Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
George Moore Chevrolet
Jacksonville, FL
1,285 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,287 reviews
December 09, 2024
I recently brought my car in for a diagnostic, which cost $180. The service writer estimated a transmission replacement would cost over $7,000. However, I sought a second opinion and have since been dri cost $180. The service writer estimated a transmission replacement would cost over $7,000. However, I sought a second opinion and have since been driving my car without issues. If the transmission was indeed faulty as initially claimed, it's unlikely I'd be able to drive the car safely. I feel misled and believe the initial report was inaccurate, as the issue wasn't properly investigated. Here's a rephrased version: “I've consistently taken my car to Chevrolet for servicing, but my recent experience was disappointing. Despite being told my transmission needed replacement, evidence suggests my car wasn't properly inspected. The screw that secures the transmission fluid reservoir was still closed, and the transmission dipstick hadn't been removed to check the fluid level. I'm extremely dissatisfied with the service I received and feel misled by the false claims. As a result, I will not recommend Chevrolet's service department to anyone. More
by isaacwells
Employees Worked With
Ray
December 07, 2024
No one provides superior customer service and takes care of my vehicle better than my service advisor; Kevin Keitzer. Over the years he’s been consistent and completely reliable whether providing repairs or of my vehicle better than my service advisor; Kevin Keitzer. Over the years he’s been consistent and completely reliable whether providing repairs or routine maintenance to my vehicles. Above all else he’s someone whom I’m proud to call; friend. Thank You Kevin and Merry Christmas to you and your family. The George Moore Dealership is fortunate to have an employee of Mr Keitzer’s caliber in their employment. More
by mscmpete
Employees Worked With
Kevin Keitzer, Gabe Lambert
December 07, 2024
Elian was as good as it gets. By far the best customer service rep I’ve had at a dealership. He was enthusiastic, and cared. Couldn’t haven’t been a better experience because o By far the best customer service rep I’ve had at a dealership. He was enthusiastic, and cared. Couldn’t haven’t been a better experience because of my experience with him. More
by CHRISTOPHER.R.BUTLER
Employees Worked With
Elian Vegas
December 05, 2024
Eliana was absolutely awesome in helping me today with my service! He went above and beyond by keeping me updated and time line off my service today! He also helped me out giving me a military discount on my service! He went above and beyond by keeping me updated and time line off my service today! He also helped me out giving me a military discount on my service since I am a veteran of 21 years of service. Look forward to working with him on my next visit . More
by SCFEAR1
Employees Worked With
Gabe Lambert, Elian Vegas
December 04, 2024
Great service kept me informed every step of the way. Ray, my new service rep was very professional as well as personable. Thank you George Moore! Ray, my new service rep was very professional as well as personable. Thank you George Moore! More
by cddking58
Employees Worked With
Raymond Service dept.
