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Gerald Kia of North Aurora

North Aurora, IL

Overview
Reviews
4.7
721 Reviews
Call Dealership (630) 907-0770
View Awards

201 Hansen Boulevard

North Aurora, IL

60542

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Showing 721 reviews

December 15, 2021

My salesperson, James Vanacora, was understanding, helpful and went the extra mile to help me! More

by ChrisWarren
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Vanacora
Report | Print
Dec 20, 2021 -

Gerald Kia of North Aurora responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

December 04, 2021

Great experience! We really liked our salesperson! Very kind and honest and knowledgeable. Considerate of our time too. More

by Sue
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Martinez
Report | Print
Dec 08, 2021 -

Gerald Kia of North Aurora responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

December 01, 2021

Great experience made us deal comfortable an helped us make a great deal definitely recommending people there. More

by Eduvina pulido
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damian Nunez
Report | Print
Dec 06, 2021 -

Gerald Kia of North Aurora responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

November 28, 2021

In a sellers market… the dealership was still willing to work with us to bring the price down to where we needed to be! More

by kobbe12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz, Alan Romero
Report | Print
Dec 01, 2021 -

Gerald Kia of North Aurora responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

November 27, 2021

clean salesperson was very helpful show us Telluride and Sorento wife loved the Sorento better More

by rlillie01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Martinez
Report | Print
Dec 01, 2021 -

Gerald Kia of North Aurora responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

November 24, 2021

My salesperson....Santos Vazquez....is one of the best auto salespersons that I have ever dealt with....Very knowledgeable More

by johnnyknot9
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz, Santos Vazquez
Report | Print
Nov 30, 2021 -

Gerald Kia of North Aurora responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

November 23, 2021

Very Knowledgeable, helpful and a pleasure to do business with. Will recommend to others for sure. More

by Nick f.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Magana-Celis, Alex Ortiz
Report | Print
Nov 30, 2021 -

Gerald Kia of North Aurora responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

November 21, 2021

Alan Romero was a phenomenal sales associate for us. Continued to update us on new vehicles arriving even during this uncertain time. More

by kobbe12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz, Alan Romero
Report | Print
Nov 24, 2021 -

Gerald Kia of North Aurora responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

November 21, 2021

Marcellous is an incredible salesman with great information on the Hyundai Sorento! Very comfortable atmosphere! More

by BigL50
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcellous Chew
Report | Print
Nov 24, 2021 -

Gerald Kia of North Aurora responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

November 19, 2021

I had a GREAT experience with my salesperson Santos Vazquez...wish him all the best at this dealership More

by johnnyknot9
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Ortiz, Santos Vazquez
Report | Print
Nov 24, 2021 -

Gerald Kia of North Aurora responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

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