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Gerald Kia of North Aurora

North Aurora, IL

4.8
722 Reviews

201 Hansen Boulevard

North Aurora, IL

60542

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Showing 722 reviews

January 31, 2023

Friendly staff, great salesman, & exceeded my expectations. Would definitely recommend this dealership to others. No pushy salesmen! More

by Jim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don't remember the finance persons name, pnly that he lives in Glendale Heights. He was exceptional!, Keevin Pullen
Feb 03, 2023 -

Gerald Kia of North Aurora responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

January 29, 2023

James was an absolute awesome sales person. Thank you for your help and help me choose the correct vehicle I love the way it drives. More

by kendra1270
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Vanacora
Feb 01, 2023 -

Gerald Kia of North Aurora responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

January 16, 2023

Spent about two partial days at the dealership finding out about ordering a carnival. Delt with two sales guys, no need to name them as they're just doing their jobs. My complaint isn't with them but More

by Brian
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Santos Vazquez, Chuck Settles, Gerasimos "MIKE" Dimoula
Jan 19, 2023 -

Gerald Kia of North Aurora responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

January 04, 2023

Awesome people, they know what they’re doing. Satisfied customer! Definitely need to come get your car here. More

by Frida
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin Martinez
Jan 09, 2023 -

Gerald Kia of North Aurora responded

Frida, thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

December 08, 2022

Great experiance working with Adil, nice working with north aurora kia team, friendly and very kind More

by John2535
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adil Fadlelmula, Eric Posejpal
December 08, 2022

Nothing but good things to say! Everyone was kind and welcoming! Not pushy at all we love our new vehicle. More

by Rizzy630
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramiro
December 06, 2022

After texting and several phone calls when I texted a request for an OTD price for a Niro EX Touring and after several solicits to me if I am still interested. "You need to come in to get the best deal" More

by ronjans
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Jackie Ramario
Dec 09, 2022 -

Gerald Kia of North Aurora responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

December 05, 2022

A special Thank You to Adil, our sales specialist, Ed, sales manager, Dan in Finance, Cameron and John Kainz in service, and Jackie, cashier. On a scale of 1-10, YOU all deserve a 20 for EXCELLENCE. Th More

by briggs1948
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron, Service Dept. and Dan Volz, Finance, John Kainz, Ed Mierzycki, Adil Fadlelmula, Jacqueline Pierce
Dec 08, 2022 -

Gerald Kia of North Aurora responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

November 26, 2022

The service was fast and the staff was knowledgeable. I would recommend that other’s come to this dealership and work with Alan. More

by kaeleighedwards44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Romero
Nov 30, 2022 -

Gerald Kia of North Aurora responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

November 21, 2022

U guys sold me a car with a check engine light on and nobody never called back or respond to my email I’m very pissed off More

by reketiastanton77
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chyma
Nov 28, 2022 -

Gerald Kia of North Aurora responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

Nov 28, 2022 -

reketiastanton77 responded

I believe this dealership was aware the vehicle I was sold know about the check engine light the light immediately pop on asap and this vehicle has other issues as well I also believe this dealership rig this car to quickly get it off the lot

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