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George Moore Chevrolet
Jacksonville, FL
1,458 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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January 12, 2024
Our salesman was Sammy Crawford and he was very personable and helpful. Answered all our questions and helped make special arrangements for shipping our Tahoe. personable and helpful. Answered all our questions and helped make special arrangements for shipping our Tahoe. More
by iansnyder@artelco.combo
Employees Worked With
Justin Comer
January 11, 2024
Every dept. is top notch. My salesman was great. Not pushy; very informative. The service dept. is efficient. Good communication. Love this place ! is top notch. My salesman was great. Not pushy; very informative. The service dept. is efficient. Good communication. Love this place ! More
by kswann1
Employees Worked With
Mike forester. Awesome , Justin Moore, Shelby Williams, Jeremy Barnard, Kevin Keitzer, Mike Constantine
January 09, 2024
Had great service as always. Very responsive and reliable. They do a excellent job that includes washing the vehicle as well with service Very responsive and reliable. They do a excellent job that includes washing the vehicle as well with service More
by damax06
Employees Worked With
Mike Constantine
January 07, 2024
Great service and patient in buying a new car. Justin Moore and Will Coonan were exceptional salesman and very knowledgeable about their products. Justin Moore and Will Coonan were exceptional salesman and very knowledgeable about their products. More
by Phil
Employees Worked With
Will Coonen, Justin Moore, Kevin Blair
January 04, 2024
I brought in my Chevy Volt for a battery issue. Instead of them recognizing that the battery is not operating as designed, they accused me of driving the car to too low of electric range. If they k Instead of them recognizing that the battery is not operating as designed, they accused me of driving the car to too low of electric range. If they knew anything about PHEVs, the software and car are designed to turn on the engine to prevent undervoltage. So the fact that this failed on me and threw a code indicates a failing HV cell. Instead of troubleshooting this (which is still under warranty) they blamed me for it and charged me $360 to clear out the code. I made multiple attempts to complain to the service rep that I didn't think this was right, but she just threw up her hands. I initially didn't blame her for it, but after a lot of thought, she is the one managing the process. Would be happy to change this to 5 stars if they honored the warranty instead of blaming me for something I have no control over. More
by travjlee
Employees Worked With
Mike Constantine
January 01, 2024
This was by far the best experience I have ever had buying a car. The young man who took me on my test drive was knowledgeable and friendly. We negotiated a fair price easily without a lot of games. Th buying a car. The young man who took me on my test drive was knowledgeable and friendly. We negotiated a fair price easily without a lot of games. Then Mike took over to complete my sale and he was so nice and taught me so much about my new EV and got me set up on the app. Finance breezed through the paperwork and did not pressure me into buying any upgrades or warranties I didn’t want. I came back the next day and picked up the car and it was all charged and cleaned. Mike even friended me on Facebook and took a picture of me with my new car. I felt like I was being welcomed into a warm and supportive family. More
by wbsnow
Employees Worked With
Jeremy Barnard, Mike Foerster
December 18, 2023
I dropped off my truck on Thursday with engine light on . They told me the code came back cylinder not function. And it will take 24 to 48 hours for the technician to look at it. Seven days later, they call They told me the code came back cylinder not function. And it will take 24 to 48 hours for the technician to look at it. Seven days later, they called me and told me there’s nothing wrong with the truck and i can pick it up. When I picked it up, the engine light wasn’t there no more , the next day when I start the truck in the morning, the engine light was back on and there’s a lot of noises coming from the engine I couldn’t even move the truck . With.esc message. And it’s a brand new Silverado 1500 LTD bought it from George Moore Chevrolet . Very bad experience not going back there for service or for new vehicle. Any more More
by Michael hawara
Employees Worked With
Andrew
