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Gerald Kia of North Aurora

North Aurora, IL

4.8
722 Reviews

201 Hansen Boulevard

North Aurora, IL

60542

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Showing 722 reviews

April 30, 2022

Alan Romero was very polite and helpful felt no pressure to purchase a vehicle Good job More

by Wsox1964
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Romero, Kevin Raymond, Jacqueline Pierce, Olivia Abraham
May 04, 2022 -

Gerald Kia of North Aurora responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

April 10, 2022

Gina was fantastic. Great communication. She answered all of our questions. We will be going back to get another car sometime in the future. More

by mja11892
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Esposito
Apr 13, 2022 -

Gerald Kia of North Aurora responded

mja11892, Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Gina's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

April 05, 2022

I was very pleased with my experience at Gerald Kia and with Adil who helped us find the car we needed. Would highly recommend! More

by ruby
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Adil Fadlelmula
Apr 08, 2022 -

Gerald Kia of North Aurora responded

ruby , Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Adil's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

April 04, 2022

Mike was very patient with me and helped to explain all my options. I think I test-drove 5 or 6 cars! He never seemed frustrated with me. This is the second car in a row from KIA dealership. My family has More

by robsocwker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerasimos "MIKE" Dimoula
Apr 07, 2022 -

Gerald Kia of North Aurora responded

Thank you for your loyalty to our dealership and for taking the time to write this review. Mike’s sales excellence is always consistent, and I’m glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

April 01, 2022

Mike and Manager Alex Great Team Thanks Again Good weather and new car thanks ya More

by Liza
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz, Gerasimos "MIKE" Dimoula
Apr 06, 2022 -

Gerald Kia of North Aurora responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

March 27, 2022

The agent was very helpful and answered my questions and was very knowledgeable. She was also seemed down to earth and trusting More

by Craigcooper58
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Esposito
Mar 30, 2022 -

Gerald Kia of North Aurora responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

March 25, 2022

Martin Martinez is awesome he has excellent customer service I will send customers to him More

by Ginga9793
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Martinez
Mar 30, 2022 -

Gerald Kia of North Aurora responded

We cannot thank you enough for your wonderful review of Gerald Kia of North Aurora and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

March 19, 2022

If you are looking for the best dealership in the Midwest come and see Mike at Kia dealership in North Aurora, IL. This is my third Kia I have purchased through this dealership! The customer service is top n More

by nikinorquist
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Molero, Gerasimos "MIKE" Dimoula
Mar 23, 2022 -

Gerald Kia of North Aurora responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

March 12, 2022

This dealer is conveniently located off 88 to assist with buying your new car. Though, with limited inventory, they are determined to find the right fit for you. More

by R3353
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Romero, Chuck Settles
Mar 16, 2022 -

Gerald Kia of North Aurora responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

March 08, 2022

Came in to discuss the purchase of a Telluride. Met with Gina Esposito, who had reached out to me after being referred by a former employee. Gina was amazing! She was extremely helpful, and unlike More

by Matt Kepes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Esposito
Mar 11, 2022 -

Gerald Kia of North Aurora responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

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