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Gerald Kia of North Aurora

North Aurora, IL

4.7
721 Reviews

201 Hansen Boulevard

North Aurora, IL

60542

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Showing 721 reviews

January 13, 2022

Great service - very organized - knowledgeable about the product and services offer - would recommend to anyone More

by Jacqueline McCreary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Esposito, Alex Ortiz
Jan 19, 2022 -

Gerald Kia of North Aurora responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

January 13, 2022

Exceptional buying experience! Gina was fantastic to work with. She was knowledgeable, friendly and made the buying experience wonderful. Chuck Settles the GM was also amazingly helpful. They found m More

by Laura
Recommend Dealer
Yes
Employees Worked With
Gina Esposito, Chuck Settles
Jan 19, 2022 -

Gerald Kia of North Aurora responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

January 08, 2022

The service provided to us was courteous, knowledgeable, and attentive. Adil in particular was very nice and able to answer all of our questions. More

by bcaballero1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adil Fadlelmula, Jon Molero
Jan 12, 2022 -

Gerald Kia of North Aurora responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

January 02, 2022

My salesman Adil, is the best! He was knowledgeable about EVERY aspect of my Kia Forte. I was blown away with his ability to not only show every inch of detail about my car, but also connect on a personal ca More

by deadeja9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adil Fadlelmula, Jake Landreth, Jacqueline Pierce, Olivia Abraham, Eric Posejpal
Jan 06, 2022 -

Gerald Kia of North Aurora responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

December 24, 2021

Excellent service from start to finish! Gina was so knowledgeable, friendly, professional and kept us updated on the status of our car arrival date. She even went out of her way to put a red bow on the More

by rylee.merges
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Esposito, Alex Ortiz
Dec 29, 2021 -

Gerald Kia of North Aurora responded

Thank you so much for the wonderful compliments! We couldn't be more pleased to hear ourselves described as professional, friendly, and courteous. We hope you enjoy your new car and we look forward to seeing you again whether for routine service or another purchase. Thanks again! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

December 21, 2021

This was my first car purchase and Gerald made it very a very easy and comfortable experience. Adil was very knowledgeable and answered all my questions he even helped me customize the settings on my car be More

by Haley.ike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Mierzycki, Adil Fadlelmula, Alex Ortiz
Dec 27, 2021 -

Gerald Kia of North Aurora responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

December 21, 2021

Very pleased with my purchase. Had to order the model Telluride I wanted, Martin kept me updated and informed throughout the entire process. Look for Martin when you go to buy your Kia! More

by miscmail8464
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kainz, Martin Martinez
Dec 27, 2021 -

Gerald Kia of North Aurora responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

December 20, 2021

Damian my salesman, Chuck the sales manager and his assistant Jackie all took very good care of me. More

by mommythyducolax
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie, Damian Nunez, Alex Ortiz, Chuck Settles
Dec 23, 2021 -

Gerald Kia of North Aurora responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

December 17, 2021

Great deals and better customer service. They really help customers get the car they want. More

by mbrownski42
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Mierzycki, James Vanacora, Alex Ortiz
Dec 22, 2021 -

Gerald Kia of North Aurora responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

December 16, 2021

Have been dealing with service dept for over a year on one issue and would never use your service again. More

by thomaswa
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Kainz
Dec 23, 2021 -

Gerald Kia of North Aurora responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

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