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Gerald Kia of North Aurora

North Aurora, IL

Overview
Reviews
4.8
722 Reviews
Call Dealership (630) 907-0770
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201 Hansen Boulevard

North Aurora, IL

60542

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Showing 722 reviews

March 06, 2022

Great service all around, very detailed, very knowledgeable, and the most important, Great sales Reps More

by Kfruit46
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Martinez
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Mar 09, 2022 -

Gerald Kia of North Aurora responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

March 04, 2022

The car buying experience can bring hives to most people but my experience was anything but unpleasant. Adil was friendly thorough and genuine! No pressure throughout the process. More

by Bhm78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adil Fadlelmula
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Mar 08, 2022 -

Gerald Kia of North Aurora responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

February 27, 2022

Nice friendly people , over all good experience. Martin M. knowledgeable and helpful. Would go back . More

by kayt9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Martinez
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Mar 02, 2022 -

Gerald Kia of North Aurora responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

February 26, 2022

Very friendly and helpful. Gina was great to work with and we are very happy with our purchase. More

by Colin
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gina Esposito
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Mar 02, 2022 -

Gerald Kia of North Aurora responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

February 25, 2022

Great customer service, Jim was a great salesperson to work with. Very happy with the Kia Seltos that I purchased. More

by Cathymekjian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Vanacora
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Mar 02, 2022 -

Gerald Kia of North Aurora responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

February 25, 2022

The Dealership was very helpful and very nice. Santos helped me pick out the right car for me and for a good price. More

by Salcalajr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz, Alan Romero, Santos Vazquez
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Mar 02, 2022 -

Gerald Kia of North Aurora responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

February 25, 2022

No games ; listen to what you want to buy; provide guidance; not pushy. Very professional and great follow up . More

by Paul R
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramiro
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Mar 02, 2022 -

Gerald Kia of North Aurora responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

February 24, 2022

I like the service that they give and i would come back. thanks service's department More

by daniels.denise1411
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
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Mar 01, 2022 -

Gerald Kia of North Aurora responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

February 20, 2022

Very happy with service and very happy either Alan he was very helpful and patience More

by Karisma0507
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Molero, Alan Romero
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Feb 24, 2022 -

Gerald Kia of North Aurora responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

February 20, 2022

It was a great experience. Destin Hawkins is the man your looking for. He was great with assistance and provided everything I needed. More

by L.richard1111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Destin Hawkins
Report | Print
Feb 24, 2022 -

Gerald Kia of North Aurora responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

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