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Gerald Hyundai

North Aurora, IL

4.0
1,665 Reviews

209 Hansen Blvd.

North Aurora, IL

60542

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1,665 Reviews of Gerald Hyundai

May 18, 2016

Thumbs up Tony was recommended to us by our son. He was friendly and knowledgeable. He answered all of our questions and made our car buying experience pleasant More

by ednjoan622
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dany Khochaba, Tony Scaglione, Sara Silva
May 20, 2016 -

Gerald Hyundai responded

We appreciate you taking time to leave us a great review! We are pleased to hear Tony and Dany did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

May 18, 2016

Awesomeness I was very satisfied with the service and salesmanship I got from Nik genci and Dan. I also recommended my daughter to buy her next car and she did a More

by leohondros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Genci Isa
May 20, 2016 -

Gerald Hyundai responded

Thank you for taking the time to write this fantastic review and assign our dealership such a wonderful star rating! We work very hard to ensure that each of our customers is 100% satisfied with the experience. We appreciate your recommendations and we look forward to working with you again! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

May 16, 2016

N/A It all depends because the finance manger was rude and unprofessional. That would be the only reason why I won't recommend this dealership due your un More

by lisagillems
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Scaglione
May 23, 2016 -

Gerald Hyundai responded

We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact us at your earliest convenience so we can address your concerns. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

May 13, 2016

Labuda Purchase Very professional operation. Enjoyed working with Dan and Frank. The experience was far less stressful than anticipated and the both of you were very More

by edlabuda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Laurenzana, Dan Mason
May 17, 2016 -

Gerald Hyundai responded

Congratulations on your new purchase! We really appreciate you leaving us your input. We are very pleased to hear that Dan and Frank could make your car shopping experience pleasant and stress free. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

May 12, 2016

Good Customer Service They always do an excellent job at taking care of me. Super friendly and always caring, five starts to this team. Highly recommend this dealership for More

by coronad3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody from service, Daniel Comiskey
May 17, 2016 -

Gerald Hyundai responded

Thanks so much for this 5-star review! We always enjoy hearing from our customers. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their commitment to this. Thank you for continually choosing us for your vehicle needs. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

May 12, 2016

New car The email response with Sara Silva the day I wanted to buy was very slow. I really wanted to work with Brandon but he was with someone I would have wa More

by adaniels0302
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenden Hurd, Gilbert Nathan, Eddie Mangan
May 17, 2016 -

Gerald Hyundai responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

May 12, 2016

My 2017 Santa Fe Sport Our Salesman Michael Veto was professional and helpful. He went above and beyond to make sure we received the car we wanted at the price point we req More

by mkvilmin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Veto
May 17, 2016 -

Gerald Hyundai responded

Thank you for providing us with feedback regarding your recent visit. Michael and Mike are wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have them on our team. We appreciate all of your kind words. We look forward to seeing you soon and hope that you enjoy your new Santa Fe! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

May 12, 2016

Use the right price guide they meet it exactly ☺ I liked being able to use the right price guide that met my price exactly. They also had the best selection of cars in the Chicago land area. If the More

by ksponsler35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The finance guy, Tony Scaglione
May 17, 2016 -

Gerald Hyundai responded

Thank you for the excellent review! It is great to know that our team was able to provide you with knowledgeable and professional service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

May 12, 2016

Excellent Service We leased a second vehicle from Gerald Hyundai. The entire staff was friendly and helpful. We were not pressured and we felt positive about the enti More

by info22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Dany Khochaba, Brian York
May 17, 2016 -

Gerald Hyundai responded

Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience was so positive. We look forward to seeing you again. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

May 12, 2016

The Best! Mike Chino and Frank Laurenzana were excellent to work with. They did everything they could to make me feel welcome and answered all of my questions. More

by djrogan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Chino, Frank Laurenzana, Cesar Quezada
May 17, 2016 -

Gerald Hyundai responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Mike and Frank were there to provide you with such exceptional service! Thank you again and congratulations on your new Sonata! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

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