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George Moore Chevrolet

Jacksonville, FL

4.8
1,285 Reviews

10979 Atlantic Boulevard

Jacksonville, FL

32225

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Showing 1,287 reviews

March 28, 2011

The entire experience was fantastic. Our salesman took the time to listen to our wants and needs and didn't try to pressure us into something we didn't want (which most do). Everybody there was very frien More

by dennisselby1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Wenberg
March 27, 2011

Thus far, my experience with George Moore Chevy has been very positive. The salesman and managers really did all right things to keep us in the store and sell us the car. Now I'm waiting to see how service More

by Personett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Nelson, Frank and Justin (managers), Justin Moore, Frank Huth
March 26, 2011

The best SERVICE DEPT in Jacksonville, Fl. If you have a GM this is the location that you want to have service. I have never experienced such courteous and concerned gentleman. This has turly been a pleas More

by spmobley0215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris and Joey
March 24, 2011

Mike has gone out of his way to insure that my experience was great. Mike called several times after my purchase before he was ablt to get a hold of me. THe day my cruise control was installed, he drove th More

by bonniebj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MIke Capozza
March 22, 2011

usually car dealers are really pushy on getting me to try to buy any car on the lot on what they want to sell not the car i want. but Jay was not pushy at all. when i told him what i wanted he showed me exac More

by JuiceMan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Wenberg
March 21, 2011

Overall I had a great experience at George Moore. I will say that it took longer than I would have liked, but I guess that goes with any car purchase. I didn't like the haggling back and forth over price, More

by MarkHenson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gallagher
March 21, 2011

My car buying experience at George Moore Chevrolet on March 11 2011 was a very good one. from the the time I made the phone call to ask if prospective vehile was still on the lot, to the time I arrive More

by hammer5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brain Gallagher
March 20, 2011

Let me just take a moment to say that this car buying experience overall was the most non-stressful, enjoyable experience my wife and I have ever had at a dealership. Mike Capozza was friendly, knowledga More

by tnsbull
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Capozza
March 18, 2011

Jordan Wenberg <jordanwenberg@yahoo.com> Was extremely helpful. I would not hesitate to visit this dealer again. The GM was a great guy and Jordan Wenberg must be his top sales person because he More

by kellymedders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Wenberg <jordanwenberg@yahoo.com>
March 18, 2011

After writing my initial and quote; I went in for my first oil change and the Service Mananger and General Manager applogized to me for my bad experience with the dealership, Then I was given a free old More

by ctdempsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Barry Macon
May 06, 2011 -

George Moore Chevrolet responded

Dear ctdempsey, Once again, we do appreciate the time you have taken to write us this review. We apologize for any misunderstandings that have occurred since your last visit. Barry was not able to continue calling you after the 3rd week of your service because his first grandchild was born and he needed to be with his family. We believe that family comes first at George Moore Chevrolet and allowed Barry to spend more time with his family at that time. Please accept our apology and feel free to contact us if you should ever need anything. Sincerely, George Moore Chevrolet

Oct 05, 2011 -

George Moore Chevrolet responded

Hello, On behalf of George Moore Chevrolet, we are sincerely disappointed to hear of your less than satisfactory experience with us. We have reviewed your comments regarding our services and have tried our best to resolve your concerns. We aim to ensure the utmost quality and integrity of our establishment. We wish you well and thank you for bring your concerns to our attention so we have the opportunity to address them. Sincerely, George Moore Chevrolet

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