Gerald Jones Ford

Very nice staff in service. They always discuss and suggested repairs needed with me, Nice clean waiting area. They are very nice. I did not have Shannon this time but she is wonderful. I do not know suggested repairs needed with me, Nice clean waiting area. They are very nice. I did not have Shannon this time but she is wonderful. I do not know the man that waited on me. I think thius was my first time with him . He was very nice. More

Just got our second Lincoln from Gerald Jones great experience both times the second one my wife worked the deal before I even got there they didn’t try to railroad her which is even better experience both times the second one my wife worked the deal before I even got there they didn’t try to railroad her which is even better More

Just purchased my 5th new truck from them since 2000. Some of the employees have been there since I first started doing business with them in 2000. That says a lot for the work environment and work eth Some of the employees have been there since I first started doing business with them in 2000. That says a lot for the work environment and work ethic that exists there. And I have always had excellent experiences in all of the areas. Sales, Parts, and Service Departments. More

Everyone was very professional and the work was completed quickly/efficiently. I only went in asking for a warranty repair and possible tire replacement, but thankfully they showed me everything that was wro quickly/efficiently. I only went in asking for a warranty repair and possible tire replacement, but thankfully they showed me everything that was wrong in my car. I paid to fix it all. More

Salesman was knowledgeable and met all our needs. He listened to like and dislikes and found the perfect truck. Would highly recommend to anyone looking to buy! listened to like and dislikes and found the perfect truck. Would highly recommend to anyone looking to buy! More

The dealership was in constant communications about the work being done on my vehicle. THey answered all of my many questions quickly. I also liked that they had a text number in case calling wasn't conven work being done on my vehicle. THey answered all of my many questions quickly. I also liked that they had a text number in case calling wasn't convenient. It was pretty awesome. I have a newborn and calling isn't always easy. More

Best vehicle service experience I've ever had! Scheduling was convenient, the people I spoke with were friendly and professional, and the vehicle was returned freshly washed. Gerald Jones does a great job ev was convenient, the people I spoke with were friendly and professional, and the vehicle was returned freshly washed. Gerald Jones does a great job every single time. It is always a pleasure doing business with them. More

Extremely satisfied with the superior customer service and the purchase process working with Cody Pate. Exceptional A+++ The vehicle purchased was beyond expectations! Perfect! Thanks. and the purchase process working with Cody Pate. Exceptional A+++ The vehicle purchased was beyond expectations! Perfect! Thanks. More

Gerald Jones Ford has excellent service. Friendly and knowledgeable service advisors. My service was completed in a reasonable amount of time. The staff is always friendly and courteous. knowledgeable service advisors. My service was completed in a reasonable amount of time. The staff is always friendly and courteous. More

All of my contact was with Jeff, Manager in the Truck Service area. Although I was dealing with a rather tough and expensive problem, Jeff spent whatever time was needed with me to explain clearly what I Service area. Although I was dealing with a rather tough and expensive problem, Jeff spent whatever time was needed with me to explain clearly what I was dealing with and went out of his way to make sure I was comfortable with my decision, which took sometime. Once I made my final decision to go forward with Gerald Ford, Jeff went out of his way, to make my second experience less stressful, without me asking by arranging a loaner car and helped me with selecting services in the area which I was unfamiliar. Very personable , knowledgeable, understanding and caring. I couldn’t have asked for a better experience, and I thank Jeff and Gerald Jones Ford from the bottom of my heart for your professional and sincere help with my RV (my home) and my transmission. I am thoroughly pleased with your work and will be back because I know I will be taken care of and treated professionally as quickly as possible. Thank you once again. More