Gengras Chrysler Dodge Jeep Ram

Many years ago, I owned a 1975 Dodge Dart. I drove that car for at least 15 years, drove it right into the ground. It was a great car. So when I decided to get a truck, Dodge was high on my list. I had car for at least 15 years, drove it right into the ground. It was a great car. So when I decided to get a truck, Dodge was high on my list. I had purchased a motorcycle from Gengras Harley in 2010 and was really pleased with the experience. So of course Gengras Chrysler Dodge Jeep was already pretty high on my list of places I wanted to do business with. Having said that, I would have walked out in a heartbeat if things weren't to my satisfaction. Well, I didn't walk out. Gengras was fantastic. Janie Sterling, my Account Rep, is top notch when it comes to helping someone find the right vehicle. I am a bit of a pain when it comes to buying a vehicle. I like to take my time, mull it over, do online research, etc. Janie understood perfectly, and never tried to push me or high pressure me. She was really patient with me. When it finally came time to buy the truck, a 2012 Ram Sport Quad, the entire dealership operated with smoothly integrated cooperation to make the experience as easy as possible. And I was struck by how motivated everyone was to do their job well. BTW, I gave the Price category four stars because, let's face it, prices are never as low as we'd like. But Janie did what she could to get me all the rebates and incentives to which I was entitled. Really pleased with the entire experience. More

This was my first ever new car purchase. Dennis was extremely helpful in helping me through the process. They didn't have exactly what I wanted on the lot, but Dennis went over and above my expectation extremely helpful in helping me through the process. They didn't have exactly what I wanted on the lot, but Dennis went over and above my expectations to locate my vehicle. Even hurricane Sandy didn't deter him. I can't say enough about his friendly, no pressure attitude. More

Kiera Strouse is great. She is very friendly, attentive, and knowledgeable. I would highly recommend any future Fiat buyer to see her. I am very happy with my purchase and would certainly go to her again f and knowledgeable. I would highly recommend any future Fiat buyer to see her. I am very happy with my purchase and would certainly go to her again for any fixture purchase. More

Shopping for a new car at Gengras Jeep in East Hartford was a very positive experience. Having visited five other dealerships in the previous two weeks, I found sales rep Janie Sterling to be friendly, and was a very positive experience. Having visited five other dealerships in the previous two weeks, I found sales rep Janie Sterling to be friendly, and knowlegable. She was willing to sell me the Jeep I purchased at a VERY competitive price! Everyone at Gengras from the receptionist to the financial department to the crew who detailed the Jeep for me before I picked it up deserves a thumbs up! More

The people at Gengras we're extremely friendly and helpful while purchasing my new Cherokee. Aurelio Figueroa was great when it came to getting me a fair price for the trade in of my old vehicle as we helpful while purchasing my new Cherokee. Aurelio Figueroa was great when it came to getting me a fair price for the trade in of my old vehicle as well as finding me a Jeep Grand Cherokee in the desired color with the specific features within my price range. At no time did I feel pressured or cheated and I have been unbelievably happy with my purchase. Aurelio and Gengras made the purchase of my first vehicle an enjoyable experience and I will highly recommend them to any of my friends looking to purchase a vehicle in the future. More

Matt did a fantastic job in helping.me pick an affordable car, at a great value, and got the deal done very efficiently so that I could get my new car on the road that morning car, at a great value, and got the deal done very efficiently so that I could get my new car on the road that morning More

The entire process was a complete delight! From the moment we walked in the door from the hugs & thank you's leaving the lot. This is my 4th lease with a dealership & by far has been the best thus far! moment we walked in the door from the hugs & thank you's leaving the lot. This is my 4th lease with a dealership & by far has been the best thus far! I'm thrilled with the customer service/leasing department & hope it remains this way. Janie is NOT your "typical" car sales person. She didn't push and there were no hidden fees or extras. She's certainly an asset to the company. She also truly appreciated her company & owners of the company and what they stand for outside of the car industry. More

Great buying experience. i would buy a vehicle again from Gengras just based on their customer service and willingness to work with the customer. thanks! Gengras just based on their customer service and willingness to work with the customer. thanks! More

They took the time to understand what we were looking for. They did not try to sell us something we didn't want, no pressure to buy features or options we weren't interested in. I have never like the pro for. They did not try to sell us something we didn't want, no pressure to buy features or options we weren't interested in. I have never like the process of buying a new car, but these guys made it as painless as possible. We were able to get the car that we wanted, at a price that we liked, and they were willing and able to wrap the whole deal up in one visit so I could pick the car up the next day. More