George Moore Chevrolet
Jacksonville, FL
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My experience at George Moore was amazing. Definitely one of my best car buying experiences so far. I told them exactly what I was looking for and how much I could afford. They actually listened to me and di of my best car buying experiences so far. I told them exactly what I was looking for and how much I could afford. They actually listened to me and didnt b/s me in anyway. I got the car I wanted for the price and payment I wanted. I have already recommend them to my friends and will use them myself in the future. More
I brought my 2004 corvette in to have the gas tank repaired/replaced. It was covered under an "additional warranty by General Motors. Jessica was thorough and polite. Very professional. My only "gripe repaired/replaced. It was covered under an "additional warranty by General Motors. Jessica was thorough and polite. Very professional. My only "gripe" is that this was a 2 day job, that was under a repair notice by General Motors, so not "normal wear and tear". This was an issue caused by Chevrolet, and they had to fix it. No loaner car was provided. I felt that since this was an issue caused by Chevrolet, that I should not have to incur the costs of a rental vehicle. If nothing else, George Moore Chevrolet, in the interest of customer service and satisfaction, should have provided one. It would not be a loss for them, since the warranty work is paid to them by Chevrolet. Dealers charge more for any kind of repair or maintence than non-dealers. It would have been a prime opportunity for them to "go the extra mile" in good faith. It is why I don't have maintenance or repair work done by a dealership. I have a place that I have been going to for 10 yrs (not fair to list their name here). They ALWAYS go the extra mile. Even in this case, I brought to them first to have it fixed, unaware of the "additional warranty". They were honest, went the extra mile, and told me about it so that I could get it done for free. The honesty and extra mile that my usual repair place does, keeps me going back, and I drive over 15 miles to them. Had George Moore Chevrolet been willing to do that, they might have gained a customer as they are only 2 miles away. So while the staff (Jessica) was professional and polite, George Moore Chevrolet dropped the ball. More
I have rated this dealership on 5s in every area. My 2010 Impala would not start the day before I left the state for vacation. Carlos set my mind at ease while I was miles away. He maintained constant 2010 Impala would not start the day before I left the state for vacation. Carlos set my mind at ease while I was miles away. He maintained constant communication with me about the status of my vehicle. After the necessary repairs were done, Carlos also expressed his professional concern regarding a potential problem not related to what the car was there for. Shortly after returning to Jacksonville, arrangements were made for Kenny to pick me up to get my car from the dealer. We had engaging conversation during the brief ride. Lastly, closed the transaction with Tonorica. She processed my paperwork with a pleasant disposition. They each should be greatly commended for how they went above and beyond to quickly turn my unexpected trouble around and get me back rolling again. Carlos had my car cleaned once the repairs were done. So, I drove off the lot in my Impala with a pleasant smile on my face. I extend a hearty thanks for all of you. More
David was very professional in his dealings with me. I had advised that I was interested in a 2012 Silverado and wanted to do a deal at a certain price. He was a straight shooter and did not employ the sa had advised that I was interested in a 2012 Silverado and wanted to do a deal at a certain price. He was a straight shooter and did not employ the sales tactics that I was expecting when buying a car from a dealership. He discussed it with the sales manager and came back with a price that I was willing to accept in about 5 minutes. David was very knowledgeable about the truck and spent a good deal of time explaining all of the features and options after the sale was complete. I had a good experience at George Moore and will defiantly buy there again. More
My wife and I came in looking for a used truck. After working with J.D., that new Z71 Silverado was the perfect truck with a deal that I couldn't refuse. Thanks George Moore! working with J.D., that new Z71 Silverado was the perfect truck with a deal that I couldn't refuse. Thanks George Moore! More
I have been to many, many car dealers in my life and George Moore Chevrolet has the friendliest sales staff I have ever seen. My salesman, Ted Busetto, was just fantastic. He went out of his way to pl George Moore Chevrolet has the friendliest sales staff I have ever seen. My salesman, Ted Busetto, was just fantastic. He went out of his way to please myself and my wife, and not just to sell us a new car. He has a very friendly personality and we got along especially well because we both are Italians. Even after I bought my Chevy Volt I came back by the dealership to ask Ted a couple of questions that I was stuck on and he was more than glad to help me. He wasn't worried that he might miss a potential new customer. That's what I like about Ted....great customer service after the sale. I could go on and on but you can get my message I am trying to get across. If I were to buy another new car in the future I wouldn't hesitate going back to George Moore Chevrolet/Ted Busetto. I don't know if that will happen or not because I really love my Chevy Volt and it would take a lot to get that away from me. Thanks, John More
This was my second purchase from George Moore Chevrolet and both experiences have been very positive! The dealership has an excellent customer focus and really worked hard to earn my business. David Rome and both experiences have been very positive! The dealership has an excellent customer focus and really worked hard to earn my business. David Rome & Ted Busetto were informative & helpful during the process & Justin Moore found my new Equinox at a price I could afford. I highly recommend George Moore Chevrolet. More
Carlos was very accomodating with my eldery parents. He never questioned why my 86 year old father wanted to "salvage" the driver's side windshield wiper that we came to George Moore to replace. After all never questioned why my 86 year old father wanted to "salvage" the driver's side windshield wiper that we came to George Moore to replace. After all, doesn't everyone need a spare, used windshield wiper "just in case?" It was nice to get quick, friendly service. Thank you. More
We had our truck's fuel injectors replaced while we were down on vacation all the way from Virginia! It was a big problem that needed a quick fix and Carlos and the dealership were so helpful through the w down on vacation all the way from Virginia! It was a big problem that needed a quick fix and Carlos and the dealership were so helpful through the whole ordeal. Also they did the job quicker than expected and everything turned out perfect! Our truck runs great again and its ready for our long rode home!! More
George Moor is back and it is true, Better than ever. I used their service department at the beach and it was good. Now it is great! Cleaner, Bigger and Friendlier. Carlos takes great care of me and my Che used their service department at the beach and it was good. Now it is great! Cleaner, Bigger and Friendlier. Carlos takes great care of me and my Chevrolet. Cynthia is so sweet and is sure to thank me for using George Moore. Rest assured, I will continue to use their Service Department! More