George Moore Chevrolet
Jacksonville, FL
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Always friendly and helpful. Scotty ensures repairs are done correctly and timely. Franky in parts is always super knowledgeable. Scotty ensures repairs are done correctly and timely. Franky in parts is always super knowledgeable. More
I used to own a Subaru, but the cost of maintenance was becoming too high for me to manage. After much consideration, I decided to trade it in for an electric car. The entire process was seamless, and the becoming too high for me to manage. After much consideration, I decided to trade it in for an electric car. The entire process was seamless, and the service I received was absolutely awesome. Mike was great through the entire process, always kept me up to date on the progress and even followed up afterwards to make sure everything was okay with the repair. More
She was the best! very friendly and listened to our needs and provided a car so we could get to work and was avalible whenever to answer questions we made have had! i very friendly and listened to our needs and provided a car so we could get to work and was avalible whenever to answer questions we made have had! i highly recommend if you go to this dealership to request her because the experience was the best ive had at any dealership. More
Today, I brought my 2023 ChevyTahoe in for the third time to address water intrusion on the driver’s seat floorboard. The first two visits were unsuccessful in resolving the issue. Despite this, the dealer c to address water intrusion on the driver’s seat floorboard. The first two visits were unsuccessful in resolving the issue. Despite this, the dealer continues to request a 5-star review. It is challenging to provide a positive review when my vehicle remains unfixed, and the mildew smell is worsening daily. Tomorrow, I am scheduled to pick up my vehicle again. This time, I was informed that they sealed all around the body plugs as a precaution, indicating uncertainty about the root cause of the problem. This vehicle has only 18,000 miles. Shouldn’t I expect better quality from Chevy? I understand that the staff is doing their best, but as a customer who purchased this vehicle from a Chevy dealership in February 2024, I believe Chevy should stand by the quality of its vehicles. I am truly disappointed with this purchase and the troubleshooting efforts to address my problem. More