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Gerald Jones Ford

Augusta, GA

4.2
779 Reviews

3480 Wrightsboro Rd

Augusta, GA

30909

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779 Reviews of Gerald Jones Ford

October 12, 2022

Very friendly sales and administration. Josh Donath was outstanding and most helpful in purchasing the new car. More

by ronthemost
Recommend Dealer
Yes
Employees Worked With
Josh Donath
Oct 17, 2022 -

Gerald Jones Ford responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Josh's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Virginia Atkins Digital Marketing Manager 706.650.3378

October 11, 2022

I can't say enough about my visits to have my Ford trucks service at Gerald Jones location. Shannon, Pete, and the whole team there are great people and they do a darn outstanding job each time I have my tru More

by Bayetwo
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Darling-5 Stars Plus the whole team., Shannon Saxon
Oct 14, 2022 -

Gerald Jones Ford responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Virginia Atkins Digital Marketing Manager 706.650.3378

September 30, 2022

Friendly and knowledgeable customer service advisor (Marcus), frequent updates, fast service and detailed overview of everything. More

by jalinpeaches73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Brighthop
Oct 01, 2022 -

jalinpeaches73 responded

Best customer service adviser (Marcus), fast service and great job on my vehicle.

Oct 01, 2022 -

jalinpeaches73 responded

Best customer service adviser (Marcus), fast service and great job on my vehicle.

Oct 05, 2022 -

Gerald Jones Ford responded

Thank you for your wonderful feedback! Feel free to let me know if you have any concerns about your vehicle. Sincerely, Virginia Atkins Digital Marketing Manager 706.650.3378

September 15, 2022

It was pretty quick, relatively speaking. I was able to get updates whenever I asked, too. More

by swylie2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Saxon
Sep 20, 2022 -

Gerald Jones Ford responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Virginia Atkins Digital Marketing Manager 706.650.3378

August 05, 2022

Friendly staff and no pressure sales experience. Delivered everything they promised including a pristine clean car. More

by MccNeo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard Pinckney, Derrick Lee
Aug 10, 2022 -

Gerald Jones Ford responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Virginia Atkins Digital Marketing Manager 706.650.3378

August 02, 2022

Service always done quickly and completely. Good communication with staff during visit. The car was clean when we left. More

by birdwoman208
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus
Aug 05, 2022 -

Gerald Jones Ford responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Virginia Atkins Digital Marketing Manager 706.650.3378

July 10, 2022

The Lincoln concierge service is excellent. The drop off and pick up service can’t be beat. The concierge always responds immediately and keeps me informed. I enjoy the personal attention. More

by Sweett0829
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Ford, Shannon Saxon
Jul 13, 2022 -

Gerald Jones Ford responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Virginia Atkins Digital Marketing Manager 706.650.3378

June 24, 2022

When I’m in for a service visit, it always goes smoothly without any problems. More

by Katwilliam01
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Saxon
Jun 29, 2022 -

Gerald Jones Ford responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Virginia Atkins Digital Marketing Manager 706.650.3378

June 22, 2022

Mr. Marcus in Service Dept Thank You for your Hospitality and Excellent customer service. May God Bless You and your family the more INDEED in LORD JESUS CHRIST MIGHTY NAME More

by vtbales
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus
Jun 27, 2022 -

Gerald Jones Ford responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Virginia Atkins Digital Marketing Manager 706.650.3378

June 22, 2022

Courteous staff friendly atmosphere. Attentive to your needs and knowledgeable of what to do to fix your vehicle. More

by francispearlean@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
T. Benson, Shannon Saxon
Jun 27, 2022 -

Gerald Jones Ford responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Virginia Atkins Digital Marketing Manager 706.650.3378

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