Gentilini Ford Inc.
Woodbine, NJ
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209 Reviews of Gentilini Ford Inc.
Went to Gentilini Ford after having being disappointed by multiple dealership as we searched for our perfect car. Dave Sage was an angel and helped us find our dream Ford Escape without hassle. He was very c multiple dealership as we searched for our perfect car. Dave Sage was an angel and helped us find our dream Ford Escape without hassle. He was very clear and upfront with the process involved and made every effort to keep our best interest in buying the car. Cannot thank him and the Gentilini Ford enough for making it such a pleasant experience. More
Gentilini and Dave Sage in particular came recommended from family members and they did not disappoint. Dave made the whole process easy and seamless when searching for a new truck. I was kept well infor from family members and they did not disappoint. Dave made the whole process easy and seamless when searching for a new truck. I was kept well informed regarding every update to the order and delivery. He made the car buying experience a pleasure. Will definitely recommend you guys in the future. Thanks for assistance Dave! More
Great experience! Worked with David Sage who made sure we got exactly the Explorer we wanted and who kept us informed of the progress throughout the entire process. Gr Worked with David Sage who made sure we got exactly the Explorer we wanted and who kept us informed of the progress throughout the entire process. Great customer service and people who really care. Will definitely buy my next Ford from here More
If I could give 0 stars for customer service I would…My family and I had been going to Gentilini for years until recently. I setup a Ford service appointment to have some warranty work done on my pickup. T family and I had been going to Gentilini for years until recently. I setup a Ford service appointment to have some warranty work done on my pickup. The woman on the phone who scheduled the appointment weeks before assured me that the work would be covered under my extended warranty program. Therefore, I would only be required to pay a deductible to have the issue fixed. Upon my scheduled appointment, I was rudely contradicted numerous times by the gentlemen at the service advisor desk. He claimed that it was my responsibly to “know” that the woman(“cashier” as he put it) I spoke to and the service advisors do not communicate about scope of work and therefore have no knowledge of how many hours the job may take to complete.. Why then does Gentilini allow so called “cashiers” to schedule appointments and answer phone calls????? The very disrespectful gentlemen implied that I was at fault for being misinformed by THEIR OWN EMPLOYEE!! The so called “service advisor” said he would gladly “take” my 100 dollar deductible but would likely charge me more later upon discovery.. I refused the service and my family will never be using them again for sales or service on my current or future vehicles based on the very poor customer service experience and disrespectful attitude by this service advisor. More
Junior Bailey the sales rep who took care of my transaction was very respectful in dealing with me and calling me and emailing me in a very timely manner. I recommend Mr. Bailey for anyone who wan transaction was very respectful in dealing with me and calling me and emailing me in a very timely manner. I recommend Mr. Bailey for anyone who wants to feel some like a closer family member is taking care of you in meeting your goal in getting the transaction as smoothly as possible not like others who want to just accumulate fees and unnecessary costs to the customer. More
I would just like to Thank Dave Sage for his help in buying my car. I was a little nervous cause its the first car I bought on my own and he was great, I felt very comfortable with him and he showed me buying my car. I was a little nervous cause its the first car I bought on my own and he was great, I felt very comfortable with him and he showed me everthing about the car and got me a great deal. He was very friendly also. Thank you Dave, I love my new EchoSport. More
I dealt with Dave Sage and this was the best experience I’ve ever had purchasing a new car. I did not feel I had to haggle over price as I was pleased with everything Dave did and he was upfront with me on I’ve ever had purchasing a new car. I did not feel I had to haggle over price as I was pleased with everything Dave did and he was upfront with me on everything. Great buying experience!! More
Walked in the dealership with my wife and asked for our salesman, Reef Gentilini, as recommended by my cousin. We couldn't have been more pleased with the knowledge he had about EV's. We bought the 2021 M salesman, Reef Gentilini, as recommended by my cousin. We couldn't have been more pleased with the knowledge he had about EV's. We bought the 2021 Mustang MachE4 and are totally satisfied with the looks and handling of this vehicle. Before leaving the dealership, my wife and I sat in the front and Reef was in the back. He reviewed all the options as I did the hands-on review on the touch screen. I'd recommend Gentilini Ford/Chevrolet and Reef to anyone interested in buying new or used. More
Who thought car buying could be a laid back experience? I now can because of the help of Jason Hunter in buying my first car from a dealership. In these hard economic times they were able to help me get in I now can because of the help of Jason Hunter in buying my first car from a dealership. In these hard economic times they were able to help me get into a payment that makes sense for me. And NOT ONCE did I feel pressured into buying a car that wasn't absolutely right for me. Jason and those at Gentilini have made themselves a customer for life! More
Purchased pre-owned vehicle from Gentilini Ford. Helpful, knowledgeable, and friendly service. This was not the first vehicle I have purchased from Gentilini Ford. If I am shopping again I inten Helpful, knowledgeable, and friendly service. This was not the first vehicle I have purchased from Gentilini Ford. If I am shopping again I intend to keep them in mind. More