George Moore Chevrolet

We absolutely enjoyed working with Carlos. He was super helpful, informative and talked to us in terms we understood and less technical stuff. I walked in very stressed about the situation and felt at eas helpful, informative and talked to us in terms we understood and less technical stuff. I walked in very stressed about the situation and felt at ease knowing he would take care of the problem. Very friendly and funny! I was planning on going to the dealership I purchased my car from for service but I will now be seeing Carlos. Thank you for great service:) More

While recieving a terrible service/certification from a separate dealer, I brought my vehicle to George Moore Chevrolet and dealt diretly with Carlos who greeted me immediatley and assured me that I was in separate dealer, I brought my vehicle to George Moore Chevrolet and dealt diretly with Carlos who greeted me immediatley and assured me that I was in good hands. As a man of his word, I was indeed in good hands. He corrected my problem same day and restored my confidence in Chevy service. Great Job!! More

Carlos set up my appointment over the phone and was very prompt when I arrived the next morning. I explained to him what the problems were. After the mechanic went over the car, Carlos called me in to tal prompt when I arrived the next morning. I explained to him what the problems were. After the mechanic went over the car, Carlos called me in to talked with the mechanic to further explained what the problems were. Carlos called Enterprise to get me a rental car. He called me the next day to update me with what the mechanic had found out. He told me the car should be ready by Friday and it was ready, which saved me another day on the rental car. George Moore Chevrolet should be proud of having an employee like Carlos on the front line of service to the customers. More

Carlos and the team at George Moore were extremely helpful. They really helped me out when my Buick had mechanical problems. Not only did they squeeze me in but they were extremely quick with the repa helpful. They really helped me out when my Buick had mechanical problems. Not only did they squeeze me in but they were extremely quick with the repairs. On top of that, Carlos went above and beyond. My family and I will be loyal George Moore customer's for life! THANKS CARLOS! WE ARE 100% COMPLETELY SATISFIED! More

I am very pleased with the management and service I recieved at the service department, as long as I have been there I have had no issues with anyone. Carlos was great with everything I needed. Than recieved at the service department, as long as I have been there I have had no issues with anyone. Carlos was great with everything I needed. Thanks Shay P Mahon More

My experience at George Moore was amazing. Definitely one of my best car buying experiences so far. I told them exactly what I was looking for and how much I could afford. They actually listened to me and di of my best car buying experiences so far. I told them exactly what I was looking for and how much I could afford. They actually listened to me and didnt b/s me in anyway. I got the car I wanted for the price and payment I wanted. I have already recommend them to my friends and will use them myself in the future. More

I brought my 2004 corvette in to have the gas tank repaired/replaced. It was covered under an "additional warranty by General Motors. Jessica was thorough and polite. Very professional. My only "gripe repaired/replaced. It was covered under an "additional warranty by General Motors. Jessica was thorough and polite. Very professional. My only "gripe" is that this was a 2 day job, that was under a repair notice by General Motors, so not "normal wear and tear". This was an issue caused by Chevrolet, and they had to fix it. No loaner car was provided. I felt that since this was an issue caused by Chevrolet, that I should not have to incur the costs of a rental vehicle. If nothing else, George Moore Chevrolet, in the interest of customer service and satisfaction, should have provided one. It would not be a loss for them, since the warranty work is paid to them by Chevrolet. Dealers charge more for any kind of repair or maintence than non-dealers. It would have been a prime opportunity for them to "go the extra mile" in good faith. It is why I don't have maintenance or repair work done by a dealership. I have a place that I have been going to for 10 yrs (not fair to list their name here). They ALWAYS go the extra mile. Even in this case, I brought to them first to have it fixed, unaware of the "additional warranty". They were honest, went the extra mile, and told me about it so that I could get it done for free. The honesty and extra mile that my usual repair place does, keeps me going back, and I drive over 15 miles to them. Had George Moore Chevrolet been willing to do that, they might have gained a customer as they are only 2 miles away. So while the staff (Jessica) was professional and polite, George Moore Chevrolet dropped the ball. More

I have rated this dealership on 5s in every area. My 2010 Impala would not start the day before I left the state for vacation. Carlos set my mind at ease while I was miles away. He maintained constant 2010 Impala would not start the day before I left the state for vacation. Carlos set my mind at ease while I was miles away. He maintained constant communication with me about the status of my vehicle. After the necessary repairs were done, Carlos also expressed his professional concern regarding a potential problem not related to what the car was there for. Shortly after returning to Jacksonville, arrangements were made for Kenny to pick me up to get my car from the dealer. We had engaging conversation during the brief ride. Lastly, closed the transaction with Tonorica. She processed my paperwork with a pleasant disposition. They each should be greatly commended for how they went above and beyond to quickly turn my unexpected trouble around and get me back rolling again. Carlos had my car cleaned once the repairs were done. So, I drove off the lot in my Impala with a pleasant smile on my face. I extend a hearty thanks for all of you. More

David was very professional in his dealings with me. I had advised that I was interested in a 2012 Silverado and wanted to do a deal at a certain price. He was a straight shooter and did not employ the sa had advised that I was interested in a 2012 Silverado and wanted to do a deal at a certain price. He was a straight shooter and did not employ the sales tactics that I was expecting when buying a car from a dealership. He discussed it with the sales manager and came back with a price that I was willing to accept in about 5 minutes. David was very knowledgeable about the truck and spent a good deal of time explaining all of the features and options after the sale was complete. I had a good experience at George Moore and will defiantly buy there again. More