Gengras Subaru Torrington
Torrington, CT
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3,800 Reviews of Gengras Subaru Torrington
Recently leased my first car from Center Subaru, the 10th for my family -- all from Center. Worked with Rob from sales and he was fantastic. James from finance was also great, and Liza from service. Will cer for my family -- all from Center. Worked with Rob from sales and he was fantastic. James from finance was also great, and Liza from service. Will certainly return! More
I did another express oil change for my 2019 Forrester at Center Subaru and appreciated the option to wait outside at social distance as a response to Covid. I like that the express service can be done with Center Subaru and appreciated the option to wait outside at social distance as a response to Covid. I like that the express service can be done without an appointment and was in and out very quickly. Liza was nice to follow up to ensure everything was OK. More
I visited for an oil change. No appointment. Drive right into the express service garage. Greeted by Mike. Efficient, courteous and helpful. Liza follow up! into the express service garage. Greeted by Mike. Efficient, courteous and helpful. Liza follow up! More
The service department at Center Subaru has always been wonderful and recently they completed a repair on my Outback after picking it up and then delivered it back to my home. Their increased service due wonderful and recently they completed a repair on my Outback after picking it up and then delivered it back to my home. Their increased service due to COVID-19 was very helpful and I appreciated it very much. Liza, suggested the service to me and helped set everything up to make sure it was a smooth experience. More
We found the best car and deal at Center Subaru. The staff at Center Subaru were professional, responsive, and friendly. James from finance was fantastic and really took the time to explain all of our o staff at Center Subaru were professional, responsive, and friendly. James from finance was fantastic and really took the time to explain all of our options and get us the best APR rate possible. We also really appreciated Mike going over all of the buttons in our vehicle before we left the parking lot. It was a really nice touch and saved us a lot of online research time. I do wish their website advertising had been more transparent about the additional cost of a certification fee (for a listed Certified-preowned vehicle). Hopefully, they will remedy this in future advertisements. However, overall a great experience buying from Center Subaru. More
This dealership is AWESOME. I have bad credit and they made my car buying experience quick and with no hassle and got me in the newest, most dependable car I've ever bought right in my price range. I espe made my car buying experience quick and with no hassle and got me in the newest, most dependable car I've ever bought right in my price range. I especially appreciated seeing what approval odds I had BEFORE test driving so I didnt waste any time and they even gave me a loaner so they could put better tires on the car free of charge before I brought it home. 5 months after buying the car my battery started failing and they even replaced that for free. I'll never go anywhere else for car buying/service and they have a lifelong customer. More
17 years ago, we bought 2 outbacks at Center Subaru. I wanted to give Center the first opportunity to help me buy a new outback or forester even though there are much closer Subaru dealerships to where I wanted to give Center the first opportunity to help me buy a new outback or forester even though there are much closer Subaru dealerships to where I live. Kudos to Tracy Breen, Andy Maiolo, James Sands and Mike Fortin who made this another positive experience, I purchased a 2020 Forester Ltd. feeling very well informed about the purchase and the features of this impressive model! Planning to use Center for any future servicing needed as well. More
Liza is very helpful about scheduling appointments and reaching out to customers. Oil change and tire rotation was done quick and cheap in my opinion. reaching out to customers. Oil change and tire rotation was done quick and cheap in my opinion. More
I can’t say enough great things about this car buying experience! I had been looking at a few different cars from a few different dealerships and it was Jonathan that sold me on my brand new Forester fro experience! I had been looking at a few different cars from a few different dealerships and it was Jonathan that sold me on my brand new Forester from Center Subaru. Jonathan was incredibly timely in all communication, and answered any and all questions I had via phone and text. I was in the process of selling my car and Jonathan was extremely patient with that process and gave me space while I navigated through that. He didn’t push me or badger me to make decisions I wasn’t ready to make. When it came time to purchase my car he was with me every step of the way ensuring that I understood the process and what was to come next. The day my car arrived Jonathan contacted me immediately and when I picked up the car he walked me through every piece of technology it had to offer. I was a bit overwhelmed and he took the time to really educate me so that I felt comfortable driving off the lot. I would highly recommend this dealership as well as Jonathan. Thank you!!! More
I recently had my car serviced with Ms. Soto and she was fantastic! She was helpful and knowledgeable. I was in and out quickly! I will definitely be returning to this dealership! fantastic! She was helpful and knowledgeable. I was in and out quickly! I will definitely be returning to this dealership! More