Gerald Kia of North Aurora

Everyone at this dealership is always so kind and helpful! Santos sold me my car, and has continued to help me since, with any questions I may have! I really appreciate it, and will never buy a car f helpful! Santos sold me my car, and has continued to help me since, with any questions I may have! I really appreciate it, and will never buy a car from anyone else!! More

Extremely friendly and willing to work with you on wants and needs without compromising anything for the customer! and needs without compromising anything for the customer! More

Alan Romero's professional follow up was superb - it made the difference on our purchase for sure. Dan in finance was great too his approach was perfect. I was dreading dealing with this car purchase but i the difference on our purchase for sure. Dan in finance was great too his approach was perfect. I was dreading dealing with this car purchase but it all went great thanks to these two. More

This is the 2nd car we have purchased from Gerald Kia North Aurora. Both times we had a stellar experience with Adil. He was amazing! Thank you Adil! North Aurora. Both times we had a stellar experience with Adil. He was amazing! Thank you Adil! More

We had a great experience at Kia of North Aurora. It has been our second time buying a car there. We really wanted to go back since we were treated right the first time there. We met with Adil Fadlel It has been our second time buying a car there. We really wanted to go back since we were treated right the first time there. We met with Adil Fadlelmula and from the first moment he gained our trust and appreciation. He went above and beyond with trying to understand our needs and trying hard to find the car that we were looking for. We are more than pleased with the way Adil and the team took care of us! Adil is very professional and kind, a pleasure to do business with! Thank you, Adil! More

It took over a week to replace a hose on my 2008 Sorento. Also requested fix to ESC and ABS lights. That was January 2022. They’re still on. Also requested fix to ESC and ABS lights. That was January 2022. They’re still on. More

The dealership denied in helping any further in my warranty claim. Seems like they’re more worried about the bottom line. Which stems from Kia themselves. I got a denied claim even with more than enou warranty claim. Seems like they’re more worried about the bottom line. Which stems from Kia themselves. I got a denied claim even with more than enough proof of maintenance. And my issues were covered by the warranty. Absolutely sad for the company and I will be moving forward in publicly sharing this experience of the location and company on TikTok with more than over 25 thousand followers. More

Adult Fadlelmula is fantastic. Explained everything to me and made the car buying experience delightful! Highly recommend!!! Five plus stars!! Explained everything to me and made the car buying experience delightful! Highly recommend!!! Five plus stars!! More

Everyone loves getting a new car! ! Even if it’s just new to you. I could not be happier with Gerald in general. I do not think we bought from Gerald Kia, but we did buy it from one of ! Even if it’s just new to you. I could not be happier with Gerald in general. I do not think we bought from Gerald Kia, but we did buy it from one of the many Gerald dealerships at the North Aurora Auto mall. Our salesman,Tyler, was young and energetic. He literally ran wherever he went. He was able to match us up with car that was traded that very same day. The finance guy, I think his name was Rob, worked out the numbers and we thought we had a really good deal happening. When it was all said and done, a last minute finance offer came in and brought our payments down about 50 bucks more. I have bought many cars in my 57 years and this was the most relaxed I have ever felt. A+ I highly recommend More

Great Customer Service as always. Very friendly atmosphere. Very welcoming. Met with Sales Consultant Adil F. who throughly explained my Lease End options as that was the reason for m Very friendly atmosphere. Very welcoming. Met with Sales Consultant Adil F. who throughly explained my Lease End options as that was the reason for my visit. I've been working with this dealership since 2015, and always receive great service. More