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Gerald Kia of North Aurora
North Aurora, IL
734 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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April 01, 2025
My son and I got lied to about insurance payment. All they wanted was to sell him his first car and set him up to failure cuz we told them what our budget was for insurance we clearly told them anyth All they wanted was to sell him his first car and set him up to failure cuz we told them what our budget was for insurance we clearly told them anything higher then we couldn't purchase vehicle so they lied to use just to sell. That is cruel. More
by marimendez90
Employees Worked With
Akos Hefner, Chuck Settles
March 24, 2025
We had a lifetime warranty that we felt wasn't being honored. In the end one of the owners stepped in, with the help of GM Chuck Settles and made sure that our issues were resolved. We greatly apprecia honored. In the end one of the owners stepped in, with the help of GM Chuck Settles and made sure that our issues were resolved. We greatly appreciate all their help and would definitely purchase another vehicle from any of the Gerald dealerships. It's good to know that they really do take care of their customers! More
by gamerbella1
Employees Worked With
Deen Cain, Chuck Settles
March 08, 2025
Finance person deceived us when signing loan agreement and now we’re paying for repairs on our own. Don’t believe anything they say because all they care about is selling a vehicle. Wife spoke to GM and i and now we’re paying for repairs on our own. Don’t believe anything they say because all they care about is selling a vehicle. Wife spoke to GM and is not a man of his word. Must be a taught culture there. More
by Brian Miller
Employees Worked With
Dan Koste
March 05, 2025
This is our third vehicle from Gerald Kia of North Aurora, and each experience has been better than the last. We’ve worked with Martin Martinez twice now, and he’s come through both times with everyt Aurora, and each experience has been better than the last. We’ve worked with Martin Martinez twice now, and he’s come through both times with everything we were looking for. Great dealership, great selection of vehicles, and a great staff. More
by szubox31
Employees Worked With
Martin Martinez
March 05, 2025
My experience at this dealership was awesome. People say walking into a car dealership can be scary, but I felt very welcome and comfortable here immediately after I started working with Adil. I People say walking into a car dealership can be scary, but I felt very welcome and comfortable here immediately after I started working with Adil. I have already started recommending this dealership to my friends and coworkers. More
by stazzonetaylor
Employees Worked With
Adil Fadlelmula
February 06, 2025
The sales representative was thorough, professional, knowledgeable, personable, and friendly. The over all dealer experience was without pressure and most enjoyable! knowledgeable, personable, and friendly. The over all dealer experience was without pressure and most enjoyable! More
by rhebling
Employees Worked With
Adil Fadlelmula
