
Gengras Subaru Torrington
Torrington, CT
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3,803 Reviews of Gengras Subaru Torrington
Fantastic - Highly Recommended Back in 2018 I reached out to Tai to inquire on a new WRX. At that time I had a vehicle that was not quite ready to be traded due to numbers. I told T Back in 2018 I reached out to Tai to inquire on a new WRX. At that time I had a vehicle that was not quite ready to be traded due to numbers. I told Tai I would give it a year (as he recommended as well) and I'll reach out again. Came back this year (2019) and he remembered me without question. Through the entire process from beginning to end, the entire Center crew was amazing. Even when I stopped in to do paperwork with my daughter, everyone was extremely kind to the both of us; offering waters, coffee and seats while we waited. Starting from Maria and ending with Tai and Greg, I thank everyone for the hospitality. Looking forward to seeing all familiar faces when I go down for services in the future. More
Great Experience! Had a great experience at Center Subaru! Mike was phenomenal and worked with both my budget and wants in a new car. He made sure to give me options an Had a great experience at Center Subaru! Mike was phenomenal and worked with both my budget and wants in a new car. He made sure to give me options and made the entire process clear and easy from start to finish. Left with a 2019 Subaru Legacy and couldn’t be happier :-). More
Great Service Center Subaru gave me some great options to choose from. In the end, I went home with an awesome car. I loved that I was able to take my car that very Center Subaru gave me some great options to choose from. In the end, I went home with an awesome car. I loved that I was able to take my car that very day. Mike really helped me find exactly what I wanted. He was very knowledgeable and patient. More
Outback 30k mile service Center Subaru does an excellent job with service on my car. They have a good process, very professional, and focus on the customer. Xylina Soto was v Center Subaru does an excellent job with service on my car. They have a good process, very professional, and focus on the customer. Xylina Soto was very good as always. She gets it. The car was ready a little later than agreed but this was handled fine and acknowledged by John Cersoli. The courtesy follow up call is always nice. More
Friendly and fast! Been coming to Center since 2011 and have always been treated professionally. From the welcoming smile and greeting to the thorough explanation of ser Been coming to Center since 2011 and have always been treated professionally. From the welcoming smile and greeting to the thorough explanation of service, this team delivers! More
Recall They were friendly and I was very impressed with how fast they got me in and out and the service advisor, Xylina Soto was great! Thanks for a great ex They were friendly and I was very impressed with how fast they got me in and out and the service advisor, Xylina Soto was great! Thanks for a great experience! More
Great service as usual Religiously have my car serviced at Center Subaru. They always work with the customers to explain any issues and accommodate any special requests. Religiously have my car serviced at Center Subaru. They always work with the customers to explain any issues and accommodate any special requests. As usually an easy and efficient service thanks to Center Subaru . More
Polite and respectful The sales staff was very polite and respectful. They initially did not show me the vehicle I had come in for. They also tried to show me cars I was no The sales staff was very polite and respectful. They initially did not show me the vehicle I had come in for. They also tried to show me cars I was not interested in. Finally, Josh found a car that met my requirements. The “get out the door” person (I don’t remember his name) worked with me on the final cost. James was very friendly and informative. More
Another Great Subaru Buying Experience I have purchased cars from Center Subaru for the past ten years and keep going back because of the amazing customer service and stress free buying. Wh I have purchased cars from Center Subaru for the past ten years and keep going back because of the amazing customer service and stress free buying. When you walk in, you do not get the car salesman vibe you get at other dealerships. The salesmen there try to keep everything upbeat and easy. You are never treated like a number, more like family. They want to get the best deal for you, not just sell you a car. I always ask for my favorite salesman, Joe, because he is knowledgeable, friendly and caring. The best part is that you will be buying a Subaru, the most dependable and worry free car you’ll ever own. More
Professional and courteous customer service at its Best! Everyone at this dealership is extremely professional, friendly, and courteous! Their customer service is always exceptional! They make your car buyin Everyone at this dealership is extremely professional, friendly, and courteous! Their customer service is always exceptional! They make your car buying/leasing experience so quick and easy! I highly recommend this dealership for their speed and accuracy in giving their customers a thoroughly positive experience! More