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Gerald Kia of North Aurora

North Aurora, IL

4.8
747 Reviews

201 Hansen Boulevard

North Aurora, IL

60542

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Showing 747 reviews

September 30, 2025

Worked with Tom and the team on getting my engine replaced - I can't recommend him enough! I know the team at the service center, and definitely Tom will always work with me and treat me with respect More

by mmorgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Franzen, John Kainz, Gina Esposito
Oct 01, 2025 -

Gerald Kia of North Aurora responded

Thank you so much for your wonderful review! I truly appreciate your kind words about Tom and our service team at Gerald Kia of North Aurora. It's great to hear that you felt respected and well taken care of during your engine replacement. We look forward to assisting you again in the future! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

September 27, 2025

Very helpful shopping experience. Our sales rep was extremely nice, experienced and knowledgeable. Would recommend Gerald Kia More

by sound1962
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Vanacora
Sep 27, 2025 -

Gerald Kia of North Aurora responded

Thank you for your wonderful review! I'm delighted to hear that you had a helpful shopping experience and that our sales representative was able to assist you with their knowledge and expertise. Your recommendation means a lot to us at Gerald Kia of North Aurora. We look forward to serving you again in the future! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

September 20, 2025

We were very pleased by Adil's knowledge of the vehicle we were considering. He obviously had spent the time studying its features, and explained them well. The dealership offered us a good price and we dr More

by Kerry Berland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adil Fadlelmula
Sep 21, 2025 -

Gerald Kia of North Aurora responded

Thank you for your wonderful review, Kerry! I'm so glad to hear that Adil provided you with knowledgeable assistance and that you were pleased with the price. It's great to know you drove home in your Kia EV6 the same night! We appreciate your feedback and look forward to seeing you again at Gerald Kia of North Aurora. Enjoy your new vehicle! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

August 27, 2025

Adil was very nice and very professional. He got us in and out of dealership with no problems. He was nice and calm. I’ll recommend him as your representative to anyone. More

by Aniya Adams
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adil Fadlelmula
Aug 27, 2025 -

Gerald Kia of North Aurora responded

Thank you, Aniya! I am thrilled to hear that Adil provided you with such a positive experience at Gerald Kia of North Aurora. Your recommendation means a lot to us. We look forward to serving you again in the future! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

July 27, 2025

I had a wonderful experience at Gerald Kia. Gina is so helpful, she explains everything , how long it should take and what my cost should be. I felt very comfortable here. More

by Sharonmurphy918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Esposito
Jul 28, 2025 -

Gerald Kia of North Aurora responded

Thank you for your wonderful review, Sharon! We're thrilled to hear that you had such a positive experience at Gerald Kia of North Aurora with Gina. It's great to know that she provided helpful explanations and made you feel comfortable throughout the process. We appreciate your feedback and look forward to welcoming you back on your next visit! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

July 07, 2025

I had an exceptional experience at Gerald Kia of North Aurora. My sales consultant, Adil Fadlelmula, was incredibly professional and knowledgeable. He truly went above and beyond—even staying after hours More

by Sami Elarifi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adil Fadlelmula
Jul 07, 2025 -

Gerald Kia of North Aurora responded

Thank you so much for your wonderful review, Sami! We're thrilled to hear that you had an exceptional experience at Gerald Kia of North Aurora. Adil truly exemplifies professionalism and care, and we're glad he was able to assist you in such a meaningful way. We appreciate your recommendation and look forward to welcoming you back for your future automotive needs! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

May 29, 2025

Found an amazing car at Gerald Kia of North Aurora. Got an amazing deal with the help from Tyler and Tim the GSM of the store. Go get your car there now! More

by marilu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Eubanks, Timothy Slattery, Gina Esposito
May 30, 2025 -

Gerald Kia of North Aurora responded

Thank you for your fantastic review, Marilu! We're thrilled to hear that you found an amazing car at Gerald Kia of North Aurora and that Tyler and Tim were able to assist you with a great deal. We appreciate your recommendation and hope to see you again in the future! Enjoy your new vehicle! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

May 28, 2025

The staff in the service department at Gerald Kia is great. Everyone is so polite and efficient. The waiting room is very comfortable. Our vehicles are kept in top shape by the technicians. I highly rec More

by joepopo1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kainz, Gina Esposito
May 28, 2025 -

Gerald Kia of North Aurora responded

Thank you for your wonderful review! We are thrilled to hear that you had a great experience with our service department at Gerald Kia of North Aurora. We take pride in providing polite and efficient service, and it's fantastic to know that you found our waiting room comfortable. Your recommendation means a lot to us! We look forward to seeing you again soon! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

May 06, 2025

Our experience with Gerald Kia in North Aurora was truly exceptional. We knew what we wanted, we had determined what we were willing to invest and Martine and Tim made it a very professional and no pressure More

by schmidtfam2
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim Slatery. Sales Manager, Martin Martinez
May 06, 2025 -

Gerald Kia of North Aurora responded

Thank you so much for your kind words! We’re thrilled to hear that your experience with Gerald Kia of North Aurora was exceptional and that Martine and Tim provided you with a professional and pressure-free environment. We appreciate your trust in us and look forward to assisting you again in the future! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

April 27, 2025

Dealership had the car we were looking for. -Adil was great!He explained everything and answered all our questions. More

by rgem1023
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adil Fadlelmula
Apr 28, 2025 -

Gerald Kia of North Aurora responded

Thank you for your wonderful review! We're thrilled to hear that you found the car you were looking for and that Adil was able to assist you effectively. At Gerald Kia of North Aurora, we strive to provide excellent customer service, and we're glad to see that reflected in your experience. We hope to see you again soon! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

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