Gengras Subaru Torrington

Warranty repairs Great experience last week bringing my vehicle in for a warranty repair. Scheduled the repair in advance got a reminder email the day before. Dropped Great experience last week bringing my vehicle in for a warranty repair. Scheduled the repair in advance got a reminder email the day before. Dropped off vehicle and was in and out with a loaner in 10 minutes. Received another email saying car was done, on time as promised. Out with my car in 5 minutes. Ms. Soto did a Great job! More

In for warranty work Simple, quick and easy. Had a brake problem that turned out o be a recall that I was unaware of. Though I didn't have an appointment they still took m Simple, quick and easy. Had a brake problem that turned out o be a recall that I was unaware of. Though I didn't have an appointment they still took my wife. All repairs were made to our satisfaction. No upsell while we were there. NiceLou More

2018 Forester lease Joe Kolosky is the ultimate professional. He was extremely thorough during the entire lease process. I never exenced any sales pressure. This is the f Joe Kolosky is the ultimate professional. He was extremely thorough during the entire lease process. I never exenced any sales pressure. This is the fifth Subaru I have purchased from this dealership and every individual I have dealt with has been extremely courteous and professional. I highly recommend them. More

Purchase of New Car Mike Persechino was my salesman. He was personable and knowledgeable about the vehicle I purchased. Overall was a good experience. Only criticism w Mike Persechino was my salesman. He was personable and knowledgeable about the vehicle I purchased. Overall was a good experience. Only criticism would be that he did not disclose the add on's like rust inhibitor, extended warranty etc and referenced that it was all included rather than optional. More

First Subaru Purchase This my first Subaru purchase and I’m very happy with my Crosstrek. I would recommend this dealership to friends and family. My initial sales person w This my first Subaru purchase and I’m very happy with my Crosstrek. I would recommend this dealership to friends and family. My initial sales person was very knowledgeable in the two models I was looking at and he was not too pushy which I liked. He was available for any questions I had and worked with me as did Joe. Mike was great as far as making the pick up of my new vehicle painless with all paperwork being ready and not a long drawn out process. More

First New Car Purchase This was my first time EVER buying a brand new car. To say I was nervous to be making a purchase of this magnitude would be an understatement. Every This was my first time EVER buying a brand new car. To say I was nervous to be making a purchase of this magnitude would be an understatement. Everyone was friendly, knowledgeable, and had everything ready to go - making the whole process enjoyable and worry-free. Joe was very patient, answering every question and took time to show me all the ins and outs of my new vehicle - thank goodness because there sure are a bunch! He really made me feel like I was his only priority. When I got back to Center Subaru for my next car, I will most definitely be working with Joe again. Junior from the parts department was very helpful when it came to helping me order some accessories for my car. There were no surprises when it came to price and they came in exactly when he said they would. He even helped me install my new floor mats, something that was not expected but greatly appreciated. More

Let's. make a deal They want to sell you a car and make you happy. Win win situation no hidden agenda just drive away in a new car satisfied is the goal. They want to sell you a car and make you happy. Win win situation no hidden agenda just drive away in a new car satisfied is the goal. More

Friendly and informational My concerns and questions were all addressed. Mike and everyone was friendly, helpful and through. They worked hard to make the process as quick as po My concerns and questions were all addressed. Mike and everyone was friendly, helpful and through. They worked hard to make the process as quick as possible while taking care of my requests. More

Great People Everyone actually made buying a car a joy. Not a chore. I would recommend to everyone. All the people involved explained everything, they were just aw Everyone actually made buying a car a joy. Not a chore. I would recommend to everyone. All the people involved explained everything, they were just awesome. More

Competence in service We have serviced our Subaru here for the past 7 years even though we have a Subaru dealer much closer to our home. We have total confidence in Center We have serviced our Subaru here for the past 7 years even though we have a Subaru dealer much closer to our home. We have total confidence in Center Subaru and enjoy the friendly and competent staff. More