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Gerald Hyundai

North Aurora, IL

4.0
1,665 Reviews

209 Hansen Blvd.

North Aurora, IL

60542

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1,665 Reviews of Gerald Hyundai

June 07, 2016

Happy Hyundai Owner Gerald Hyundai provided an excellent experience all around. They found the perfect Tucson for me. The dealership is comfortable and well maintained More

by p.kurth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SunnyGjinolli and Dan Mason, Juan Cortez
Jun 08, 2016 -

Gerald Hyundai responded

Thank you for leaving us this review and congrats on your Tucson! We are very happy to hear that we could help get you set up with the perfect car for you. If there is anything more we can do for you please feel free to come back and see us any time! Take care. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

June 07, 2016

First Lease Going through the car buying process can be a challenging one. But at Gerald Hyundai everyone was honest and straight forward. Something you don't f More

by adetrana1504
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Scaglione, Brenden Hurd
Jun 08, 2016 -

Gerald Hyundai responded

Thank you so much for your kind words. We understand that one thing people desire most about their car buying experience is that it is comfortable and not pushy. We try to create that environment for each and every customer. If you have any further needs, please come back to see us. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

June 07, 2016

Great deal on a Hyundai Tucson Limited We were treated with courtesy and respect at the dealership. I had phoned the dealership early in day and Genci gave me the best price over the phone More

by haphilips14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Genci Isa
Jun 08, 2016 -

Gerald Hyundai responded

Thank you for this great review and congratulations on your new car! We're very happy that Genci treated you with the customer service we know you deserve. Don't hesitate to contact us if there is anything else we can do for you. Check us out on Facebook for access to our exclusive specials. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

June 06, 2016

No Pressure Visit Finally a dealership who didn't push for a decision on the very first visit. They actually listened to us when we said we were fact finding and not r More

by snyderrobin8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Smiley, Dany Khochaba, Eddie Mangan, Cesar Quezada
Jun 08, 2016 -

Gerald Hyundai responded

Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am happy to hear about your positive experience with us. Visit us on Facebook for access to our exclusive specials. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

June 04, 2016

Online sales manager Tony was my sales guy. He did an excellent job helping me secure my purchase. If I buy another car from Gerald Hyundai I will reach out to Tony. More

by scarche2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Scaglione
Jun 08, 2016 -

Gerald Hyundai responded

We appreciate you taking time to leave us a great review! We are pleased to hear Tony did an excellent job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

June 04, 2016

Excellent customer service; would definitely recommend Gerald to others. I don't like the 25 word min. I have to say in order to complete this survey. someone More

by junk203
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Quezada
Jun 08, 2016 -

Gerald Hyundai responded

Thanks for your awesome review! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

June 03, 2016

Exceeds my expectation Frank was very personable. He made me feel important, answered my questions and concerns. I was a little nervous test driving the Tucson because of More

by svertz083
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike (finance), Frank Laurenzana
Jun 08, 2016 -

Gerald Hyundai responded

Thanks so much for the nice review and congrats on your new Tucson! Frank is a key component of our team here at Gerald Hyundai and he will be very happy to hear about your experience. Please come back to see us if you need anything at all. Also, check our Facebook page to stay in the loop with dealer events and special deals! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

June 03, 2016

Excellent sales staff Was greeted by a manager and immediately set up with Alex who was energetic, thorough and professional. Kept me informed of every step of the process More

by marilyn.curcio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Kapouranis
Jun 08, 2016 -

Gerald Hyundai responded

Congratulations on your Sonata! I am happy that Alex provided you with efficient and well-informed customer service. Thank you so much for this outstanding review. Before your next servicing appointment, please find us on Facebook. You'll be pleased to find the latest exclusive specials offered only to our likers and followers! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

June 03, 2016

Hyundai # 3 The sales consultant, Brian, was very knowledgable of the Hyundai products I test drove. He took the time to listen to and understand my driving wants More

by shirleynau12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian York
Jun 08, 2016 -

Gerald Hyundai responded

Thank you for reviewing your time spent at Gerald Hyundai. Brian is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

June 01, 2016

Best in the burbs After much research, this is the best Hyundai dealership in the Chicago suburban area. Quality product and decent pricing. Great warranty. I appreciat More

by aallen1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Mangan, Cesar Quezada
Jun 03, 2016 -

Gerald Hyundai responded

I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. Thank you so much. If you have any further needs, do not hesitate to come back to see us. Also, be sure to visit our Facebook to stay in the loop with special deals and contests. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

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