George Moore Chevrolet
Jacksonville, FL
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Cody Misenheimer is Defined as, Superior Customer Service!! I recently had to take my Chevy Equinox in for service and could not have been more pleased with the superior customer service and professionalism tha I recently had to take my Chevy Equinox in for service and could not have been more pleased with the superior customer service and professionalism that Cody Misenheimer provided. Cody greeted me with a smile, inquiring about the problem and took notes of all of my concerns. He told me that he would do his best to address the issues and would keep me updated on the progress. He held true to his word, keeping me updated on the status and promptly communicating timeframe and next steps. Cody made the experience a smooth and pleasant one. I will definately be returning to George Moore for service and asking for Cody. Cody, thank you More
Home of the 2.5 Hour Oil Change This past Friday, I had an appointment to have my warranty covered oil change and maintenance at 1:30pm. I was told that it would only take one hour t This past Friday, I had an appointment to have my warranty covered oil change and maintenance at 1:30pm. I was told that it would only take one hour to have this done (I asked due to a prior 2.5 hour wait). I called to move the appointment to 12:30 that day due to another appointment at 2:30. I got to the service department at 12:30 and waited…and waited, and waited. At 2:15 I asked where the car was because I had to leave. This makes the second bad experience at George Moore service. The first was truly horrible, but I reserved judgment thinking they were just having a bad day. As previously stated, I waited 2.5 hours and there were oil smudges left in the interior of the car. I called to speak to the service manager, who was not there at the time, but I never even received the courtesy of a return call. The ONLY reason I returned is that the service was included with my purchase, which was made at George Moore. When that runs out, I will be getting 20 minute oil changes at Jiffy Lube. More
Great service by Rian Buckman We where from out of town for appointments at the Mayo clinic and our car started over heating. Rian really showed an understanding about what we was We where from out of town for appointments at the Mayo clinic and our car started over heating. Rian really showed an understanding about what we was going thru. He got us in and out as quickly as he could. I am sorry it took so long to post a review because this guy is really a great person. I would recommend anyone to go to Moore Chevrolet and get Rian to help you. Thank you Rian you made me feel like you truly cared about my well being. More
outstanding business !! knowledge and expertise in the performance of chevy product!!Awesome customer service would recommend then to everyone. Thanks again im sure i be bac knowledge and expertise in the performance of chevy product!!Awesome customer service would recommend then to everyone. Thanks again im sure i be back in a 10 months for a new truck !! More
Dealership Helped I brought my Camaro to George Moore Chevy for my headgasket to get replaced. 2 months later and it was still down. Also, the fuel pump went out. I I brought my Camaro to George Moore Chevy for my headgasket to get replaced. 2 months later and it was still down. Also, the fuel pump went out. I was told by the staff, on Sept. 24, 2014 that I could not be approved for a new car based on credit or that I would be able to continue driving my old car. I was at a loss. I had a car that couldn't be easily repaired and owed more than than Blue Book value. I received a call today from Justin Moore, the Manager. He tells me that they got me approved on a new 2014 Camaro. I get to the dealership to find out Justin was off. The staff asked when did I talk to him? I told them. These guys have went over and beyond, getting me approved. This situation had a rough start but, purrs like a kitten. I would like to say thank you to Justin, Dennis, Gary, and Jeremy. More
Samir in service does an excellent job Service department None Better, they always get me in and out ASAP , work is complete and done right, I have been to other service departments, none c Service department None Better, they always get me in and out ASAP , work is complete and done right, I have been to other service departments, none compare. George and Justin have a great team. More
Awesome customer service Awesome customer I cannot say enough. In from out of town came in didn't have an appointment any they took care of the vehicle reset or got it togethe Awesome customer I cannot say enough. In from out of town came in didn't have an appointment any they took care of the vehicle reset or got it together and I was on my way. Would recommend then to everyone. Thanks again More
Samir Oramas was excellent service consultant. Samir Oramas was outstanding and gave excellent customer services. His job knowledge and expertise in the performance of the Chevy Captiva was outsta Samir Oramas was outstanding and gave excellent customer services. His job knowledge and expertise in the performance of the Chevy Captiva was outstanding. He kept me well informed and met his promises and service every visit to the shop. Results of his service was very good. I will always trust his advise and service in the future. He delivered well above our expectations and was very friendly and cooperative. Many thanks for his service. Victor Dowless, 8-22-14 More
Great Service every time for brawls Every time i come in to get my car serviced I get comfort of feeling that I'm not just customer or a paycheck but that I'm family, I usually deal with Every time i come in to get my car serviced I get comfort of feeling that I'm not just customer or a paycheck but that I'm family, I usually deal with Rian when I come in but on my last visit I had Rian and Cody and just as Rian insured me that his prodigy would take extra special care of me Cody delivered in every aspect on this visit and to top it all off I felt royalty because Cody greeted me in the cashier Rian walked me to my car to insure my visit was up to standard I purchased my car from nimnicht Rian escorted to the detail department to have their symbols removed greet service More
Best in business. Ryan is the best service man I have worked with in years. He is professional in every way. He get the job done in a good time and keeps me up to speed Ryan is the best service man I have worked with in years. He is professional in every way. He get the job done in a good time and keeps me up to speed on everything going on with my truck. More