Gerald Jones Ford

Brought my Bronco for service (maintenance) and the service was fast and friendly, Marcus brought the vehicle right in and went over what they were going to service and showed me to the waiting room. T service was fast and friendly, Marcus brought the vehicle right in and went over what they were going to service and showed me to the waiting room. The service took about an hour and I was out. The only thing I wish they would do is vacuum vehicle out during the service! More

Customer rep is always on top of everything, gets me in and out fast, and always has a smile on her face. and out fast, and always has a smile on her face. More

The sales lady was very professional and patient with us we could not make up our mind we looked at a lot of cars. And she worked with us . And the manager was great he worked hard to get us in the car we we could not make up our mind we looked at a lot of cars. And she worked with us . And the manager was great he worked hard to get us in the car we picked . More

We were received courteously and our vehicle was diagnosed and quickly repaired. They had the parts in stock - that is exceptional! diagnosed and quickly repaired. They had the parts in stock - that is exceptional! More

My most recent service was great! I really felt taken care of with my vehicle. I really felt taken care of with my vehicle. More

Great customer service and all around experience. The service rep took complete ownership of my visit to make sure that everything we needed done was completed efficiently and excellently. The service rep took complete ownership of my visit to make sure that everything we needed done was completed efficiently and excellently. More

Freddie was a sweetheart and provided such an amazing experience. He was polite and knowledgeable, and answered all my questions without hesitation. There was ZERO wait time. I arrived and was promptly t experience. He was polite and knowledgeable, and answered all my questions without hesitation. There was ZERO wait time. I arrived and was promptly taken care of. He told me my car would be ready in 1.5 hrs, and it was. More

I came in for my 15k service for my Timberland. Marcus was really good he explained everything that was going to be done during this service and after. Honestly I was surprised how fast it took I m Marcus was really good he explained everything that was going to be done during this service and after. Honestly I was surprised how fast it took I mean it was like an hour but that’s expected with what kind of service am getting. More

Fantastic customer service. Tom Ford the Lincoln concierge is the best. He know his job and has a great personality. He is the reason I go to this dealership for my service Tom Ford the Lincoln concierge is the best. He know his job and has a great personality. He is the reason I go to this dealership for my service More

Ashleigh was great; pleasant, quick to respond and didnt try any BS that many people would think to be typical of car salesperson. Nor did I get much/any BS from the sales manager. try any BS that many people would think to be typical of car salesperson. Nor did I get much/any BS from the sales manager. More