Genesis of Southwest Houston

Great experience - made an appt with Trey, came in, got to see and test drive the car I was interested in, sat down, worked out a deal on the price and my trade, ten hashed out the Lease financing deals an to see and test drive the car I was interested in, sat down, worked out a deal on the price and my trade, ten hashed out the Lease financing deals and I was out of there with the car in about 3 hours - would have been quicker but the finance server was having issues (not the dealership's fault). More

Tks Advisor Skyla for helping me, have Lyft to take me home and bring me back when my car is ready! Nice work! home and bring me back when my car is ready! Nice work! More

The staff at Southwest Genesis Servuce Dept. is amazing and attentive. I am always treated as if I am the only customer. It is easy to make appointments for service and car is always ready in is amazing and attentive. I am always treated as if I am the only customer. It is easy to make appointments for service and car is always ready in a timely manner. They keep me up to date by text which is appreciated. More

Courteous and outstanding service! I am into my 6th Genesis now, all from Genesis of Southwest Houston. I am into my 6th Genesis now, all from Genesis of Southwest Houston. More

I will give 5/5 stars to this Dealership. With the best customer service and overall satisfaction. Best decision we made by going to them for our GV80 With the best customer service and overall satisfaction. Best decision we made by going to them for our GV80 More

Excellent service! Delivered as promised . Irving, Omar, Danual were extremely helpful Very satisfied with the whole process Delivered as promised . Irving, Omar, Danual were extremely helpful Very satisfied with the whole process More

The service manager was great, made sure we had a loaner car and came to me to swap the cars out when my car was ready. car and came to me to swap the cars out when my car was ready. More

Great service. Ease of appointment and getting you in and out timely. Very courteous staff. Ease of appointment and getting you in and out timely. Very courteous staff. More

Our salesman, Trey, is the reason we went with Genesis. We were looking at multiple makes, and he really took his time to explain the different trims and features. Even though we told him we weren’t buying We were looking at multiple makes, and he really took his time to explain the different trims and features. Even though we told him we weren’t buying that day, he was attentive with no sales pressure. More

My sales experience with this dealership was great. With service my experience was just okay. The work that was done on my vehicle is not the problem, it was the lack of communication on certain things With service my experience was just okay. The work that was done on my vehicle is not the problem, it was the lack of communication on certain things and getting a hold of the appropriate team members to address my service needs. More