Gengras Subaru Torrington

It's always a pleasure doing business with Center Subaru. This time I used their Express Oil Change service. My car was serviced and returned to me within 30 minutes. The staff is always pleasant and will This time I used their Express Oil Change service. My car was serviced and returned to me within 30 minutes. The staff is always pleasant and willing to help. More

We had a great experience with all staff that we interacted with. Joe Kenney worked with us to get our bottom line price within our budget. There was no pressure for us to upgrade to a higher mode interacted with. Joe Kenney worked with us to get our bottom line price within our budget. There was no pressure for us to upgrade to a higher model, and Joe actually explained to us that the features of the model we were looking at would work for our needs. The finance process was very smooth with no pressure to add packages and additional warranties. James Sands (Sandsarino) was extremely knowledgeable and efficient with the process, and was easy to talk to. It was nice to have one on one time with Michael Fortin to go through all the features of the car. As first time Subaru owners, this was quite helpful! Any issues we found when we took delivery were quickly remedied. Would definitely purchase again from Center Subaru if the need arises. Thanks! More

The folks at Center Subaru are all very helpful and seem to truly care about their customers. I had my 2017 Outback in for an oil/filer change and used their Express service. My vehicle was serviced and r to truly care about their customers. I had my 2017 Outback in for an oil/filer change and used their Express service. My vehicle was serviced and returned to me within their 30 minute stated timeframe. I've been very happy that I purchased my vehicle from Center Subaru in Torrington. More

Salesman located car I thought I wanted within hours. Wish I had seen and test-driven it first but, since I had owned two Subaru Outbacks prior to this, I took a lot for granted. The outward a hours. Wish I had seen and test-driven it first but, since I had owned two Subaru Outbacks prior to this, I took a lot for granted. The outward appearance is a bit “glitzy” but since I was extremely impressed with the prior vehicles no-problem engineering, I discounted it. The ride is not quite as smooth and to drive, it feels more like a truck. The lane assist lights on the windshield are a terrible distraction at any frequency. More

This was my first visit to Center Subaru for service after my purchase of my Outback from Center Subaru this past spring. I initially made contact via text with Liza Wynne at Center Subaru to establish after my purchase of my Outback from Center Subaru this past spring. I initially made contact via text with Liza Wynne at Center Subaru to establish a time and estimated cost of this first service. I was pleasantly surprised to learn of the Express Service they offered, which conveniently fit my schedule. I expect to continue doing business with Center Subaru in the future. More

Came for my first oil change with my new Subaru Forester, I had called a few days beforehand and was told I didn’t need an appointment, when I arrived at the service department I was taken almost immediately I had called a few days beforehand and was told I didn’t need an appointment, when I arrived at the service department I was taken almost immediately, the person signing me in was very knowledgeable, informed me that tire rotation was generally done with the oil change at the mileage I was at , I was able to wait in the comfortable sitting area while work was done, I was pleasantly surprised at how quickly that it was done, payment process was easy and in general the Covid safety precautions made me feel that Center Subaru really cares about their customers More

Good service, took over an hour for an oil change which was previously scheduled days in advance. That is the reason for 4 stars instead of 5 was previously scheduled days in advance. That is the reason for 4 stars instead of 5 More

Awesome customer service- start to finish! Liza is very helpful. I’m general, this is a really great dealership to work with and to buy from. helpful. I’m general, this is a really great dealership to work with and to buy from. More

Salesman Tom Freeman was very enthusiastic. Was able to gather all the information we wanted. I was very satisfied with the way financing was handled, and since I hadn’t bought a new car in ten years, I a gather all the information we wanted. I was very satisfied with the way financing was handled, and since I hadn’t bought a new car in ten years, I appreciated the time spent on instruction of the many accessories. Would recommend your dealership. More

My recent visit to have my car serviced at Center Subaru was quick and efficient. Everyone I interacted with before and during the visit provided excellent service, and communication was top- notch as well was quick and efficient. Everyone I interacted with before and during the visit provided excellent service, and communication was top- notch as well! More