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Genesis of Southwest Houston

Houston, TX

Overview
Reviews
Vehicles
4.7
170 Reviews
Call Dealership (346) 651-1300

10155 Southwest Freeway

Houston, TX

77074

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Showing 170 reviews

August 31, 2024

Great customer service and great staff members very friendly environment for adults and children thanks More

by Tconway3601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio
Report | Print
Sep 06, 2024 -

Genesis of Southwest Houston responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

August 30, 2024

The customer service from Eric and the associates are always topnotch. They are very attentive to vehicle issues and serving the customer. More

by GiGi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ERIC, Andres
Report | Print
Sep 02, 2024 -

Genesis of Southwest Houston responded

Hi Gigi, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 17, 2024

Great service and staff. Amazing showroom and Service Dept. Thanks for a Timely Great Experience!! More

by jdhelms22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio
Report | Print
Aug 19, 2024 -

Genesis of Southwest Houston responded

Hi, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 13, 2024

The service was excellent and Andres was professional, helpful and accommodating. Great and easy experience. I shall return. Thanks Andres More

by madelinealford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres
Report | Print
Aug 17, 2024 -

Genesis of Southwest Houston responded

Hi, thank you for your kind review; we are happy to pass along your comments to Andres here at Genesis of Southwest Houston! We can't wait to see you again, have a great day.

August 02, 2024

Customer service was outstanding! They did a great job of making sure I was able get the vehicle I wanted at the best possible price. More

by Reese
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey Rogers
Report | Print
Aug 04, 2024 -

Genesis of Southwest Houston responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 02, 2024

Great customer service. Friendly dealer including Steven Levinson who helped me with the transaction. Efficient handling of the paperwork. More

by carlosbacino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Levinson
Report | Print
Aug 04, 2024 -

Genesis of Southwest Houston responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 01, 2024

I don’t think this place gives the quality of service that I get from other genesis service centers before More

by albinsunny312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew
Report | Print
Aug 04, 2024 -

Genesis of Southwest Houston responded

albinsunny312, We truly value your business and thank you for bringing this to my attention. Please contact me directly at jmcgaughey@sterlingmccallhyundai.com. I would like an opportunity to know more about your service experience. I look forward to speaking with you. Sincerely, Justin McGaughey General Manager jmcgaughey@sterlingmccallhyundai.com

August 01, 2024

The staff was very friendly and helpful. I felt valued as a customer and was treated with care. More

by prissypvu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kobe
Report | Print
Aug 02, 2024 -

Genesis of Southwest Houston responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Genesis of Southwest Houston! Please don't hesitate to reach out to us if there's anything more we can do!

July 31, 2024

Did the whole lease process online. Vehicle arrived quickly. Kenny and Brian were very helpful. More

by vonsethric
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny, Brian
Report | Print
Aug 02, 2024 -

Genesis of Southwest Houston responded

Hi, we're happy you found our staff to be so supportive during your experience here at Genesis of Southwest Houston. We are always more than happy to assist you if anything else comes up. Take care!

July 27, 2024

Awesome, courteous, and prompt service! The service advisor kept me up-to-date with the progress of my service And the service manager was very professional. More

by Rlthomas02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Report | Print
Jul 29, 2024 -

Genesis of Southwest Houston responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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