, understood what I More

by Sheronemus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adil Fadlelmula, Chuck Settles
Jul 09, 2024 -

Gerald Kia of North Aurora responded

Thank you so much for the outstanding 5-star review! We are thrilled to hear about your exceptional experience with our team, especially with Adil and our finance manager. We pride ourselves on attentive service and listening to our customers' needs. We appreciate your recognition and look forward to welcoming you back to Gerald Kia of North Aurora in the future. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

June 22, 2024

Leased a Kia for 42 months, and ending up buying out the lease. Everybody during the process was extremely helpful. It’s a great place. More

by AJT2005
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adil Fadlelmula
Jun 25, 2024 -

Gerald Kia of North Aurora responded

Thank you for your kind words! I am thrilled to hear about your positive experience at Gerald Kia of North Aurora. If you have any questions or need further assistance in the future, please do not hesitate to reach out. I appreciate your business and look forward to serving you again! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

June 12, 2024

Everything was easy! I knew which car I wanted, gave the dealer all my information and they worked everything out. We text or talked on the phone to answer questions or g More

by rachzbinden
Recommend Dealer
Yes
Employees Worked With
Tim and Adil, Ramiro Perez
Jun 14, 2024 -

Gerald Kia of North Aurora responded

Thank you for choosing Gerald Kia of North Aurora and for sharing your positive experience with us! We're thrilled to hear that our team made the car buying process easy and convenient for you, especially with your toddler. We aim to provide excellent service, and we're glad that we could accommodate your needs. We look forward to serving you again in the future! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

May 21, 2024

Great customer service and attention to customers needs and knowledge of vehicles - very attentive to customer More

by jfd44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Mierzycki, Adil Fadlelmula
May 23, 2024 -

Gerald Kia of North Aurora responded

Thank you for the positive feedback! I appreciate your kind words about our customer service and vehicle knowledge. I aim to provide attentive and knowledgeable service to all our customers. Your review is greatly appreciated, and I look forward to assisting you again in the future. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

May 20, 2024

The sales associate met me right away and made the process simple. The dealership was clean and well taken care of. More

by Lece1104
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adil Fadlelmula
May 22, 2024 -

Gerald Kia of North Aurora responded

Thank you for the positive feedback. I'm thrilled to hear about your excellent experience with us at Gerald Kia of North Aurora. I strive to provide a seamless and efficient car buying process in a clean and welcoming environment. I appreciate you taking the time to share your experience, and I look forward to assisting you again in the future. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

May 16, 2024

We always love the experience we have when we come to this dealership. Everyone has been wonderful to work with. More

by lindsey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adil Fadlelmula
May 20, 2024 -

Gerald Kia of North Aurora responded

Thank you, Lindsey, for your kind words about your experience at Gerald Kia of North Aurora. I am thrilled to hear that you found everyone wonderful to work with. I appreciate your business and look forward to serving you again! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

May 10, 2024

The entire experience at Gerald Kia of North Aurora is wonderful. This is the second Kia we purchased from this dealership, and we have always serviced our cars, even our Hyundais. Nothing but exceptional More

by P.A. Stock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan V. , John Kainz, Adil Fadlelmula, Chuck Settles
May 15, 2024 -

Gerald Kia of North Aurora responded

Thank you for your kind words and for choosing Gerald Kia of North Aurora. We are thrilled to hear about your exceptional experience with us, from purchasing your second Kia to servicing your vehicles. We appreciate your recognition of our staff members, including Adil, John, Chuck, and Dan. It's fantastic to know that they provided you with knowledgeable and professional service. We are grateful for your recommendation, and we look forward to serving you again in the future. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

April 26, 2024

Since the moment I walked in me and my daughter (2yrs old) were catered to ! More

by Bethrack07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adil Fadlelmula
May 01, 2024 -

Gerald Kia of North Aurora responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

April 11, 2024

Great experience! Adil, our sales representative, was incredibly knowledgeable, conscientious, and kind. He exceeded our expectations and provided exceptional customer More

by tkredell11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adil Fadlelmula
Apr 16, 2024 -

Gerald Kia of North Aurora responded

Thank you for the great feedback! I am so happy to hear that you have enjoyed your visit here at our dealership! Adil is a great asset and we're thankful to have him on our team. We appreciate your business! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

April 07, 2024

Overall great experience with quick service and easy selection. Knowledgeable staff who know their cars. More

by Zzakaras
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Kainz, Adil Fadlelmula
Apr 10, 2024 -

Gerald Kia of North Aurora responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

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