Gengras Subaru Torrington

Punctual and efficient I had a 9:00 AM appointment for an inspection concerning an airbag recall. I was told to allow an hour for the inspection, and an additional hour if I had a 9:00 AM appointment for an inspection concerning an airbag recall. I was told to allow an hour for the inspection, and an additional hour if the car needed the work. I arrived a few minutes early. They had the inspection completed within 10 minutes, and the work completed in 45 minutes. I was leaving the dealership by 10:00 AM, a very satisfied customer! More

Buying a new car I bought a car at Center Subaru several years back. I got an e-mail about trading in my car for a new car so I went today to talk to Jonathan, who I I bought a car at Center Subaru several years back. I got an e-mail about trading in my car for a new car so I went today to talk to Jonathan, who I bought the first car from. He was very good in his ability to understand what I wanted and what was possible and the experience was very good. Michael helped me learn the new features of the car and James did an excellent job with all the paperwork. I don't see Michael's name below and I wish I did so I could rate him as highly as possible. He was very kind and patient and thorough. More

Great experience and great service! Tracy Breen made the process of buying my new car super easy and exciting! I would highly recommend seeing Tracy! process of buying my new car super easy and exciting! I would highly recommend seeing Tracy! More

Great Service for Recalls Recalls were dealt with in a timely manner. Also had my tire pressure light on which was presumably (and ended up being) due to the weather and nothin Recalls were dealt with in a timely manner. Also had my tire pressure light on which was presumably (and ended up being) due to the weather and nothing serious, but Xylina did let me know ahead of time the potential cost if something turned out to be wrong with any of my tires and that she would talk to me if she did find anything wrong before doing anything cost-inducing. More

Jonathan tried to make our sales experiences as quick and painless as possible! I've already recommended a friend to go see him for a new car! painless as possible! I've already recommended a friend to go see him for a new car! More

Came in for an oil change, Mike did an awesome job from start to finish! He was attentive, friendly, and professional. Would come back again! start to finish! He was attentive, friendly, and professional. Would come back again! More

Oil Change Came in for an oil change and tire rotation and was done in 30 min. Great service, nice waiting area and friendly people. I always come here. Came in for an oil change and tire rotation and was done in 30 min. Great service, nice waiting area and friendly people. I always come here. More

Another great experience with the service department at Center Subaru. Xylina was friendly and made drop off and pick up an easy process. I had expected the repairs would take all day, but Xylina called me Center Subaru. Xylina was friendly and made drop off and pick up an easy process. I had expected the repairs would take all day, but Xylina called me a little more than 3 hours after drop off to say the car was ready. I definately highly recommend Center Subaru. More

Great Every Time I drive a 2008 Subaru Forester with 198,000 miles on it. "I love my Subaru!" Love doesn't keep away the need for service. This year I needed new st I drive a 2008 Subaru Forester with 198,000 miles on it. "I love my Subaru!" Love doesn't keep away the need for service. This year I needed new struts, new spark plugs, and a new muffler on different occasions. Each time I thought, "This is it. Time for a new car." Each time it came back better than before. It drives like it did when I first bought it. The service at Center Subaru is excellent. From the appointments with loaner car availability, to the knowledgeable intake professionals, to the service work itself, the service is courteous, communicative, dependable and reliable. I'm sure I'll make it to 200,000 miles and beyond, but when the time comes for a new car, I'll be at Center Subaru. I've mostly dealt with Mark Orcutt who is knowledgeable and caring . The others have been great as well. Very professional! More

Express Service Oil Change I brought my 2020 Subaru Forester in for its 5000 mile first oil change and tire rotation. The Express Service program was great for my schedule and t I brought my 2020 Subaru Forester in for its 5000 mile first oil change and tire rotation. The Express Service program was great for my schedule and the staff and waiting accommodations were excellent all around. More