Back

Gerald Jones Ford

Augusta, GA

4.6
778 Reviews

3480 Wrightsboro Rd

Augusta, GA

30909

Directions

By Type

778 Reviews of Gerald Jones Ford

October 26, 2013

Bobby was very helpful answering my questions looking for a replacement for my old Toyota. He was friendly, knowledgeable, and wasn't to pushy while I browsed. After visiting a few other dealers I am serious More

by ra1ders4l1fe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Mixon
Oct 28, 2013 -

Gerald Jones Ford responded

Thanks for letting us know about your recent experience with Bobby Jones Ford Lincoln! We're glad Bobby could help you learn about our selection of vehicles in a friendly and efficient manner. We look forward to seeing you soon!

October 25, 2013

Before I even considered looking at Bobby Jones Ford Lincoln, I was at an emotional high. My 1988 Dodge Shadow's engine blew as I was on my way to Atlanta. I was mad, depressed, and desperate all at the More

by agoolsby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Taylor
Oct 28, 2013 -

Gerald Jones Ford responded

First things first, we're glad you're okay after your engine blew on your way to Atlanta. Secondly, we appreciate you telling us about your experience with Martin and Bobby Jones Ford Lincoln. We know how stressful car buying can be, and you were already having a stressful experience with the loss of your Dodge Shadow. But we're happy to hear that Martin could help calm you down and be a great friend in that hectic time. Even though you didn't end up purchasing a car from us, we honestly thank you for the recommendation and your willingness to come back in the future. It means a lot to us to have potential customers like you! We wish you luck in your car buying experience and thanks again for the feedback!

October 25, 2013

Good morning: I am grateful to have had the pleasure Good morning: I am grateful to have had the pleasure of visiting Bobby Jones Ford and to be introduced to a sales person, Martin Taylor. Martin w More

by shonard20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Taylor
Oct 25, 2013 -

Gerald Jones Ford responded

Thank you for sharing your recent experience with Martin and Bobby Jones Ford Lincoln! We are happy to hear that Martin was able to provide you with an excellent experience even though your trade-in did not work out. We appreciate your kind words and recommendation and look forward to having Martin assist you when you are ready to purchase your new Ford Explorer!

October 24, 2013

The kind and speedy service I receive From Mrs. Shannon Saxon is the reason I have all my vehicle service at Bobby Jones Ford, She goes above and beyond to make sure you are inform about any repair that ne More

by Sinclairrs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Saxon
Oct 25, 2013 -

Gerald Jones Ford responded

Thank you for letting us know about your service experiences at Bobby Jones Ford Lincoln! We are happy to hear that Shannon continually exceeds your expectations and provides you with first class service visits every time you visit her. We appreciate your continued business and recommendation and look forward to continuing to serve you in the future.

October 24, 2013

Martin worked very heard to get me in the car that i wouldn't he even had the help of Lou Smalls which aloud me to make the car the way that I wonted I had never done that before. So my experience was g More

by elflover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Smalls
Oct 25, 2013 -

Gerald Jones Ford responded

Thank you for sharing your recent experience at Bobby Jones Ford Lincoln! We are glad to hear that Lou was able to provide you with an excellent car buying experience while finding the perfect vehicle for you. We appreciate your recommendation of Lou and Bobby Jones Ford Lincoln and please let us know if there is anything we can assist you with in the future.

October 24, 2013

Terry Benstead made buying a new car a pleasant one. He found me the best deal for the car I was looking for. Took care of getting a trade appraisal on my old car and we made a deal within 45 minutes. Did More

by thehick0928
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Benstead
Oct 25, 2013 -

Gerald Jones Ford responded

Thank you for letting us know about your recent experience at Bobby Jones Ford Lincoln! We are happy to hear that Terry was able to provide you with an excellent experience while finding the perfect vehicle for you in a professional and timely manner. We appreciate your kind words and recommendation of Terry and look forward to serving you in the future.

October 23, 2013

Good Day, Martin Taylor, II was my Sales Consultant. I Good Day, Martin Taylor, II was my Sales Consultant. I found Mr. Taylor to be very honest and informative concerning my visit to Bobby Jones. I was More

by EugeniaMcAllister
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sharon Linch , Martin Taylor
Oct 25, 2013 -

Gerald Jones Ford responded

Eugenia, thank you letting us know about your recent experience at Bobby Jones Ford Lincoln! We are very happy to hear that Martin was able to provide you with a first class car buying experience while answering all your questions and needs. We are glad Martin was able to find the perfect vehicle for you while also highlighting the history of our dealership and the local area. We will be sure Martin is showed your review and greatly appreciate your recommendation of him and Bobby Jones. Enjoy your new vehicle and we look forward to assisting you when it is time for you first oil change.

October 23, 2013

Mr. Taylor is one of the best sales associate I have ever met. I recommend his service to anyone who is looking to purchase a vehicle. More

by Cederick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Taylor, Martin Taylor
Oct 25, 2013 -

Gerald Jones Ford responded

Cederick, thank you for sharing your positive experience with Martin and Bobby Jones Ford Lincoln! We appreciate your kind words and recommendation and look forward to assisting you in the future.

October 23, 2013

I always enjoy seeing everyone at Bobby Jones Ford. They have a very friendly staff, much better than what I am used too. The military brought me to Augusta and I am glad to have Carlos and the others to se More

by tybell357
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 23, 2013 -

Gerald Jones Ford responded

Thank you for sharing your excellent service experiences at Bobby Jones Ford! We are glad to hear that Carlos and the entire Bobby Jones service staff is able to continually provide you with excellent experiences every time you visit us. We appreciate your military service and recommendation and look forward to continuing to serve you in the future.

October 21, 2013

I had the pleasure of working with John as a salesperson. John is the only person at Bobby Jones Ford that I can personally recommend. He truly cares about each and every customer he comes in contact with. J More

by njkramer05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Bowers
Oct 22, 2013 -

Gerald Jones Ford responded

Thank you for sharing your recent experience with John and Bobby Jones Ford Lincoln! We are very happy to hear that John was able to fulfill all your needs while helping find the vehicle that was perfect for you. We appreciate your recommendation of John and please let us know if there is anything we can assist you with in the future.

...
67
...