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Gerald Kia of North Aurora

North Aurora, IL

4.7
737 Reviews

201 Hansen Boulevard

North Aurora, IL

60542

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Showing 737 reviews

April 24, 2025

I have been a part of purchasing a few vehicles here and have been very happy with all of them. More

by m.grandt@sbcglobal.net
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adil Fadlelmula
Apr 24, 2025 -

Gerald Kia of North Aurora responded

Thank you for your wonderful review! We are thrilled to hear that you've had a positive experience with us at Gerald Kia of North Aurora while purchasing multiple vehicles. Your satisfaction is our top priority, and we appreciate your loyalty. We look forward to assisting you again in the future! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

April 17, 2025

Fantastic salesman. Made sure we got the deal we were looking for. Very happy with our purchase. More

by Mikey.preston
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Vanacora
Apr 18, 2025 -

Gerald Kia of North Aurora responded

Thank you for your wonderful review, Mikey! We’re thrilled to hear that you had a fantastic experience with our salesman and that you found the deal you were looking for. Your satisfaction with your purchase means a lot to us at Gerald Kia of North Aurora. We hope to see you again soon! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

April 13, 2025

Excellent service and assistance from everyone that is involved. It was the best car buying experience I’ve had. More

by Jpreto22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Mierzycki, Martin Martinez
Apr 15, 2025 -

Gerald Kia of North Aurora responded

Thank you for your kind words! We’re thrilled to hear that you had the best car buying experience at Gerald Kia of North Aurora. Our team always strives to provide excellent service and assistance to our customers. We appreciate your feedback and look forward to seeing you again! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

April 09, 2025

The staff at the dealership was very helpful in helping me find the perfect car. My salesmen Martin was also very knowledgeable and helped me understand all the functions of my new car. I would recommend t More

by grif00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin Martinez
Apr 09, 2025 -

Gerald Kia of North Aurora responded

Thank you so much for your wonderful review! We're thrilled to hear that Martin was able to assist you in finding your perfect car and that you appreciated the knowledge he shared with you. At Gerald Kia of North Aurora, we strive to ensure a great experience for our customers, and your recommendation means a lot to us. We hope to see you again soon! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

April 01, 2025

My son and I got lied to about insurance payment. All they wanted was to sell him his first car and set him up to failure cuz we told them what our budget was for insurance we clearly told them anyth More

by marimendez90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Akos Hefner, Chuck Settles
March 24, 2025

We had a lifetime warranty that we felt wasn't being honored. In the end one of the owners stepped in, with the help of GM Chuck Settles and made sure that our issues were resolved. We greatly apprecia More

by gamerbella1
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deen Cain, Chuck Settles
Mar 24, 2025 -

Gerald Kia of North Aurora responded

Thank you for sharing your experience with us! We’re thrilled to hear that our team, including GM Chuck Settles, was able to resolve your issues regarding the lifetime warranty. At Gerald Kia of North Aurora, we strive to take care of our customers, and we truly appreciate your kind words. We look forward to assisting you again when you're ready for your next vehicle! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

March 08, 2025

Great customer service and pleased with the experience. I would recommend to another friend. I have purchased multiple vehicles here. More

by odonneca
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Vanacora, Gina Esposito
Mar 08, 2025 -

Gerald Kia of North Aurora responded

Thank you for your kind words! We truly appreciate your continued support and are thrilled to hear that you had a great experience with us at Gerald Kia of North Aurora. Your recommendation means a lot, and we look forward to assisting you with your future vehicle purchases. See you next time! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

March 08, 2025

Finance person deceived us when signing loan agreement and now we’re paying for repairs on our own. Don’t believe anything they say because all they care about is selling a vehicle. Wife spoke to GM and i More

by Brian Miller
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dan Koste
Mar 12, 2025 -

Gerald Kia of North Aurora responded

Brian, I would like to speak with you directly in order to better understand the circumstances you’ve described and discuss your warranty in greater detail, as a warranty requires proof of manufacturer recommended services being completed. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

March 05, 2025

This is our third vehicle from Gerald Kia of North Aurora, and each experience has been better than the last. We’ve worked with Martin Martinez twice now, and he’s come through both times with everyt More

by szubox31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin Martinez
Mar 05, 2025 -

Gerald Kia of North Aurora responded

Thank you for your wonderful review! We're thrilled to hear that your experiences at Gerald Kia of North Aurora keep getting better, and we're so glad that Martin has been able to assist you in finding exactly what you need. We appreciate your continued trust in us for your vehicle purchases. We look forward to seeing you again soon for your next visit! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

March 05, 2025

My experience at this dealership was awesome. People say walking into a car dealership can be scary, but I felt very welcome and comfortable here immediately after I started working with Adil. I More

by stazzonetaylor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adil Fadlelmula
Mar 05, 2025 -

Gerald Kia of North Aurora responded

Thank you so much for your wonderful review! We're thrilled to hear that your experience at Gerald Kia of North Aurora was awesome and that Adil made you feel welcome and comfortable. Your recommendations mean the world to us, and we appreciate you spreading the word. We look forward to seeing you again soon! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

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