George Moore Chevrolet
Jacksonville, FL
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It's always great customer service at GMC, shoutout to Mike in the service department. I'd like to give a big thank you to my sales consultant Mr. Mayday X. He was great with the whole process of my trade Mike in the service department. I'd like to give a big thank you to my sales consultant Mr. Mayday X. He was great with the whole process of my trade-in, purchase, and staying in my price range. More
I had some accessories installed and they did a great job in doing it. The only problem I had was the lighted bow tie for the front grill fits a 2021 Silverado. Hope the Chevrolet comes out with a lighted bo in doing it. The only problem I had was the lighted bow tie for the front grill fits a 2021 Silverado. Hope the Chevrolet comes out with a lighted bow tie for the 2024 Silverado soon! Also I had the wrong blackout Z71 emblem for the grill. I need to find the correct one for 2024. These are only issues that I had. They are not the dealership issues. These are mine which I hope to correct as soon as possible! More
CLled to set appt for oil change, tire rotation and to empty tires that had a little air in them mixed with nitrogen so I wanted air out and all gS put back in...he said ok but after it was ready then th empty tires that had a little air in them mixed with nitrogen so I wanted air out and all gS put back in...he said ok but after it was ready then they proceeded to say nitrogen machine was broke now for 6 months...when I called to make appt they didn't tell me that...they just wanted to take my money for the oilchznge ND they new it was broke for over 6 months. They did this to me on my preview oil change as well thats why I mentioned again the nitrogen but he never said it sS still broke...smh...shady.Tired of being lied to because I'm a woman! Not happy at all. More
First visit free Oil change took 3 hours. Invoice mentioned courtesy car Wash. I didn’t expect much and they didn’t disappoint. Bird crap was still there upon pickup. So I went and got the Invoice mentioned courtesy car Wash. I didn’t expect much and they didn’t disappoint. Bird crap was still there upon pickup. So I went and got the outside washed properly. Invoice said they rotated tires. If that happened they forgot to put air in all the right side tires. 38lbs on the left 35 lbs on the right. I just decided to check. I guess today I’m going to check and make sure they filled the up to the line? Maybe free first oil changed with purchase of new vehicle is a little over rated. Just not their day I guess More
Service was good but appearance of my car after was not! Paper floor mat was left in vehicle along with the plastic seat covering. Oil smudges on door and steering wheel and didn’t realize till after I lef Paper floor mat was left in vehicle along with the plastic seat covering. Oil smudges on door and steering wheel and didn’t realize till after I left More