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Genesis of Southwest Houston

Houston, TX

4.7
93 Reviews

10155 Southwest Freeway

Houston, TX

77074

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Showing 93 reviews

August 31, 2023

I put a deposit on my car, as well as received a trade in value before arrival which made for an easy process. Daniel was my sales associate and he was helpful. However finance took forever, and I have excel More

by nikkishields0826
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel, Diego
Sep 09, 2023 -

Genesis of Southwest Houston responded

Congratulations on your new vehicle! At Sterling McCall Genesis, your satisfaction is our ultimate goal and we are pleased to hear that Daniel was able to provide you with an exceptional sales experience! We look forward to the opportunity to assist you again in the future!

August 28, 2023

The service providers are friendly and helpful with any issues you may have. Eric is the best to get the job done. More

by N.G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Sep 05, 2023 -

Genesis of Southwest Houston responded

Congratulations on your new vehicle! We are thrilled that Eric provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to your business with us again!

Sep 09, 2023 -

N.G. responded

Thank you. I will buy here again in the future.

August 24, 2023

Excellent online service relationships with the sales and other departments handling my purchase request. Flawless in the delivery process. More

by Tbone6363
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
William Rogers and Brian Robinson
Aug 30, 2023 -

Genesis of Southwest Houston responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

August 11, 2023

Awesome buying experience. Spent a few minutes negotiating and I was able to leave the dealership and go to lunch. Came back later and signed everything and drove off with my n More

by siennabob
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Moreno
Sep 21, 2023 -

Genesis of Southwest Houston responded

Congratulations on your new G80! At Sterling McCall Genensis, your satisfaction is our ultimate goal and we are pleased to hear that Daniel was able to provide you with an exceptional sales experience! We look forward to the opportunity to assist you again in the future!

August 11, 2023

The Service was Great will be glad to bring my car in for service again More

by mgreeneyes55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Aug 23, 2023 -

Genesis of Southwest Houston responded

Thank you! We thank you for your business and look forward to your next visit!

August 10, 2023

We went to look at a GV70 and we’re helped by Eduardo. He was very professional and courteous and wanted to make sure we had a great experience. Diego in Finance was super helpful in getting us in and out More

by Eduardo Giovanaz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eduardo, Diego
Sep 17, 2023 -

Genesis of Southwest Houston responded

Congratulations on your new vehicle! At Sterling McCall Genesis, your satisfaction is our ultimate goal and we are pleased to hear that Eduardo and Diego were able to provide you with an exceptional sales experience! We look forward to the opportunity to assist you again in the future.

July 28, 2023

Eric was very professional and accommodating. I had brought my GV80 in for an oil change and a a navigation update. He had it all done in a timely manner. Very efficient. More

by Debbie@2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Aug 03, 2023 -

Genesis of Southwest Houston responded

We're happy to hear you had such a positive experience with our team!

July 27, 2023

Andy was a good salesman. He got everything that I wanted at the point of sale. He’s even helped me out with questions after. More

by DJ66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Tran
Jul 30, 2023 -

Genesis of Southwest Houston responded

We are glad we could help!

July 23, 2023

Very considerate and helpful. Provided loaner car and car was ready when promised. Enjoyed experience. Love the car and service More

by Keith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Munnilal
Jul 23, 2023 -

Keith responded

Love the car.

Jul 24, 2023 -

Genesis of Southwest Houston responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

July 18, 2023

Outstanding Customer Service! The service representative kept me updated on my status of my vehicle. More

by Lalie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred
Jul 21, 2023 -

Genesis of Southwest Houston responded

Thank you for your kind words for our staff, we appreciate it!