Gengras Subaru Torrington

Lets just say I was not looking forward to going to a dealership to buy a car previously I had a horrible experience at another Subaru dealership and was expecting the worst but I was quickly surprised a dealership to buy a car previously I had a horrible experience at another Subaru dealership and was expecting the worst but I was quickly surprised at was a completely different experience I had! Joe Kolosky was amazing not your typical salesman!!!! Super friendly, helpful down to earth and kid friendly!!! Knows his stuff too!!! Did not feel rushed at all. He even took the time to sit in the car show me how to use certain things and help program things for the Bluetooth. Very great experience and will recommend them for sure. More

We really enjoyed working with Joe. He made buying a used car a pleasure. We will recommend him to our friends when ever they looking for a car car a pleasure. We will recommend him to our friends when ever they looking for a car More

Buying a car can be stressful. At Center Subaru, Joe Kolosky made the transaction a joy! I feel as if I have made a new friend. I look forward to driving my car every day. Subaru! a dream come true! Kolosky made the transaction a joy! I feel as if I have made a new friend. I look forward to driving my car every day. Subaru! a dream come true! More

I was looking for a used Subaru to fit a VERY tight budget with hardly any wiggle room. I spent many days and hours visiting various dealerships and searching online for vehicles. I had a very frustra budget with hardly any wiggle room. I spent many days and hours visiting various dealerships and searching online for vehicles. I had a very frustrating and stressful time at other dealerships and my patience was wearing thin.I even had one dealer laugh at me on the phone and say "honey, no-one can accommodate that budget". Or the vehicles I could afford and test drove at other dealers were total clunkers with terribly high miles, were dirty and smelled awful. As a lone female shopper, dealerships have a tendency to try and swindle a deal, without much respect or honesty. On the advice of family, they suggested I check out Center Subaru in Torrington, CT because "they are very nice" and "have great deals". I live a little over an hour away from the dealership, and let me tell you the drive was worth it! As soon as I walked in I was greeted by friendly staff and the building itself was clean, presentable and comfortable. I met with Frank Marchion, who was very professional and a gentleman. It was nice to sit down with an honest dealer who genuinely cared and was willing to help me find a vehicle. Mr. Marchion helped me find a Subaru that not only fit my budget but went above and beyond my expectations. There was a point when I was hesitant and anxious about purchasing a "new" vehicle, and Mr. Marchion was understanding and not pushy, which was refreshing. I walked away that night owning my very first Subaru,and the experience itself was fairly pleasant. The finance department was amazing as well. They were able and willing to help me while I awaited a check from my insurance company for my down payment, and were understanding when things were delayed due to weather. For the record my "new" Subaru was presented to me (as were all the vehicles on the lot) , as clean, smelled great, looks mint and drives like a beast in the snow! I've had numerous comments from co-workers asking where I got my "new" car, and they cannot believe the amazing deal I got. In short, it was a great experience, and I cannot speak more highly of Frank Marchion and Center Subaru. I would highly recommend checking them out if you are looking for a new or used vehicle, ESPECIALLY if you are on a tight budget! More

After many weeks of trying to find the right car for my wife and I, I came across a fantastic looking Forester on Center Subaru's website. This was around 4:00 pm on February 5, 2014. It had been snowing wife and I, I came across a fantastic looking Forester on Center Subaru's website. This was around 4:00 pm on February 5, 2014. It had been snowing all day and many businesses had closed due to inclement weather. I called the dealership and they said they were going to close early, but if we wanted to go by and look at the Forester, they would remain open. I explained to them that my wife and I were coming from Simsbury and it was going to take us a good 45 minutes due to poor travel conditions, but they said it would not be a problem. Frank Marchion was a delight to work with. Even though the road conditions were getting worse by the minute, he never rushed the sale. We felt completely at ease during the entire process and for the first time ever, buying a car was actually a fun experience. After our February 5th visit to Center Subaru, my wife and I agreed that we found our family dealership. Soon, we will need to replace our other car and there is only one place we will go when the time comes. We'll head to Center Subaru and speak with Frank Marchion. We learned first hand that he will get us a fair deal on a quality car. More

I went car shopping for the first time in 10 years and Joe Kolosky guided me by answering all of my questions and spending quality time with me. I love the way he does business - he listens to his custom Joe Kolosky guided me by answering all of my questions and spending quality time with me. I love the way he does business - he listens to his customers and is not pushy in any way. He's got a great personality to boot and made my experience incredibly easy. I actually compared the experience with another at Mitchell Subaru. Even though they could match what Center had to offer, I felt compelled to give Joe the sale - just based on his personality and what he wanted to do for me. I walked away with a new demo and couldn't be happier. Thanks Joe - I look forward to doing more business in the future with you! :) More

The associates at the dealership go above and beyond the expected service and provide outstanding service. This is the second vehicle I have bought from them in less than a year simply because of the servi expected service and provide outstanding service. This is the second vehicle I have bought from them in less than a year simply because of the service I receive. I feel comfortable with them, trust them and know that I am in good hands when my purchase is finished. More

Frank Marchion is by far the best Car Salesmen I have encountered in buying a car. I have purchased about 11 cars in my life and he made this the best, easiest , and fairest deal I have ever gotten from encountered in buying a car. I have purchased about 11 cars in my life and he made this the best, easiest , and fairest deal I have ever gotten from any dealership. He promised to get me the best deal he could and he did. I was so satisfied with his service that I immediately told my friends about him and will gladly take the 1 hour and 20 minute ride to purchase my next vehicle in the future. My girlfriend Pauline even told him that if he had another car like the one I purchased that she would send me back to see Frank and the awesome team at Center Subaru. Frank is a man of his word and he will work hard to get you the best deal possible. More

This is a great dealership. My wife saw a slightly used 2013 Crosstrek online. She inquired about it online and Joe called her right back. She went up to see it and test drove it later that afternoon. She 2013 Crosstrek online. She inquired about it online and Joe called her right back. She went up to see it and test drove it later that afternoon. She loved the car and how Joe handled everything. She drove the car home that night. I liked her car so much I went back the next day and saw Joe and test drove a new 2014 Crosstrek. I loved it and purchased one also. They did not have the color I wanted on the lot but said one was in transit to the dealer. I put a deposit on it and waited a few days and the car was still not in. With a forecast for a possible snowstorm for the Northeast I did not want to wait so I called Joe and asked him about another one they had and he told me it sold. Joe went above and beyond to find me the car I wanted in the color and options i wanted from another dealer. It was Friday so they had the car for me by Tuesday morning. I went in and met with Joe and Chuck the finance person and I was in and out within 1 hour with no surprises. Joe and Chuck were great to work with they were very friendly and accommodating. They were fair on price with my trade in and the new car. My wife and I actually enjoyed purchasing these 2 vehicles because it was a pleasant experience, I would recommend Center Subaru and my wife and I look forward to a long relationship with them. Thanks guys. Ron and Patricia More

Friendly, knowledgeable salesperson. Provided us with several vehicles within our price range to test drive. All arrangements for final sale were made on schedule. We bought our first Subaru at Center Su several vehicles within our price range to test drive. All arrangements for final sale were made on schedule. We bought our first Subaru at Center Subaru and have been very pleased with the service and attention. More