
Gerald Jones Ford
Augusta, GA
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779 Reviews of Gerald Jones Ford
It's all good Bobby is a good sales person he sold me the car i wanted and that was all good. Keep up the good work Bro. See u when i see u. Bobby is a good sales person he sold me the car i wanted and that was all good. Keep up the good work Bro. See u when i see u. More
Initially unhappy but very please The buying process was not hard; they played hard nose on coming off the price of the vehicles. I bought two used vehicles from them on the same day. The buying process was not hard; they played hard nose on coming off the price of the vehicles. I bought two used vehicles from them on the same day. 2013 GMC and a 2010 Jeep SRT8. My Jeep decided to run hot today and I call the salesman that sold it to me. Told him about the issue of the Jeep running hot. He said to let him see what he can do. 20 mins later he calls back and tells me that they do not have a loaner car to provide me with to get to work. I told him that I expected a loaner since the Jeep was still under there warranty. When he calls me back he told me that his manager said that they did not have a car for me to use to go back and forth to work. At this time I told him to tell his manager that if they sent a tow truck to get the jeep and did not provide me with a way to work that they would need to keep the Jeep. He called me back and told me I would be getting a comparable vehicle to my loaded 2010 Jeep SRT8 $33K…. 2007ford fusion that was a recent trade $10k . When the car showed up, it was dirty inside and out, still had smoke residue on the windows, there were foot prints on the windows and the door behind the driver would not open. This is not the way a customer with my clout should be treated. Thinking about taking both cars back over this! They explained the mix up and gave me a 2014 navigatior while my jeep is being repaired. All is well More
It was easy John Bowers was easy to work with; pleasant, not pushy, VERY knowledgeable and helpful. There wasn't a GANG of salespeople and associates to go throug John Bowers was easy to work with; pleasant, not pushy, VERY knowledgeable and helpful. There wasn't a GANG of salespeople and associates to go through. John took charge and guided me through every step. Overall a good experience and a great car!!! Escape Titanium. More
Thank you Bobby Mixon Bobby not only met our families request/needs, he exceeded them. He recommended two additional warranties (bumper to bumper "WRAP" and maintenance fre Bobby not only met our families request/needs, he exceeded them. He recommended two additional warranties (bumper to bumper "WRAP" and maintenance free), which now give us a beautiful vehicle that is hassle and stress free for 8 years/100,000 miles. He was respectful to my wife and attentive to our kids, definitely tell he is a family man. Thanks for everything... More
best experience All I wanted to do was just get a brochure but instead met a nice young man named Antonio. I really haven't bought a car in over 25 years. So he expla All I wanted to do was just get a brochure but instead met a nice young man named Antonio. I really haven't bought a car in over 25 years. So he explain the difference between models and made it easy for me. More
Great Experience! As a repeat customer Bobby Jones Ford Lincoln and of Bobby Mixon, we had a great experience looking for my new car. He was very professional and helpf As a repeat customer Bobby Jones Ford Lincoln and of Bobby Mixon, we had a great experience looking for my new car. He was very professional and helpful when we were looking at trading in my car. We never felt pressured, or swayed in any way, yet the process of purchasing the car was extremely quick and proficient. They even personalized my temp. license plate which I still love! Thank you Bobby for a great car buying experience! - Molly Buckner & family. More
Best Salesman EVER!! Where do I begin, Bobby Mixon is a great person who truly cares for the people who are looking to buy a car. He is very mellow and polite; not like t Where do I begin, Bobby Mixon is a great person who truly cares for the people who are looking to buy a car. He is very mellow and polite; not like the usual pushy car salesmen you typically get. We went in for our 2011 MKS to be serviced that morning, and ended up leaving with a brand new 2014 MKT, with an excellent APR. What I really liked best, was that he was sure that he would get a good deal for us, which he did. He even did the "heads, shoulders, knees, and toes" nursery rhyme with my kid; I mean seriously, how many people can say that their car salesmen did that. Buying a car here from Bobby Jones Ford Lincoln was by far the most painless experience we have ever encountered with car dealerships. I would most definitely recommend this dealership, and tell them to ask for Bobby Mixon! We are proud to call ourselves Lincoln owners! More
Proficient sales person Our salesman was Bobby Mixon and we were very pleased with him. He was very polite, knowledgeable and not pushy at all. We would surely recommend him Our salesman was Bobby Mixon and we were very pleased with him. He was very polite, knowledgeable and not pushy at all. We would surely recommend him to friends looking for a vehicle. More
Trade in for new Lou Smalls was great and quick to get us what we wanted. Smoothest transaction we've had there yet. We have been buying from Bobby Jones for several y Lou Smalls was great and quick to get us what we wanted. Smoothest transaction we've had there yet. We have been buying from Bobby Jones for several years and this makes our 3rd vehicle. Very happy with them, it will be a shame when we PCS and not be near them to use them for future purchases. More
Good and Professional Experience. My dealings with Bobby Jones Ford and Salesman Michael Carver was very professional and a good overall experience! I was not hassled by the salesman a My dealings with Bobby Jones Ford and Salesman Michael Carver was very professional and a good overall experience! I was not hassled by the salesman and feel as though the price was fair. More