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Gerald Jones Ford
Augusta, GA
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777 Reviews of Gerald Jones Ford
Oil Change - New vehicle I took my 2013 Explorer in for an oil change and had time to walk the lot and look at the 2015 or 2016 Explorers. Initially I only saw two Explorers o I took my 2013 Explorer in for an oil change and had time to walk the lot and look at the 2015 or 2016 Explorers. Initially I only saw two Explorers on the lot but Martin Taylor directed me to the area of the lot where the 2015 and 2016 Explorers were located. I explained to Martin that I had no intentions on buying a vehicle, but he was still took the time to get the keys, walk the lot in the 95 plus degree weather (me in T-shirt and shorts/ Martin in shirt, tie and slacks) and explain the various features on the Base, Sport and XLT Explorers. His professionalism, knowledge of the vehicles, and calm demeanor in the Georgia heat convinced me that if he will endure this heat just to show me the features of the vehicles, I know he will do all he can to get me the best deal on a vehicle. Martin did get me the best deal possible, in the payment range that is comfortable for me.... It was truly a pleasure doing business with Martin, a wise choice by the Bobby Jones staff to bring Martin to the team!!!. More
Was just looking I was just in the process of just looking. Not really sure what I was looking for. But Antonio made the process easy. He took his time and showed me t I was just in the process of just looking. Not really sure what I was looking for. But Antonio made the process easy. He took his time and showed me the various cars on his lot. It was truly and no pressure situation. More
great car-buying experience i worked with Michael Carter. He is very knowledgeable about this dealerships cars. He listened to what I was looking for and then took me to the vehi i worked with Michael Carter. He is very knowledgeable about this dealerships cars. He listened to what I was looking for and then took me to the vehicles that meet those needs. This was probably the most relaxed buying experience I've ever had. Michael was off on the day I picked up my Lincoln MKX and John Bowers handled the paperwork. He was also very nice to work with and efficient in explaining the bells and whistles on the car. Michael even let me do the negotiating by phone. I'm also very impressed by their pre-owned certified program. That's what I bought and am very happy one week out. I would definitely recommend this dealership. We are new to the area and I visited several dealers. This was BY FAR the best. More
My outstanding Experience Shannon is a Outstanding service person when come in for service ,she is so helpful sometime i call her with a question. Shannon is very professional Shannon is a Outstanding service person when come in for service ,she is so helpful sometime i call her with a question. Shannon is very professional and loves her job ,also she seen to love working with the people who comes in for service, I ONLY SEE Shannon went i come in. Thank you all for Shannon and Mr Lou Small. God Bless. More
This is what purchasing a car should be like. On Aug 8, 2015 I had the privilege of purchasing a vehicle from Bobby Jones Ford Lincoln. My sales representative was Mr. Bobby Mixon. Bobby was very On Aug 8, 2015 I had the privilege of purchasing a vehicle from Bobby Jones Ford Lincoln. My sales representative was Mr. Bobby Mixon. Bobby was very helpful in my decision making on which vehicle I would purchase. He was very attentive to my needs and desires for the vehicle that I planned and ultimately purchase. Bobby answer my questions in a way that put me at ease, and gave me a clear understanding that he wasn't just trying to sell me a car today, but was laying the foundation for a relationship in the future if I was in the business to purchase a vehicle. Without a doubt I would recommend Bobby Jones Ford Lincoln dealership to my friends and family. I would also tell them to ask for Bobby Mixon so they can receive that same quality service that I am raving about. This has been my best car buying experience so far in my over 30 yrs of purchasing vehicles. Nathaniel Hatchett 706-421-2837 More
Great Experience Eric was very easy to deal with, he made the experience quick and professional. i would defiantly recommend this dealership to anybody that is lookin Eric was very easy to deal with, he made the experience quick and professional. i would defiantly recommend this dealership to anybody that is looking for a vehicle. More
"SMOOTH DEAL" John Bell was pleasant to deal with in showing me the different vehicles that I wanted to look at and explaining the difference in them. I actually go John Bell was pleasant to deal with in showing me the different vehicles that I wanted to look at and explaining the difference in them. I actually got a better trade in value than I expected form Jared Gay. In the finance department, Erik Hensley really knows the ins and outs of the warranties and extended warranties and how to best save on interest rates and payments and other specials that they were offering. Once again a pleasant experience with all three gentlemen. More
Best services ever Our salesman was Jay Williams. He was the best salesman we have ever had in our lives. He made us happy to spend money to purchase a car. We would def Our salesman was Jay Williams. He was the best salesman we have ever had in our lives. He made us happy to spend money to purchase a car. We would definitely do business with him and this dealership again. More
Best experience! For a first time car buyer Martin Taylor made me comfortable and made the process fun while conducting a serious deal. That also help make the process For a first time car buyer Martin Taylor made me comfortable and made the process fun while conducting a serious deal. That also help make the process seamless. I would recommend him to anyone wanting to purchase a car. Thanks Martin! You helped me pick the perfect car foy family! More
GREAT SERVICE LOU SMALL REALLY WORKED WITH US. CAME IN AT 830 AM HE WORKED WITH US UNTIL 2 PM UNTIL WE GOT THE DEAL WE WANTED AT THE PRICE WE NEEDED LOU SMALL REALLY WORKED WITH US. CAME IN AT 830 AM HE WORKED WITH US UNTIL 2 PM UNTIL WE GOT THE DEAL WE WANTED AT THE PRICE WE NEEDED More