Gerald Kia of North Aurora

James was an absolute awesome sales person. Thank you for your help and help me choose the correct vehicle I love the way it drives. Thank you for your help and help me choose the correct vehicle I love the way it drives. More

Spent about two partial days at the dealership finding out about ordering a carnival. Delt with two sales guys, no need to name them as they're just doing their jobs. My complaint isn't with them but out about ordering a carnival. Delt with two sales guys, no need to name them as they're just doing their jobs. My complaint isn't with them but rather the current "market adjustment". This dealership is marking vehicles up 4 thousand dollars over MSRP. Not only that but when they show you a price break down the quote they show you is dishonest with how it's typed up. Shows a total after it subtracts an assumed down payment. Upon doing some research their market adjustment is only for this market. Some dealers are offering prices below MSRP and some at MSRP but this dealer and napleton are above despite claiming they don't mark up "much" as the first salesman told me. Just expect any car you purchase to be 3-10 thousand over MSRP after taxes and markup and other fees. Edit: Contacted Chuck as requested. He clarified some things that the other sales guys had touched on. He certainly wasn't lying or being manipulative and because of the honesty I've adjusted my rating because that really is important in a dealer. The other points still remain which is a result of the current market rather than the dealer being dishonest More

Awesome people, they know what they’re doing. Satisfied customer! Definitely need to come get your car here. Satisfied customer! Definitely need to come get your car here. More

After texting and several phone calls when I texted a request for an OTD price for a Niro EX Touring and after several solicits to me if I am still interested. "You need to come in to get the best deal" request for an OTD price for a Niro EX Touring and after several solicits to me if I am still interested. "You need to come in to get the best deal" Really ?? So I can stay for hours and play games??? No Thanks. Lousy dealer practices. I'll never go back in the future...ever. Most car dealers are total idiots and think all of us are idiots. I did buy one elsewhere. More

A special Thank You to Adil, our sales specialist, Ed, sales manager, Dan in Finance, Cameron and John Kainz in service, and Jackie, cashier. On a scale of 1-10, YOU all deserve a 20 for EXCELLENCE. Th sales manager, Dan in Finance, Cameron and John Kainz in service, and Jackie, cashier. On a scale of 1-10, YOU all deserve a 20 for EXCELLENCE. The Gerald Kia North Aurora dealership, goes far above just the normal day to day business routine. The Gerald Kia Family could give lessons to other car dealerships on professionalism, courtesy and respect, with a friendly smile always. Thank you again for making my new car experience such a great one. Robert Briggs More

The service was fast and the staff was knowledgeable. I would recommend that other’s come to this dealership and work with Alan. I would recommend that other’s come to this dealership and work with Alan. More

U guys sold me a car with a check engine light on and nobody never called back or respond to my email I’m very pissed off nobody never called back or respond to my email I’m very pissed off More

Everyone at this dealership is always so kind and helpful! Santos sold me my car, and has continued to help me since, with any questions I may have! I really appreciate it, and will never buy a car f helpful! Santos sold me my car, and has continued to help me since, with any questions I may have! I really appreciate it, and will never buy a car from anyone else!! More