George Moore Chevrolet - Service Center
Jacksonville, FL
1,181 Reviews of George Moore Chevrolet - Service Center
When I came in for service Kevin greeted me with a smile and offer to help with my truck issue. He answered all my questions with an explanation I could understand. I was given an update as work progresse and offer to help with my truck issue. He answered all my questions with an explanation I could understand. I was given an update as work progressed. My trick runs great. I am very happy with repair and will be back when need arises. More
Me and my family have been going here for a long time and everyone is always so amazing! everyone is always so amazing! More
Great service quick and efficient. They answered every question I needed asked. Highly recommended when it comes to service. They answered every question I needed asked. Highly recommended when it comes to service. More
Excelente trato ,buena comunicación ,excelente atencion ,estoy súper contenta ,especialmente con Alex muchas gracias por la atención brindada Gracias ,estoy súper contenta ,especialmente con Alex muchas gracias por la atención brindada Gracias More
Appointment was pointless. Set an appointment and car was never serviced. Back logged service area. No loaner cars available, loaners only for cars bought by that dealership is Set an appointment and car was never serviced. Back logged service area. No loaner cars available, loaners only for cars bought by that dealership is disappointing. More
My Service Advisor Kevin Keitzer is the consummate customer service professional. Over these past years he and his team consistently ensure that my vehicle(s) are repaired, serviced properly and ready customer service professional. Over these past years he and his team consistently ensure that my vehicle(s) are repaired, serviced properly and ready for the road. The George Moore dealership is fortunate to have Kevin and his team in their employment. As Always, thanks Kevin and Gabe More
Great dealership ! !! The entire staff is friendly; knowledgeable and detail oriented. I appreciate the reminder calls and e mails. My service was prompt and they !! The entire staff is friendly; knowledgeable and detail oriented. I appreciate the reminder calls and e mails. My service was prompt and they kept me updated. More
Kevin was super busy when we arrived you could see pulled in many directions, he handled himself professionally and felt he went above and beyond in assisting me. I did not have an appointment I just drove in many directions, he handled himself professionally and felt he went above and beyond in assisting me. I did not have an appointment I just drove to dealership the truck needed a new transmission and I was desperate for a loaner he provided that for me. Took my truck in on Friday and had it back on Monday. More
The folks at George Moore are the best. Kevin Keitzer and Scotty Reynolds are on top of everything and make sure that anything I need for my Traverse is taken care of immediately. You can't Kevin Keitzer and Scotty Reynolds are on top of everything and make sure that anything I need for my Traverse is taken care of immediately. You can't ask for better service anywhere. Kudos to both of them and to George Moore Chevrolet for having them there. Love you guys! More
Drop off was perfect. Shuttle arrived within 10 min. Pick up wasn't great. Payment processing was fine, but a few issues with truck when leaving. None of the indicators we Shuttle arrived within 10 min. Pick up wasn't great. Payment processing was fine, but a few issues with truck when leaving. None of the indicators were reset, both doors had a lot of oil and dirt on them (assume from the service tech), and the windshield where sticker was placed had oil & dirt smeared around it. Nothing critical, but some someone that takes pride in keeping their truck detailed it bothered me. If attention to detail is lacking then makes me wonder how well the actual mechanical service was done. More